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Tulsa Hyundai - Service Center

Tulsa, OK

4.0
1,741 Reviews
Call Service Center (918) 558-1916

1,741 Reviews of Tulsa Hyundai - Service Center

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December 02, 2023

Even with an appointment I had to wait a lengthy time. Windshield fluid wasn’t refilled Had difficulty scheduling appointment More

by Sndra002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Condrey, Cooper Houchin, Skyler Matsler
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Dec 18, 2023 -

Tulsa Hyundai responded

We apologize for the inconvenience you experienced during your recent visit, Sndra002. Your feedback is valuable to us, and we're sorry for the wait and oversight with the windshield fluid. We'll review our scheduling process to improve and ensure a more efficient and satisfactory experience in the future. Thank you for bringing this to our attention.

December 02, 2023

- asked them to check my front sensor, when I picked up they forgot to look at it and said they would just check next time which this is now the second time I've had that been the answer - my mileage stick More

by LBCANADY20
Recommend Dealer
No
Employees Worked With
Idk - young guy with dark hair
Report | Print
Dec 18, 2023 -

Tulsa Hyundai responded

We sincerely apologize for the oversight with your front sensor and the inconvenience caused during your recent visit. Please give us a call at (918) 995-2725, so we get the sensor checked out for you. Your feedback is invaluable, and we'll address these issues to ensure a more thorough inspection and better communication in the future. We appreciate your understanding and thank you for bringing these concerns to our attention.

December 01, 2023

Good! Took longer than expected but it was good. The remodel looks very nice. The seats are comfy More

by HALEY_VANFOSSEN19
Recommend Dealer
Yes
Employees Worked With
I think Josh
Report | Print
Dec 01, 2023 -

Tulsa Hyundai responded

Thanks for the feedback, Haley! We're glad to hear that you found our remodel appealing and that you found the seats comfy during your visit. We apologize for any delays that may have inconvenienced you, and we'll strive to make things even smoother for your next visit. If there's anything specific you'd like us to improve upon, please feel free to share. We appreciate your support and hope to see you again soon!

December 01, 2023

The push for very expensive additional services on newer vehicles is annoying. Lower pricing would help sell some services. More

by brian.gunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Tulsa Hyundai responded

Thank you for sharing your feedback, Brian. We appreciate your perspective on the additional services, and we'll take your input into consideration. Our goal is to provide value, and we'll review our pricing to ensure it aligns with our customers' expectations. If you have any specific suggestions or concerns, please feel free to share them with us.

November 29, 2023

I was very happy with everyone I dealt with at Tulsa Hyundai. The only thing I didn’t like was paying $100 for a diagnose. More

by MLONGAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Tulsa Hyundai responded

Hi Mlongab! Thank you for sharing your experience with us. We're glad to hear you had a positive interaction with our team. We'll definitely take your feedback about the diagnostic fee into consideration. Your satisfaction matters, and we aim to ensure a great experience overall.

November 29, 2023

My experience has been horrible. I will never buy another Hyundai. You have lost my business. More

by celia_carter
Recommend Dealer
No
Employees Worked With
Steven Browder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
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Dec 04, 2023 -

Tulsa Hyundai responded

We're truly sorry to hear about your disappointing experience, Celia. Your satisfaction is important to us, and it's disheartening to know we fell short. If there's anything specific you'd like to address or if there's any way we can make amends, please let us know. Your feedback is valuable, and we'd like to do what we can to make things right.

November 26, 2023

Hi It was my first time to the service department and was greeted promptly. I was inquiring about a few more estimates and he was happy to get them for me. All in all a very pleasant first experience. More

by cawalker62
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
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Nov 27, 2023 -

Tulsa Hyundai responded

Hi CAWalker62, we're glad to hear your first visit was a pleasant one! Prompt service and helpfulness are priorities for us. If there's anything else we can assist you with, feel free to let us know.

November 25, 2023

Took car in for a recall and was upsold 15 different services for my car. More

by HARRIS.MICHAEL
Recommend Dealer
No
Report | Print
Dec 04, 2023 -

Tulsa Hyundai responded

We appreciate you sharing your experience, Michael. We aim to provide services that ensure your vehicle stays in excellent condition for the long run. We will share your feedback with our team to improve on your next visit.

November 25, 2023

Great customer service and very detailed in work done. Pleased with our first oil change on our new Elantra! More

by kristi.surrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Condrey, Cooper Houchin, Skyler Matsler
Report | Print
Nov 27, 2023 -

Tulsa Hyundai responded

Thanks for letting us know, Kristi! We're delighted to hear that you had a great experience with our customer service and detailed work during your Elantra's first oil change. If there's anything else we can assist you with, please don't hesitate to reach out.

November 23, 2023

20K checkup, oil change, tire rotation plus a recall notice. In and out in about an hour. Not bad. More

by brob11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Tulsa Hyundai responded

Hi brob11. Glad we could efficiently handle your 20K checkup, oil change, tire rotation, and recall notice in about an hour! If there's anything else we can assist you with, don't hesitate to reach out.

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