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Tynan's Nissan Aurora - Service Center

Aurora, CO

4.6
5,653 Reviews

5,653 Reviews of Tynan's Nissan Aurora - Service Center

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September 13, 2024

I prefer dealing directly with the service managers. I have nothing else to write. Thank you. More

by THERAPIST.WYNDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamad Al Dabbas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your preference! We’re glad to know you value working directly with our service managers. Your feedback is appreciated, and we’re always here to ensure you have the best experience possible. Jacqueline Goldsboro - Customer Care Coordinator

September 13, 2024

I bring the car for repair the one who serve me said the insurance will denied the service of lack of maintenance I told him I have record of maintaining the car and he take the car call me the next morning More

by kawther alhamaideh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke Clearwater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Tynan's Nissan Aurora responded

I'm sorry to hear about your experience. It’s frustrating when communication breaks down, especially when dealing with insurance and repairs. It sounds like there was a disconnect in how the situation was handled, and that should have been addressed more thoroughly. Thank you for sharing your feedback; it helps improve future experiences. I'm glad you found another place that's able to assist with your insurance, and I hope everything gets resolved smoothly for you. Jacqueline Goldsboro - Customer Care Coordinator

September 13, 2024

Rich was great to work with . Addressed all my issues and went through to validate repairs were complete . More

by 5.HARMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Lingk
Sep 14, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad Rich provided great service and thoroughly addressed all your concerns. It's important to us that repairs are fully validated, and we appreciate you sharing your experience! Jacqueline Goldsboro - Customer Care Coordinator

September 13, 2024

Great people both in service and sales. Kind and professional but not overwhelming or pompous. Never uncomfortable going there. More

by eblosasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arianna in sales.
Sep 14, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We’re thrilled to hear that you had a comfortable and professional experience with both our service and sales teams. We strive to create a welcoming atmosphere for all our customers, and your feedback means a lot to us. Looking forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

September 13, 2024

Misdiagnosed problem. Service department said to replace engine. NOT! Needed lifters and carburator adjustment/cleaning. More

by GBSKINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich McAnally
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Tynan's Nissan Aurora responded

I’m sorry to hear about your experience. It sounds frustrating to receive a misdiagnosis, especially involving something as major as an engine replacement. Thank you for sharing this feedback, as it helps us improve our services. We’re glad the issue was resolved with the lifters and carburetor adjustment. Jacqueline Goldsboro - Customer Care Coordinator

September 12, 2024

They back what sell. Great place to do business very reliable and not afraid to talk with customers. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Lingk
Sep 13, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're delighted to hear that you find us reliable and approachable. We appreciate your trust in us and look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

September 12, 2024

Took care of me and my family with helping us chose a car that was affordable but also road ready. They went above and beyond to get us the Car we needed More

by SIXXPAK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Lingk
Sep 13, 2024 -

Tynan's Nissan Aurora responded

Thank you for your wonderful review! We're thrilled that we could help you and your family find an affordable, road-ready car. We appreciate your trust and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

September 12, 2024

Efficient and very helpful. However my tires weren’t rotated. I thought that was with routine maintenance during oil change. I didn’t catch the situation until I got home. More

by WOSFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that you found our service efficient and helpful. We apologize for the oversight with the tire rotation during your maintenance visit. Please feel free to contact us and we’ll address this for you. We appreciate your understanding and hope to provide a better experience next time! Jacqueline Goldsboro - Customer Care Coordinator

September 12, 2024

Was out at the time stated when job completed. Also no pressure with having other work done if needed More

by AQ.PATTERSON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamad Al Dabbas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that your service was completed on time and that you appreciated the no-pressure approach. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

September 11, 2024

Great communication and quick service. Kept us informed through the repair and helped us in every way possible More

by CASSIDYNICHOLESHAD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Tynan's Nissan Aurora responded

"Thank you for your kind words! We're always here to help in any way we can!" Jacqueline Goldsboro - Customer Care Coordinator

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