Tulsa Hyundai

Hannha was really helpful and kind, My appointment was perfect and I have a good time waiting for my car!!! perfect and I have a good time waiting for my car!!! More

I had an appointment at 2:45 showed up a little early and still waited over 2 hours for my oil change no one communicated with me except to tell me there was a charge but my car came with service for the fir still waited over 2 hours for my oil change no one communicated with me except to tell me there was a charge but my car came with service for the first 3 years. People came in and they were in and out and I was still sitting there. I was given a part for my wife’s new car that we had been waiting on since the first week of August. We were told they had it then told they never got an order for it and then told they were waiting for it to arrive and they told us at this appointment that they lost it. However at no point since Aug did anyone in the service center reach out to put it on the car. So they sent it home with me to put on my wife’s car. In a few words frustrating and poor communication. More

Very slow service for something which was very routine, changing the oil and rotating the tires. I had to proactively call yo check when things were going to get done and it took an hour and 20 minutes. I changing the oil and rotating the tires. I had to proactively call yo check when things were going to get done and it took an hour and 20 minutes. I had an appointment to get the work done. So slow. More

Coming from being a Lexus customer to owning a Genesis. Stephen the service advisor was great! Very attentive informative and nice personality. I thought the service area was Very crowded. Not many comfy s Stephen the service advisor was great! Very attentive informative and nice personality. I thought the service area was Very crowded. Not many comfy seats but most are tall chairs with tables which not many people need. Maybe when the Genesis building is done the area will be more in par with the likes of Lexus/Audi service areas. More

There is always a problem with the repair shop. Everyone seems unaware and that’s unprofessional Everyone seems unaware and that’s unprofessional More

Never a good experience. My car started in the shop for 4 months with no loaner. I am still having problems. Several members of their team have been helpful but overall very My car started in the shop for 4 months with no loaner. I am still having problems. Several members of their team have been helpful but overall very poor but EXPENSIVE service. More

So far my experience has been great I still have atleast one more visit to resolve my issue. one more visit to resolve my issue. More

Good service and communication from the service agent Awful experience with the internet buying representative. Ghosted me. Awful experience with the internet buying representative. Ghosted me. More

The service here was terrible. The staff acted like you weren’t there half the time and when you did get their attention, they didn’t know enough to help you. I went in to have my The staff acted like you weren’t there half the time and when you did get their attention, they didn’t know enough to help you. I went in to have my car serviced and had to call FOUR TIMES before being able to talk to an actual person for an ETA on when my car would be done even though I was told they’d update me regularly. I’d go to the Hyundai dealership in Broken Arrow; never had a bad experience there. More

You have a very nice salesman and polite attitude and very good attitude with customer very good attitude with customer More