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Twin Pine Ford
Ephrata, PA
461 Reviews
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Showing 461 reviews
February 26, 2014
I just moved to the area and needed a dealer I could trust. I made the mistake once before buying from shady dealers and wanted to be sure I chose a great place to get a car. I researched local dealers trust. I made the mistake once before buying from shady dealers and wanted to be sure I chose a great place to get a car. I researched local dealers and there was a lot of good things to be said about Twin Pine Auto Group, so I checked out their site and immediately found a 2010 Dodge Caravan with LOTS of options that would suit our families needs. Seth Burkholder, Sales Consultant, was very attentive to my needs and did nothing to make me feel uncomfortable. He put me in the car, I drove it, he asked me how I liked it. My wife and I loved it and he asked us if we wanted to buy it. The price was well below book value. They came up with some numbers for financing and started the loan process. Here's the real kicker to my story. I have OK credit. I certainly don't have a 750+ credit score so I wasn't expecting miracles on the rate. Steven Gockley, Business Manager, shopped my loan at a bunch of banks and came back with something that blew my mind. He got me a 3.99% APR on a 4 year old car! That's right, 4 year old car, new car loan rate! I couldn't be happier. I bought their warranty because it's super cheap compared to other "Stealerships" and they also offer a paint-less dent removal for life plan. These guys far exceeded my expectations. I told them I was short on time and I was in at 1:45 and out by 4:15. If you've ever purchased a car, you would know that is record time to get in, get financed, and get back on the road with a new car. Thanks so much! More
by alries
Employees Worked With
Seth and Steve
Helpful January 09, 2014
Very good experience. Great customer relationship, Darin. Patient & good grasp of salesmanship. Overall wonderful experience!! I really enjoy my 2010 Mercury Mariner, thanks again Twin Pine Auto Group Patient & good grasp of salesmanship. Overall wonderful experience!! I really enjoy my 2010 Mercury Mariner, thanks again Twin Pine Auto Group More
by DebSmith99299
Employees Worked With
Darin
December 18, 2013
We drove all the way from Rhode Island because the price was so attractive. The staff was professional from top to bottom. We are completely satisfied with our entire experience. was so attractive. The staff was professional from top to bottom. We are completely satisfied with our entire experience. More
by Lexolexus
Employees Worked With
Jon
October 24, 2013
We drove all the way from Rhode island because the price was so attractive. The staff was professional from top to bottom. We are completely satisfied with our entire experience. was so attractive. The staff was professional from top to bottom. We are completely satisfied with our entire experience. More
by Christine20051
Employees Worked With
Wyatt
September 25, 2013
Got a great 2009 Nissan Altima. Excellent Service and great guys to deal with. They also had a very nice selection of cars. Awesome "lodge" setting. great guys to deal with. They also had a very nice selection of cars. Awesome "lodge" setting. More
by ChristopherStenta97
Employees Worked With
Steve
September 03, 2013
VERY RELAXED AND FRIENDLY. GREAT PRICES. WOULD STRONGLY RECOMMEND. DEFINITELY WORTH THE DRIVE! THIS IS WHAT THE CAR BUYING EXPERIENCE SHOULD BE LIKE. I LOVE MY 2011 HYUNDAI SONATA. RECOMMEND. DEFINITELY WORTH THE DRIVE! THIS IS WHAT THE CAR BUYING EXPERIENCE SHOULD BE LIKE. I LOVE MY 2011 HYUNDAI SONATA. More
by AshleyCoburn
Employees Worked With
Steve
May 09, 2013
I bought a car from Twin Pine in Jan.2013 I paid a little over book value for the car but it was in my budget and it was a fairly low mileage car. I have owned the car about 3.5 months and put several thousa over book value for the car but it was in my budget and it was a fairly low mileage car. I have owned the car about 3.5 months and put several thousand miles on the car.So far I have replaced all 4 tire because of dry rot(2 of them blew out while I was driving)and now a mechanic,who is a friend of my stepdad said it needs all the control arm bushings replaced and the motormount is broken.I hate to think of whats next! I've contacted them about my problems and the response from them is pretty muchthem saying yeah your right you do have problem sorry its your car now. I'll never go there again. More
by joeydoll
Employees Worked With
Rob Giroux
August 26, 2012
They got me set up with a very nice vehicle, got me approved for a loan then sold that very vehicle the next day before i had time to sign the paper work. I have a friend who works there that stated th approved for a loan then sold that very vehicle the next day before i had time to sign the paper work. I have a friend who works there that stated this sales person has made many false promises like this before. More
by marlin.martin.77
Employees Worked With
dont know his name
