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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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April 23, 2021

Thank you Jesse (Friedman) for making my service appointment virtually seamless, communication was excellent from start to finish, finding savings on my battery replacement was very helpful, the ove More

by wthephasdin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Tucson Subaru responded

Thank you for you kind review, we will always be here for your service needs. Jesse Friedman

April 23, 2021

Excellent customer service Jesse Friedman was fantastic and a pleasure to work with the dealership was clean. They treated my car like there own and gave me updates. More

by motzkincor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Tucson Subaru responded

Mr. Motzkin it was a pleasure working with you and thank you for your kind words. See you next service!! Jesse Friedman

April 21, 2021

Darla was very friendly and helpful. She definitely knows her stuff. She was able to easily talk me through the questions I had and even took time to go over some other features I was not aware of. More

by Stacie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Tucson Subaru responded

Thank you for coming in and for the wonderful review. Reach out if you need anything. I appreciate it. Darla

April 21, 2021

Darks answered all my questions and then volunteered several other technology features which she thoroughly explained. While doing so she was friendly, courteous and very helped. It was time well spe More

by New car lover
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Tucson Subaru responded

Thank you for the wonderful review, I am always here if you need me. I appreciate you being a part of the Tucson Subaru Family. Darla

April 21, 2021

The communications this time was great. That is very important. The promptness of service was great. Their flexibility about drop off and pick up was great. More

by lensessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

The service personnel were all very accommodating, helpful and friendly. I really appreciated the use loaner vehicles while service was being completed. Scott was especially helpful in getting the c More

by AZjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Apr 19, 2021 -

Tucson Subaru responded

THANK YOU SO MUCH FOR YOUR KIND WORDS! We certainly do appreciate you coming into Tucson Subaru for your vehicles needs, and it was a pleasure meeting you and working with you! -Brittney

Apr 19, 2021 -

Tucson Subaru responded

James, thank you so much! We appreciate you and are happy to provide you with Extraordinary Service. Thanks. Monica Estrada

April 19, 2021

Got it done in good time with great shuffle service. Kept me updated and aware of problems they found and what it cost to fix them. More

by pjezyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Tucson Subaru responded

Thank you for your kind words Mr. Jezyk, we will always be here for your service needs. Call me for anything, thanks again, Jesse Friedman

April 18, 2021

Brought in my 2017 Forrester for AC compressor recall. Every person and aspect of the intake, loaner car, and return processes were quick, attentiive, friendly, and professional. My service advisor MON More

by bbakerphoto
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Apr 19, 2021 -

Tucson Subaru responded

Thank you so much!! We appreciate you! Thanks. Monica Estrada

April 16, 2021

Monica Estrada was very efficient in responding to a service issue. She promptly reviewed the issue, checked availability and got my vechicle in for service that day. Kudos to Monica and the Service T More

by morganbrewer41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Apr 22, 2021 -

Tucson Subaru responded

Thank you so much for the wonderful review. It is our goal for everyone to have an extraordinary service experience every time. Happy motoring. Scott G.

Apr 22, 2021 -

Tucson Subaru responded

Thank you so much for your great review. Thanks. Monica Estrada

April 14, 2021

It was a very pleasurable experience From when I pulled in until I left customer lounge was very nice This is a very nice facility it looks great More

by Richard Syversen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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