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Tulsa Hyundai - Service Center

Tulsa, OK

4.0
1,784 Reviews

1,784 Reviews of Tulsa Hyundai - Service Center

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February 09, 2024

The service was fine but your people put a chip in my front passenger door that Steven took a picture of and was going to send it to the paint and body shop they use and I have never heard back from him More

by bmeyer2
Recommend Dealer
No
Employees Worked With
Steven Browder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Apr 03, 2024 -

Tulsa Hyundai responded

I'm sorry to hear about the chip in your door, bmeyer2. It sounds like there might have been a miscommunication or oversight. If you haven't connected with Steven, please call us directly at (918) 779-3064. Thank you.

February 03, 2024

Horrible, they fried parts on our car causing an almost 2 month delay. Communication was spotty at best. And had we not pried that info out of them we would never have known. I would NOT recommend anyone to More

by Zesat01
Recommend Dealer
No
Employees Worked With
Nathan Hall
Feb 23, 2024 -

Tulsa Hyundai responded

I sincerely apologize for the inconvenience caused by the unexpected challenges encountered during the repair process. Sadly some repairs don't go text book easy. It sounds like you had some electrical issues. Please reach out to me at 918-995-2587. I have a new staff here at Tulsa Hyundai and this could be a good learning opportunity on how to effectively communicate. Sorry it took so long to get you back on the road. Frank Seitz, Service Manager

February 03, 2024

Nice new and a bit slow. Had appointment at 8:00 am but there was a line even with an appointment? More

by shortyaburns
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Feb 05, 2024 -

Tulsa Hyundai responded

Thank you, shortyaburns, for your feedback. We appreciate your patience and apologize for any inconvenience caused by the delay during your recent visit. We're actively working to improve our efficiency and ensure a smoother experience for all our customers. Your insights are valuable, and we'll use them to enhance our service. If you have any further concerns or if there's anything we can do to make it right, please don't hesitate to contact us. We appreciate your understanding.

January 27, 2024

Under the circumstances of construction I was very satisfied with the experience. Having the Porter drive to my home 30 miles away to deliver my car greatly exceeded my expectations More

by mark@gsoklahoma.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Tulsa Hyundai responded

Thank you, Mark! We're pleased to hear that you were satisfied with your experience, especially with the extra mile our porter went to deliver your car. If there's anything else we can do for you or if you have further feedback, please don't hesitate to let us know. We appreciate your business and look forward to our next chance to serve you!

January 27, 2024

Great communication and management of the service experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air cond More

by T-TownGV80
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Jan 29, 2024 -

Tulsa Hyundai responded

Thank you, T-TownGV80, for your understanding and feedback. We appreciate your patience regarding the air-conditioned seats issue. We apologize for any inconvenience caused, and our team is looking into this further. If there's anything else we can do or if you have further concerns, please don't hesitate to reach out. We value your continued trust in our service.

January 27, 2024

Steven was fantastic. Steven's communication with me was excellent. Unfortunately the information he had to share with me was ridiculous. It took 35 days to fix my 2023 Ge More

by BCURRY3
Recommend Dealer
No
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Browder
Feb 23, 2024 -

Tulsa Hyundai responded

I'm glad Steven's communication was excellent, B Curry. Please feel free to call me at 918-995-2587 so I can assist with any other concerns. Thank you, Frank Seitz- Service Manager

January 18, 2024

Friendly and helpful. Good selection of vehicles. Friendly service department. Will return when we get ready to buy another vehicle More

by mmann10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Tulsa Hyundai responded

Hi mmann10! We're delighted to hear that you found our team friendly and helpful, enjoyed our selection of vehicles, and had a positive experience with our service department. We look forward to welcoming you back when you're ready for your next vehicle purchase. If you have any questions in the meantime, feel free to reach out. Safe travels!

January 17, 2024

The entire service team treated me well. They had to deal with an issue that took several days to resolve. They kept me informed as to their progress, and completed the work in less time tha More

by TikiWayGuy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Tulsa Hyundai responded

We're glad to hear that the entire service team treated you well! It's great that they kept you informed about the progress, and we're pleased to have resolved the issue in less time than expected. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. Thank you for your understanding and positive review!

January 17, 2024

Always dependable, easy in and quick reliable service. Highly recommend Tulsa Hyundai for sales and Service. More

by larrynewberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Condrey, Cooper Houchin, Skyler Matsler, Gavin Kalagher, Joseph Daniels
Jan 17, 2024 -

Tulsa Hyundai responded

Thank you for your loyalty and recommendation, Larry! We're thrilled to hear that you find our service always dependable, easy, and quick. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust and value your business!

January 17, 2024

Hannha was really helpful and kind, My appointment was perfect and I have a good time waiting for my car!!! More

by sierraalberto89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Jan 17, 2024 -

Tulsa Hyundai responded

We're delighted to hear that Hannah provided helpful and kind assistance during your appointment, Sierra. We're also glad you had a good time waiting for your car. If there's anything else you need or if you have further feedback, feel free to reach out. We appreciate your positive review!

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