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Tynan's Nissan Aurora - Service Center

Aurora, CO

4.6
5,658 Reviews

5,658 Reviews of Tynan's Nissan Aurora - Service Center

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August 03, 2024

I had a rare case due to a squirrel attack. Rich McNally was amazing throughout the entire awful process of dealing with the insurance company! He was patience, considerate and most of all know More

by LETICIALUCERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We’re sorry to hear about the unusual situation with the squirrel, but we’re glad to know that Rich McNally provided you with exceptional support throughout the process. His patience, consideration, and knowledge are qualities we truly value. We appreciate your kind words and recommendation. If you need anything further, don’t hesitate to reach out. Thank you for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

August 03, 2024

I really love how nice they are and do not judge about how many nails I have gotten in my tires. It is not my fault the roads aren't clean. More

by NATHALIE.OCHOAMERAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Lingk
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that you felt well-treated and not judged during your service visit. We understand that road conditions can be challenging, and we're here to help with any tire issues you encounter. If you need any further assistance, just let us know! Jacqueline Goldsboro - Customer Care Coordinator

August 03, 2024

Samir didn't have time for me when I called, so we set a time for later... I showed up on time, Samir wasn't there. He didn't bother to let me know all of the cars had been sold. Then I was told they'd be i More

by MAXINN
Recommend Dealer
No
Employees Worked With
Samir Manohar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback, and I apologize for the experience you had. It’s clear we fell short in communicating and managing your visit. This is not the level of service we aim to provide, and I appreciate you bringing this to our attention. If you have any further concerns or if there is anything we can do to make this right, please feel free to contact us directly. Jacqueline Goldsboro - Customer Care Coordinator

August 03, 2024

It was easy to meet with an agent and get a test drive. I made up my mind that day. More

by 10ADDIE5
Recommend Dealer
Yes
Employees Worked With
Daniel Horvath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We're glad to hear that scheduling a test drive was easy and that you made your decision on the same day. If you have any other questions or need further assistance, feel free to reach out. We appreciate your business and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coorrdinator

August 02, 2024

When I got there I was treated with respect, and got waited on quickly. The man in the service department was friendly More

by HIGHWAYSUE89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafeaul
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We’re pleased to hear that you were treated with respect and received prompt service. It's great to know that our team was friendly. If you need any further assistance, please let us know. Jacqueline Goldsboro - Customer Care Coordinator

August 02, 2024

It was easy to bring car in. Rich McAnaly was great to work with. He kept me updated on cost estimates and worked with my extended warranty providers to address my best interest. More

by GWEATHERLY97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your detailed feedback! We’re glad to hear that bringing your car in was easy and that Rich McNally provided excellent service by keeping you informed and working with your warranty providers. It’s also great to know that our intake and payment areas met your expectations and that your issues were resolved in a timely manner. If you need anything else, please feel free to reach out. Thank you for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

August 02, 2024

Went for a recall for my key and had it completed with a quick turn around. They all washed my car which was so kind! More

by sandra.quintana123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that your recall service was completed quickly and that you appreciated the car wash. It’s our pleasure to provide these extra touches. If you need anything else, feel free to reach out. Jacqueline Goldsboro - Customer Care Coordinator

August 02, 2024

Everyone was lovely. Customer service on point. To fill out a review they require a certain amount of words. I hope you're employees pay is as high rated and rewarding More

by ELYSE.UNDERWOOD4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Al Dabbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Lingk
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words about our customer service! We appreciate your feedback and will ensure it is shared with our team. We value our employees and strive to compensate them fairly for their hard work. If you have any other comments or need further assistance, please let us know. Jacqueline Goldsboro - Customer Care Coordinator

August 02, 2024

Paperwork had typo, I had to return to sign again. Now I am waiting on delivery date - telling me I am in a long line and they can’t predict when my new car will be ready is not good service. More

by SHARAKAPLIN
Recommend Dealer
No
Employees Worked With
Daniel Horvath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryaan Kayali
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. I apologize for the inconvenience with the paperwork and the delay in predicting your delivery date. We’re working to improve our processes and will address these issues to provide better service. If you have any further concerns, please reach out to us directly. Jacqueline Goldsboro - Customer Care Coordintor

August 01, 2024

Great job. Good price. Quick service. Rich was great service advisor took good care of me. More

by JFARRIS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We’re glad to hear that you were satisfied with the price, speed of service, and Rich’s assistance. If you need anything else, please let us know. We appreciate your support! Jacqueline Goldsboro - Customer Care Coordinator

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