Tynan's Nissan Aurora

Everyone was incredibly helpful when I visited. I needed emergency repairs on a seatbelt, and they got me right in. In addition, there was another part of my car that had been broken for a while, and they t emergency repairs on a seatbelt, and they got me right in. In addition, there was another part of my car that had been broken for a while, and they took the time to order the right part for me and get me in first thing when it arrived. This place has excellent customer service! More

Samir was thorough and responsive to what I was looking for. Samir, Matt and Adam made the transaction easy and we are buying another care from this dealership in a week. for. Samir, Matt and Adam made the transaction easy and we are buying another care from this dealership in a week. More

They have always taken very good care of my car and me in a very professional matter. They always worked around my schedule and aware of my time a very professional matter. They always worked around my schedule and aware of my time More

People in service dept is really awesome I went 2 times there and both times they were great I will go there again if I need something there and both times they were great I will go there again if I need something More

I went for service and was recommended to come back at a later date for additional services. I scheduled and was advised the cost of the scheduled service would be about $150. I was advised the scheduled se later date for additional services. I scheduled and was advised the cost of the scheduled service would be about $150. I was advised the scheduled service would take about an hour. I came at my scheduled time and was waiting for 3+ hours and then charged $350. The service representative Brian did not explain the charges to me and said he gave me a deal. Meanwhile he kept saying “you were told the cost last week.” I was not told the cost would be $350, but if I had been told that I would have still scheduled and paid. The issue was about establishing correct customer expectations as not everyone can take an additional $200 hit. I felt rushed out of there the first time and again when I was asking questions about the cost. I requested that he applied the coupon presented and he wouldn’t. I ended up leaving after paying for the service but it really did not feel like the best experience. I keep trying to give Tynan’s the benefit of the doubt but I do hope to see better communication and more emphasis on customer experience. More

My car was not ready at the time they originally gave.Our Waiting time was too long. Also service personnel touched the ceiling of my car with their stained hands and their handprints the ceiling of my car Waiting time was too long. Also service personnel touched the ceiling of my car with their stained hands and their handprints the ceiling of my car More

I am very pleased with the service at Tynan’s! Bryan is very helpful, great customer service! I will continue to take my car to Tynans. very helpful, great customer service! I will continue to take my car to Tynans. More

I will say it’s convenient for me to come over here and I like the way how they treated customer,very friendly and must convenient way. like the way how they treated customer,very friendly and must convenient way. More

This place always goes above and beyond. The employees are always smiling such a great atmosphere. I would definitely recommend this place to my family. are always smiling such a great atmosphere. I would definitely recommend this place to my family. More

I love that I don’t need an appointment for my oil change, but it can take up to 2 or more hours. Staff is very nice and friendly the wait just sucks I think having more staff would help change, but it can take up to 2 or more hours. Staff is very nice and friendly the wait just sucks I think having more staff would help More