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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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February 17, 2021

Always excellent service. Didn’t try to upsell me, which I appreciate. On time, nice place to wait. Would recommend to others. Have used fir years. More

by TucsonArchitect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Tucson Subaru responded

Thank you for your kind words! My main goal is to make sure you are leaving the dealership happy and safe! See you next time! - Brittney

February 17, 2021

I bought the Forester in September 2020 with cash but without instruction 4 days after my Pilot was totaled. After 4K miles I finally got the essential instruction from Darla. She was thorough! More

by jreid
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Tucson Subaru responded

I appreciate you doing such a kind review. I am always here if you have questions and Thank you for being a part of the Tucson Subaru family. Darla

February 17, 2021

Chris was prompt in greeting me when I arrived for my appointment. He was thorough in his explanation of my car’s inspection and service at the end of the appointment. More

by macluanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2021

60k service. It was good! They caught a couple issues that were lucking still under the drive train warranty. The service as quite fast and the reps were friendly and answered my questions. More

by Ttom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Tucson Subaru responded

Thank you so much for the wonderful review. Here at Tucson Subaru, we love taking care of our customers.

February 13, 2021

I received timely and excellent quality service whenI took my brz in for maintenance service. I look forward to taking my car back when it’s time for another service More

by karlaperalta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

I did not have a vehicle problem, just Routine maintenance. Brittany was very courteous and I left the dealership feeling all was well in the world of Subaru. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Tucson Subaru responded

Thank you so much for your kind words! Hope to see you next time! -Brittney

February 12, 2021

I have been very pleased with the courtesy of everyone I have dealt with at your dealership. Everyone is very attentive and the service is great. More

by Kzontek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Tucson Subaru responded

Thank you for your kind words! As your Express Service team our goal is to make sure you leave them dealership happy and safe! We hope to see you next time! - Brittney

February 11, 2021

Of all the dealerships service centers I've dealt with over the years, Tucson Subaru outdoes them all. With service advisors such as Jesse Friedman you know your in good hands and will be treated well. More

by Thomas from Rio Rico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gribble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Tucson Subaru responded

Thank you so much for your very gracious words, I am always happy to help with any of your service needs. See you next service, Jesse Friedman.

February 10, 2021

First time - and I was most impressed with speed despite many other Subaru’s near same time as my appointment. Waiting area was excellent with different options. Seats were sanitized quickly. Brittney manag More

by AppleTom
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Tucson Subaru responded

I am so pleased to hear you had an extraordinary experience here at Tucson Subaru, and I’m always happy to help! Please feel free to let me know if there’s anything at all that you need. Thank you! -Brittney

February 10, 2021

Darla is friendly, helpful, knowledgeable. The Encore Delivery session helped us to better understand and use all the nifty features on our new 2021 Outback. More

by Thea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Tucson Subaru responded

Thank you so much for your kind review and for attending your love encore delivery. I appreciate you. Darla

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