Tulsa Hyundai - Service Center

Coming from being a Lexus customer to owning a Genesis. Stephen the service advisor was great! Very attentive informative and nice personality. I thought the service area was Very crowded. Not many comfy s Stephen the service advisor was great! Very attentive informative and nice personality. I thought the service area was Very crowded. Not many comfy seats but most are tall chairs with tables which not many people need. Maybe when the Genesis building is done the area will be more in par with the likes of Lexus/Audi service areas. More

I had an appointment at 2:45 showed up a little early and still waited over 2 hours for my oil change no one communicated with me except to tell me there was a charge but my car came with service for the fir still waited over 2 hours for my oil change no one communicated with me except to tell me there was a charge but my car came with service for the first 3 years. People came in and they were in and out and I was still sitting there. I was given a part for my wife’s new car that we had been waiting on since the first week of August. We were told they had it then told they never got an order for it and then told they were waiting for it to arrive and they told us at this appointment that they lost it. However at no point since Aug did anyone in the service center reach out to put it on the car. So they sent it home with me to put on my wife’s car. In a few words frustrating and poor communication. More

Hannha was really helpful and kind, My appointment was perfect and I have a good time waiting for my car!!! perfect and I have a good time waiting for my car!!! More

The entire service team treated me well. They had to deal with an issue that took several days to resolve. They kept me informed as to their progress, and completed the work in less time tha They had to deal with an issue that took several days to resolve. They kept me informed as to their progress, and completed the work in less time than I expected. More

Stephen has great follow-through. I also appreciate the follow up call received by the service manager. Looking forward to the opening of the new dedicated genesis building I also appreciate the follow up call received by the service manager. Looking forward to the opening of the new dedicated genesis building More

Hyundai vehicles are great. The valets at Tulsa Hyundai are exceptionally friendly, helpful and professional. The valets at Tulsa Hyundai are exceptionally friendly, helpful and professional. More

Never a good experience. My car started in the shop for 4 months with no loaner. I am still having problems. Several members of their team have been helpful but overall very My car started in the shop for 4 months with no loaner. I am still having problems. Several members of their team have been helpful but overall very poor but EXPENSIVE service. More

There is always a problem with the repair shop. Everyone seems unaware and that’s unprofessional Everyone seems unaware and that’s unprofessional More

They didn’t hook everything back together. I left my car w them having no lights on. I pick up my car and my check engine light was on. Like cmon. Y’all do this everyday for a living and of co I left my car w them having no lights on. I pick up my car and my check engine light was on. Like cmon. Y’all do this everyday for a living and of coarse the one and only time I take my car into a shop they mess my xxxx up to where I gotta fix it myself. So no. I don’t like Tulsa Hyundai. Double check your work before you give us our vehicles back. Never coming back. More

Took over 2 hours. Poor communications. I will have to consider if I will return. Poor communications. I will have to consider if I will return. More