Tulley BMW of Nashua

Patient, Expert and Professional Sales Experience I was not sure where I would buy or what vehicle I would buy when I started in April, but my experience with Tulley and Gloria Prosper was convincing. I was not sure where I would buy or what vehicle I would buy when I started in April, but my experience with Tulley and Gloria Prosper was convincing. This is a group of genuine BMW fans who are willing to work to earn your business. Gloria was fun to work with, persistent in getting answers to any questions, very engaged but very patient and not pushy. She had good ideas and understands her product. Drove the car home yesterday after saying goodbye (until next time) to Gloria. More

Very pleasant experience purchasing my first BMW Worked with Gloria to purchase a CPO 528. She made it a very easy process and was very accommodating to my needs. All members of the Tulley team were Worked with Gloria to purchase a CPO 528. She made it a very easy process and was very accommodating to my needs. All members of the Tulley team were willing to take the time to answer any and all questions I had. More

Best BMW Dealership My husband and I recently purchased an X5 from Gloria Prosper at Tulley BMW in Nashua and couldn't be happier. Gloria really went above and beyond. My husband and I recently purchased an X5 from Gloria Prosper at Tulley BMW in Nashua and couldn't be happier. Gloria really went above and beyond. She was professional, knowledgeable, helpful, and easy to work with. We never felt pressured at any point in the process. We had looked at, researched, and test-driven multiple X5s from multiple other dealerships in surrounding states, but Tulley and Gloria made the deal happen. We needed a tow hitch added to the car and Gloria was able to make a service appointment for us just two days later with a loaner car (we live quite far from the dealership). We had previously purchased a BMW from a dealer closer to where we live and they were never able to provide a loaner car without at least 3-4 weeks notice, yet Tulley accommodated us just two days later. Since our purchase, any time that we've called with questions Gloria and the service team have handled our questions quickly and professionally, proving that their professionalism and service doesn't end once the deal is done. After our service visit we asked Gloria a question related to our tow hitch and she and Jay both came out to the car to show us a few things. Everyone there is just really willing to go the extra mile. In a time where it seems customer service is lacking everywhere, I give Gloria and Tulley my highest recommendation and sincerest thanks. More

Unprofessional Staff is an understatement I went to purchase a car on Friday 9/20/19. I made it known that I was a cash buyer. After my test drive, I wanted to place a deposit on the vehicle w I went to purchase a car on Friday 9/20/19. I made it known that I was a cash buyer. After my test drive, I wanted to place a deposit on the vehicle while I talked to my wife, who was unavailable. My salesman went and spoke with the Sales Manager, Val, about processing the deposit. Val responded by berating my salesman for over 2 minutes about how Tulley doesn't accept deposits. I was over 20 feet away and could clearly hear the conversation and could see Val shaking his finger in the salesman's direction numerous times. I knew that the salesman was new, so I was cutting him some slack. The fact that Val, as a manager, lacks any sort of professionalism made my decision that I would never do business with Tulley BMW. More

Loaner cars Has anyone dropped their personal bmw to the service station and upon return saw their persona car was driven for over 200 miles and their are new scr Has anyone dropped their personal bmw to the service station and upon return saw their persona car was driven for over 200 miles and their are new scratches on the car, candy wrappers in the back seat. This was my experience with Tulley on my x5. It seems they allowed their staff to drive my car or it was used as a loaner car for a week More

The client advasory Gloria is very helpful Gloria is very responsible for my questions through email or txt and showed me around the cars very kindly and patiently. I am very appropriate her he Gloria is very responsible for my questions through email or txt and showed me around the cars very kindly and patiently. I am very appropriate her help. More

Forget the rest and deal with the best! Tulley BMW.. Stratham BMW was simply painful. Tulley BMW and Gloria Prosper were 5 star all the way. Seamless transaction in every way. Car buying made easy. Highl Stratham BMW was simply painful. Tulley BMW and Gloria Prosper were 5 star all the way. Seamless transaction in every way. Car buying made easy. Highly recomend! More

Great dealership with professional and knowledgeable staff. We had a great experience working with Gloria Prosper. She was very professional and knowledgeable. Tulley has an excellent selection of vehicles, and We had a great experience working with Gloria Prosper. She was very professional and knowledgeable. Tulley has an excellent selection of vehicles, and It was a pleasure working with Gloria and the rest of the team. More

Wendy and Val was amazing I recently purchased my 3rd BMW from Tulley BMW of Nashua, and the process could not have been smoother. Wendy and Val was amazing in providing direct I recently purchased my 3rd BMW from Tulley BMW of Nashua, and the process could not have been smoother. Wendy and Val was amazing in providing directions and getting the process completed. More

Ethics are out the window here. Purchase and Sales agreement in hand and signed by the dealership and myself. Deposit was collected by the dealership and items placed in the car by m Purchase and Sales agreement in hand and signed by the dealership and myself. Deposit was collected by the dealership and items placed in the car by me in anticipation of a delivery. I also have texts confirming the deal with Chris Geer and had more than a fair share of conversations to iron out the specifics. Handshakes don’t mean anything. We want your business banter is also just part of the game they play.... Bob M (Preowned Manager) kept talking to me about what a great deal and that he never would have done it as a dealer representative. I guess at the end of the day his weight in this trumped Chris Geer the Internet Sales Manager. Went in on Saturday, June 15th to sign paperwork for a Father’s Day delivery. Was told there was a problem and they would get back to me on Monday after contacting BMWFS about the MMR on the car. In the interim I reached out to Peabody and Stratham and they told me that Tulley was way too aggressive on their deal and that was why they were backing out. I was informed that the purchase contract was something they must honor but the waiting continued. Just got a call this am after having a 45 minute conversation with the COO/GM of the situation the other day. Val was rude and abrasive and told me the deal was dead and I should take my business elsewhere. Really? I guess a contract is a mute point at this place. Unbelievable how dishonest this place is!!! More