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Tynan's Nissan Aurora

Aurora, CO

Overview
Employees
Reviews
4.7
7,717 Reviews
Welcome to Tynan's Nissan Aurora, part of the Tynan’s Auto Group. There's a reason why Tynan's Nissan is a premier new Nissan and used car dealer for the greater Denver area: We provide quality and affordable new and used Nissan cars, trucks, and SUVs. Make us your first choice of a new Denver Nissan dealer or new Aurora Nissan dealer. You won’t be disappointed!
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780 S Havana St

Aurora, CO

80012

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Showing 7,717 reviews

August 22, 2024

I am satisfied with my experiences at this dealership, It's in the neighborhood. However, I did not like the fact that I was responsible for cking my text from you while I was waiting in your waiting roo More

by 1537WASH708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i dont remember any names
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Aug 22, 2024 -

Tynan's Nissan Aurora responded

"Thank you for your feedback and for giving us a 5-star rating despite the concerns you’ve mentioned. We're glad to hear you're satisfied with your overall experience and appreciate your loyalty as a neighbor. We apologize for the miscommunication regarding our notification process; we understand how this could have been inconvenient and impersonal. Your suggestion about adding snacks and bottled water to our waiting room is also appreciated, and we will consider it as we strive to improve our services. Your input helps us serve you better, and we hope to exceed your expectations during your next visit." Jacqueline Goldsboro - Customer Care Coordinator

August 22, 2024

I needed to get my transmission replaced. They took care of everything with the warranty company. My car had a crack on the windshield when returned to me, but they went the extra mile and fi More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Tynan's Nissan Aurora responded

"Thank you so much for the fantastic review! We're thrilled to hear that our team could assist with your transmission replacement and handle everything smoothly with the warranty company. We sincerely apologize for the cracked windshield but are glad we could make it right for you. If you ever need anything else, please don't hesitate to reach out. Safe travels!" Jacqueline Goldsboro - Customer Care Coordinator

August 22, 2024

The sales team was professional (Genesis) financing was quick and easy and the price was better than I had expected. The whole buying process was very easy More

by JACQUESODERBERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genesis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We're delighted that our sales team, especially Genesis, provided professional service and that the financing process was quick and easy. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator Jacqueline Goldsboro - Customer Care Coordinator

August 22, 2024

Great service, very profession and knowledgeable. He explained everything and let me know what was going on. More

by N.ARMSTRONG1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're glad to hear that you received great service and found our team to be professional and knowledgeable. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 22, 2024

I came in and was hoping to get a new car. Wasn’t sure if I was able to my car was pretty much done. I asked for the amount I could get for my old one and then they made it happen and got me i More

by WRAITH000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We're delighted to hear that we helped you find a new car quickly and efficiently. Our goal is to make the car-buying process as smooth and stress-free as possible, so it’s wonderful to know we achieved that for you. Enjoy your new car, and if you ever need anything in the future, we're here to help. Thanks again for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

August 21, 2024

Multiple visits for the same issue. Never resolved. I will not be back ever again. More

by BCCOOLSPAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Lingk
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Aug 22, 2024 -

Tynan's Nissan Aurora responded

We're sorry to hear about your experience. This is not the level of service we strive to provide. If you're open to it, we'd like to discuss the issue further and see if there's anything we can do to make things right. Thank you for your feedback. Jacqueline Goldsboro - Customer Care Coordinator

August 21, 2024

Love the service and decent pricing! Hate the fact that an item was removed/taken while in dealership possession and they redirected the blame on me. They didn't even investigate or seem More

by VLADSHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback and for acknowledging the service and pricing you received. We're truly sorry to hear about your concerns regarding the missing item. This is not the experience we want for our customers, and we take such matters seriously. I apologize if our response did not reflect the level of care you expected. We would appreciate the opportunity to discuss this further to see how we can address your concerns. Please feel free to contact us directly so we can assist you. Your satisfaction is important to us. Jason Simons - Service Manager 303-341 -7330

August 20, 2024

I like the service and communication with customers. i love Nissan cars and how it’s working More

by munyanezaildephonse8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Lingk
Report | Print
Aug 21, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're thrilled to hear that you enjoy our service and that you love your Nissan. We appreciate your support and look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

Polite, quick, kept me well informed, very respectful, went over future maintenance, greeted with a sm More

by WALLACE_ARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We're glad to hear that you found our team polite, respectful, and informative. We appreciate your kind words and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

Excellent Service with a short wait time based on the service performed transmission flushed and Coolant More

by coolejames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Tynan's Nissan Aurora responded

Thank you for your review! We're pleased to hear that you had an excellent service experience with a short wait time. If you need anything else, we're here to help! Jacqueline Goldsboro - Customer Care Coordinator

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