Tynan's Volkswagen

Fantastic people. Fantastic experience. Bought a great used Passat. Smooth process handled by pure professionals who clearly like where they work. Thank you to all. used Passat. Smooth process handled by pure professionals who clearly like where they work. Thank you to all. More

I have had soo many encounters with this company since purchasing my VE Atlas New! Every time it is a complete headache, they never fix my car in less than a week, they have caused me soo many inconvenien purchasing my VE Atlas New! Every time it is a complete headache, they never fix my car in less than a week, they have caused me soo many inconveniences and all they ever say so “oh well we didn’t build your car”. I will never buy a VW again . I don’t recommend Tynans to anyone in fact I tell them to run the other way. I have never been satisfied with my service or my car. It’s always getting a recalled part and I have literally gone without my car for over 4 months total in just repair time. This place is a disgrace from the salesman to the mechanics department. Nobody seems to know their job, total lack of customer service, overall lack of ability to make the customer number 1. More

I was treated very nicely and they were very helpful. It was a good experience. Customer parking is really quite difficult and navigating in and out was difficult. was a good experience. Customer parking is really quite difficult and navigating in and out was difficult. More

Total Satisfaction. I worked with Jackie Goldsboro and found her totally knowledgeable and customer focused. She made the buying experience very satisfying, including pr I worked with Jackie Goldsboro and found her totally knowledgeable and customer focused. She made the buying experience very satisfying, including providing practical test driving of several vehicles, including the one I ultimately bought.. More

Cauther and the gang did a great job setting expectations, performing the service in a timely manner, and returning my vehicle better than they received it. Thanks! expectations, performing the service in a timely manner, and returning my vehicle better than they received it. Thanks! More

Cauther was very considerate in assisting me and taking care of my car’s service issues. He understood the time constraint I had. Very helpful! care of my car’s service issues. He understood the time constraint I had. Very helpful! More

Excellent customer service. Excellent IT system for reminders. Courteous staff a a a a a a a a a a a a a a a reminders. Courteous staff a a a a a a a a a a a a a a a More

They had my car 4 times for the same problem before they gave me a loaner until they could fix mine on the fifth attempt. Took almost a week. I guess I had hoped I would have got a wash out of it, or maybe gave me a loaner until they could fix mine on the fifth attempt. Took almost a week. I guess I had hoped I would have got a wash out of it, or maybe a quick vacuum of the inside, but nothing but a sorry it took so long ! It's my first new car, so I'm not familiar with the things I should get, but my neighbor saw me cleaning my car out when I got it back and said, "your dealer didn't do that for you"? Nope! My wife took me down and dropped me off at the dealer each trip, so she drove me EIGHT times for that BRAND NEW CAR! I can tell you that if you are looking for the" dealer experience " it is my opinion that .Tynans isn't the place. More

Tynan’s VW has excellent customer service. Their service center was helpful in scheduling my service, arranging pickup and dropoff, and communication regarding the needs of my vehicle. center was helpful in scheduling my service, arranging pickup and dropoff, and communication regarding the needs of my vehicle. More

Service was prompt, efficient, and timely. The staff was courteous and informative. The waiting area was clean and the wifi was an added bonus. Highly recommended. courteous and informative. The waiting area was clean and the wifi was an added bonus. Highly recommended. More