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Tustin Mazda - Service Center

Tustin, CA

5.0
795 Reviews

795 Reviews of Tustin Mazda - Service Center

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April 12, 2024

Everyone is friendly, efficient and knowledgeable. Using their service department reservation is super convenient. This is my second Mazda and I am now taking both car here to Patterson Mazda for ser More

by Gg5150gb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

Been coming here for years. John Patterson runs a tight ship and his service staff is up for the challenge! More

by bobsteshetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

I'd like to express my gratitude to the engineer Carlos at Tustin Mazda and to Yasmine at the service. The car maintenance was perfect and the explanation was excellent. Thank you for always giving me peac More

by hj8668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Yasmine
April 03, 2024

Tustin Mazda is great! It is a super welcoming environment, pricing is very transparent and on more than one occasion a team member has gone out of their way to help me tak More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

April 02, 2024

Josh is an absolute above and beyond employee. I would honestly buy another Mazda just to keep him as an advisor! More

by Inadreverse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

March 29, 2024

Damien is always my go to service person when my Mazda is due. He’s always kind and upfront and honest about what needs to be done. I never feel like I’m being oversold anything and my car is usually done ex More

by GaryT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

February 26, 2024

Went to Mazda for a headlight diagnostic and repair. Damian took care of me as soon as I pulled up and kept me in the loop for the entire process while I was at work. I had a new headlight next day and More

by anissamartinez111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

I have nothing but nice things to say about this dealership!! I’ve been working with Damian for years and I always trust he’s going to take care of me and my car. More

by Kaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Damien was great, went above and beyond! Great video! Cares about his customers, give him a raise. More

by haganspainting12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

February 26, 2024

I switched to Tustin Mazda a few years back. Very happy with the level of service. Staff is very helpful and keep me posted with videos about what's being done on my car. More

by gervasart
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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