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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,128 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,128 reviews

May 04, 2024

Great service on sales , Justin was patient and informative . Much to learn on our first electric. More

by FRED73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that Justin provided you with excellent service and guidance during your first electric vehicle purchase. If you have any more questions or need further assistance, don't hesitate to reach out. We're always happy to help! Jacqueline Goldsboro - Customer Care Coordinator

May 03, 2024

If Chris was the finance guy, he was a bit rude. Answered questions with aggression and gave little feedback. Felt like getting taken advantage of. DJ helped us up until then. He was cool and kin More

by JG12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Myers
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Tynan's Volkswagen responded

I'm sorry to hear that you had a less than positive experience with Chris, but I'm glad to hear that DJ was able to provide you with good service up until that point. If you ever need further assistance or have any concerns, please don't hesitate to reach out to DJ or another member of the team. Enjoy your new car! Jacqueline Goldsboro - Customer Care Coordinator

May 02, 2024

It was an easy lease experience with Tynan and Justin did a great job. The only thing that I wish was different is that we could’ve solidified the deal while I was in town not three days later. More

by INGASPRINGMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Tynan's Volkswagen responded

"We're thrilled to hear that your leasing experience with Tynan was smooth, and we greatly appreciate your positive feedback about Justin's excellent service! We understand your desire to solidify the deal while you were in town, and we apologize for any inconvenience caused by the timing . Thank you for choosing Tynan, and we hope to have the opportunity to serve you again in the future!" Jacqueline Goldsboro- Customer Care Coordinator

May 02, 2024

Tynan's service departnent is awesome. They listen to the symptoms described as the issue, and proceed from there. More

by david_e_reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
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May 03, 2024 -

Tynan's Volkswagen responded

"Thank you so much for your kind words! Our service department strives to provide attentive and effective care for every customer. We appreciate your feedback and look forward to continuing to serve you in the future!" Jacqueline Goldsboro - Customer Care Coordinator

May 02, 2024

Thank you for the great service everytime! You know how to take the time and care to fix customers cars! More

by XSAVIER2133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
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May 03, 2024 -

Tynan's Volkswagen responded

"We're thrilled to hear that you've consistently had positive experiences with our service! Thank you for your continued trust and support!" Jacqueline Goldsboro - Customer Care Coordinator

May 01, 2024

Tynans is easy to do service related business with. They have great electronic communication such that you always know the status of your service appointment. More

by SBELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
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May 01, 2024 -

Tynan's Volkswagen responded

That's wonderful feedback to hear! It's fantastic that Tynan's makes it easy to do business with them in the service realm. Thanks for sharing your positive experience! Jacqueline Goldsboro - Customer Care Coordinator

May 01, 2024

This was my 4th Volkswagen from Tynan's Volkswagen in Aurora, and likely not my last. They always make things simple and make sure I'm satisfied. I was skeptical to go electric, but I absolutely love my More

by LEIA_BLACKWOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Tynan's Volkswagen responded

"Thank you so much for your continued loyalty and for taking the time to share your experience! We're thrilled to hear that you're enjoying your transition to electric with the ID.4. We look forward to serving you for many more years to come and helping you explore the exciting possibilities of electric driving. Happy driving!" Jacqueline Goldsboro - Customer Care Coordinator

May 01, 2024

Great experience and very pleased with the service and the vehicle. I appreciated the smooth process. More

by CHRISTINA.R.BALLANTINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Tynan's Volkswagen responded

"We're delighted to hear about your positive experience with us! Thank you for choosing us, and we hope you continue to enjoy your vehicle for many miles to come. If you ever need anything else, don't hesitate to reach out. Safe travels!" Jacqueline Goldsboro - Customer Care Coordinator

April 30, 2024

It has got excellent service & customer care. I would recommend people to purchase vac wagon too because it’s durable. More

by JAMESBYAMUGISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
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May 01, 2024 -

Tynan's Volkswagen responded

Absolutely! It's fantastic to hear that you had such a positive experience with our service and customer care. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Jacqueline Goldsboro - Customer Care Coordinator

April 30, 2024

The lady at drop off and pick up was extremely rude. We didn’t get notified for two days what was wrong with our vehicle. After picking up our car it still has a check engine light on. When you spend ov More

by DEWAYNE.JEMISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
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Apr 30, 2024 -

Tynan's Volkswagen responded

I'm sorry to hear about your experience. We strive to provide excellent customer service, and it's disappointing to learn that we fell short of your expectations. We sincerely apologize for any inconvenience caused by the delay in notifying you about your vehicle's issues and for the continued presence of the check engine light. We take your feedback seriously and will use it to improve our processes and ensure a better experience for all our customers in the future. Jacqueline Goldsboro - Customer Care Coordinator

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