Back

Tulley Automotive Group - Service Center

Nashua, NH

not yet
rated
74 Reviews

74 Reviews of Tulley Automotive Group - Service Center

Sort by
December 19, 2016

Very bad customer service I'll never go back to this dealers I bout a car over two months ago I had a good experience buying the car from the sales woman. I few weeks after I come to clean the car with a free cl More

by Leor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Val Goldenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gloria Prosper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob, Raena Gotham
Jun 07, 2017 -

Tulley BMW of Nashua responded

Hi Leor, I'm sorry for your recent experience and apologize that we didn't meet or exceed your expectations. We try very hard every day to provide the best sales and service experience in the industry, I'm sorry if we fell short of that goal. I hope you give us another opportunity in the future to let us show you what Tulley is all about. sincerely, John Murphy General Manager, Tulley Automotive Group

November 30, 2016

Great on time friendly service. Have been dealing here for 9 years and have been completely satisfied. Quality work and completed on time. Service rep explained the work that had bee More

by Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Castella
November 06, 2016

Happy long time customer Tulley Buick is the best bar none in both service and sales I have been a customer for over 30 years I can not say enough good about this ownership. More

by Don Lacross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Breault sales Dustin service Justice service The ownership
September 20, 2016

Quick Came in to get oil change on my truck, was looking at last years models and left with new 2016 Buick Encore. Still not sure if I will miss my truck, s More

by Quick Choice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Tennis
September 11, 2016

Latest Service Appointment Inside drop of vehicle which is nice. Friendly greeting at my car to begin appointment. Nice clean and comfortable waiting room with free snacks and b More

by Eddieslove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meliza Chan, Dustin Castella
September 06, 2016

Great Experience ending with a clean car Dustin overcommunicated and explained where my car was in the service process. He recommended options and let me know decide what to do after providi More

by rolofour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
August 21, 2016

New tires,oil change and inspection. I liked the service from that dept. very friendly and courteous to me and got an honest answer from staff. I have only brought my Buick Enclave for se More

by Gcweby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Leblank he was the first to greet me and check up on me while I was waiting for my Car. Excellent keep up the good work. Thanks Gary
August 10, 2016

Airbag recall denial Tulley BMW denied my request for a loaner or rental vehicle until airbags were available to replace the airbag in my car that has been recalled for sa More

by airbagnotdone
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
The service manager
Jun 07, 2017 -

Tulley BMW of Nashua responded

It is amazing how someone would use a review site to damage the reputation of a company but conveniently leaving out the complete story. You told us your vehicle was disassembled at you home and not running, (nothing to do with any recall),but yet you want a loaner vehicle to drive around in? We pride ourselves on open and honest relationships with our customers and welcome those with the same core beliefs.

August 01, 2016

Outstanding Thank you to all involved. Appointment was handled on short notice as scheduled with little wait time. Thank you for a job well done!!! (word minim More

by Jimmy Jammmer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember their names, but all were exceptional.
July 21, 2016

Excellent Service I stopped in early one morning with no appointment and without calling ahead. The service writer welcomed me and kindly offered to take my vehicle in More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Castellano
...
5
...