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Tynan's Nissan Aurora - Service Center

Aurora, CO

4.6
5,706 Reviews

5,706 Reviews of Tynan's Nissan Aurora - Service Center

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December 13, 2018

Amazing customer service The service center went above and beyond what we had expected to repair our recently purchased used car. Cameron was especially helpful. We are very More

by sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron (from service) and Keith Fresquez, Brian Lopez
Dec 13, 2018 -

Tynan's Nissan Aurora responded

Thanks, Sarah!

December 13, 2018

Great Everyone, as always, professional, as well as warm and friendly. They are knowledgable. They listen to any issues of concern a person has. All work More

by TALETWISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Tynan's Nissan Aurora responded

Thank you so much for your kind words!

December 13, 2018

The service advisor was very personable They were busy that day but I was out in an hour and a half. Amar updated me regularly, very nice and friendly! Would recommend to other Nissan owne More

by IOWAGAL04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ammar Y
Dec 13, 2018 -

Tynan's Nissan Aurora responded

Thank you for your recommendation!

December 13, 2018

Great Service They did everything I needed for my Nissan!!!! Within 2:00 hrs. Love it!!!!! And found a problem and fix it!!!!!! I will go back to them for service. More

by LVGCZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Tynan's Nissan Aurora responded

We look forward to seeing you in the future!

December 12, 2018

Awful customer service I purchased my car in November. I had to have a part on my seatbelt fixed. When I called I was told that they were so busy, and instead if them wor More

by Happy Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Tynan's Nissan Aurora responded

Hello, I am so sorry to hear about your experience here at Tynan's. I also apologize that we were unable to find a date and time that worked for you and our dealership to get you seen right away. We were able to listen to the phone call between you and an advisor, and learned there were some dates being offered back and forth, but unfortunately didn't work for you with work, or we already had existing appointments. Ultimately, we were able to get you into our service department and Dan was able to fully replace your seat belt, as well as put you in a rental vehicle to drive while your car was being diagnosed and serviced. We pride ourselves in customer service and would like to know if there is any outstanding issues you may still be encountering. Thank you for reaching out.

December 12, 2018

Some of the guys that work in service are xxxxxxxx! Love that dealership, it's clean and most people are nice. It is probably fifty fifty on the service guys, some guys like Chase, Annan and Rich are ve More

by GermanSHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Laatsch
Dec 12, 2018 -

Tynan's Nissan Aurora responded

Hi GermanSHH, On behalf of our Tynan's team, I apologize for any bad attitudes you may have encountered while you were here. We want to make sure our customers receive the best customer service from us at all times! Please let us know if there is anything else we can do for you.

December 11, 2018

Very good people work there. Customer service was nice we have always like taking our vehicles there. Nice and clean dealership. Thanks again for the good service really appreciat More

by 16Elantra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Laatsch
Dec 12, 2018 -

Tynan's Nissan Aurora responded

Thank you for being a Tynan's customer!

December 10, 2018

Not satisfied The brake light, and the TPS indicator light continues to display on the dashboard. There’s no indication that they were repaired. Service dept had th More

by MBALLLAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adnan Hassan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
December 08, 2018

Horrible experience Dealing with mr. Clearwater (both times) was such a horrible experience that I doubt I will ever go back. I purchased my car at tynans just over 2 ye More

by ClarkLA
Quality Of Work
Recommend Dealer
No
Employees Worked With
December 07, 2018

On time The job completed on time and customer service great. Will visit again for other repairs. Thank you to all who made my visit to Nissan quick and rela More

by March
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Tynan's Nissan Aurora responded

We are glad to hear everything was quick and relaxing! We look forward to seeing you in the future!

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