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Tulsa Hyundai - Service Center

Tulsa, OK

4.0
1,731 Reviews
Call Service Center (918) 558-1916

1,731 Reviews of Tulsa Hyundai - Service Center

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January 23, 2025

Educated staff and it was done in a timely matter, 10/10 would go again More

by Jeren Blaylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaren Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Kinney
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Jan 24, 2025 -

Tulsa Hyundai responded

Thank you, Jeren! We're thrilled to hear you had a great experience with our educated staff and timely service. We look forward to seeing you again! 🌟🚗

January 22, 2025

I love the new service area! Very cool. Everyone was completely professional and helpful . My experience makes me glade I purchased a GENESIS. More

by cmyadon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Tulsa Hyundai responded

Thank you for your kind words! We're so glad you love the new service area and had a positive experience. We're thrilled to hear you're happy with your GENESIS purchase! 😊🚗✨

January 21, 2025

Micheal was incredible. Very focused on the customer and efficient with his time. A great communicator as well!! More

by Regierfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Landon
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Jan 22, 2025 -

Tulsa Hyundai responded

Thank you for the fantastic feedback! We're thrilled to hear that Michael provided such focused and efficient service. We'll make sure to share your kind words with him! 😊🚗

January 20, 2025

Very friendly and knowledgeable staff. The Genesis cars are loaded with technology and they know absolutely everything about them. When it comes time for servicing the car I'm confident More

by LARRYROBISON
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez
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Jan 21, 2025 -

Tulsa Hyundai responded

Thank you, Larry, for your kind words! We're delighted to hear that our team’s knowledge and friendliness made a great impression. Genesis vehicles truly are amazing, and we're here to ensure your ownership experience, including servicing, is just as exceptional. We look forward to seeing you again! 🚗

January 20, 2025

Kasey was not responsive. She didn’t answer calls or respond to texts. Car service was ok. More

by AVINASHNARRA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey Collins
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Tulsa Hyundai responded

We sincerely apologize for your experience, Avinash. This is not the level of communication and service we strive to provide. Thank you for your feedback, and we’ll address this to ensure better responsiveness in the future.

January 20, 2025

I was kept informed about recommended service, and it was completed on schedule. A comfortable waiting area is provided. More

by mcruzan244
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Tulsa Hyundai responded

Thank you, mcruzan244, for your feedback! We're glad to hear you appreciated the clear communication, timely service, and comfortable waiting area. We look forward to serving you again! 🚗😊

January 19, 2025

Poi am not satisfied with the repairs. I feel they ignored my warranty changed me money. More

by mtaylor_121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike?
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Jan 21, 2025 -

Tulsa Hyundai responded

Thank you for your feedback, mtaylor_121. We’re sorry to hear about your experience and understand your frustration. Please reach out to us directly so we can look into this further and work toward a resolution. Your satisfaction is important to us.

January 19, 2025

Excellent service personnel; however, have experienced problems on several occasions regarding loaner vehicles not being available when promised! Need more loaners! More

by DANCHUTCHISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Tulsa Hyundai responded

Thank you for your feedback, DanChutchison. We’re glad to hear you’ve had great service, but we apologize for the inconvenience with loaner vehicles. We’re taking your comments into consideration and will work to improve availability in the future. Thank you for your patience!

January 18, 2025

Very Helpful, took care of the issue quickly and without a problem Would use them again. More

by BATESBASKETBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Tulsa Hyundai responded

Thank you, BATESBASKETBALL, for your feedback! We’re glad we could resolve the issue quickly and to your satisfaction. We look forward to serving you again in the future!

January 17, 2025

Gavin was excellent. No attempt to upsell me with extra costs. Will continue to use the service department More

by mmeese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Tulsa Hyundai responded

Thank you! We're so glad to hear Gavin provided excellent service without the pressure of upselling. We appreciate your continued trust in our service department!

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