Tulsa Hyundai

Overall excellent experience Service advisors handled all of the repair issues following an accident involving my GV 80 including arrangements for body parts and repair. That saved me much time and probably of the repair issues following an accident involving my GV 80 including arrangements for body parts and repair. That saved me much time and probably several trips to Tulsa. They worked well with the insurance adjuster to coordinate everything. I am very pleased with the service and appreciative of their efforts. More

Great service, kept me informed. Service contact was very professional and represented your company superbly. Service contact was very professional and represented your company superbly. More

Good experience. Kenny was great and Eugene was patient and efficient. Still trying to figure out all the bells and whistles. Kenny was great and Eugene was patient and efficient. Still trying to figure out all the bells and whistles. More

Great work I was completely satisfied with the service they provided and the timely manner it was completed. they provided and the timely manner it was completed. More

Jeren was very helpful and accommodating when we purchased our vehicle. I would easily recommend him to family and friends purchased our vehicle. I would easily recommend him to family and friends More

So here’s my story. Bought this car and loved it except for the transmission that shifted strange. It took me 3 years of complaining but they finally put their “transmis Bought this car and loved it except for the transmission that shifted strange. It took me 3 years of complaining but they finally put their “transmission expert” on the job and determined it needed to be replaced. Yay! The replacement was perfect, until I started hearing a whining like a bad wheel bearing on the drivers side front. I took it to the dealership and they said it wasn’t a wheel bearing but a bad transmission. So they replaced it again. This transmission shifts worse than the first one. It drops in and out of gear while in traffic, shifts rough at low speeds and also has a slight whine on the passenger side this time. I took it back to the dealership and explained the issues. They sent be the usual email with all the problems listed with the car, two of which I can prove weren’t actually checked, and when I denied all of the services they called me the next day and said my car was ready-no charge. When I started asking questions about specific problems, their guy, James, started giving answers that didn’t make sense and getting rude. I’ve had three transmissions in this car-two were bad and one was good. So I have something to compare to. I own a 2013 Elantra that shifts great. So I have something to compare it to. If I came to buy a new or used Elantra and it shifted like this, I would get out and go buy another brand. I know I’m only one customer, and I have a Hyundai and not a Genesis, and in the big scheme I don’t mean crap to them, but they have lost me as one of THEIR customers. I don’t think I’ll buy another Hyundai again because of this, but if I do, you can bet I’ll go to another dealership. More

They are highly professional. What they say will come true, no lying or guessing what they mean. Very accommodating. What they say will come true, no lying or guessing what they mean. Very accommodating. More

We had booked our oil change they still kept us waiting 2 and a half hours. Absolutely unacceptable. and a half hours. Absolutely unacceptable. More

Nice make over at the Genesis Dealership. Staff was very personable and helpful. I am looking forward to the Genesis Grand Opening event. Staff was very personable and helpful. I am looking forward to the Genesis Grand Opening event. More

Great customer service. Will be returning and requesting him as my service advisor. A great big thanks Will be returning and requesting him as my service advisor. A great big thanks More