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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,146 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,146 reviews

November 09, 2023

I went in prepared to argue my point about the cost to repair my car and left with a whole new attitude, a positive one and plan to return with the potential to purchase a new vehicle. The primary reason More

by Saku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cooper and Jacqueline Goldsboro, Cauther Sekatawa
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Nov 09, 2023 -

Tynan's Volkswagen responded

Hey there! Wow, what an awesome review! It sounds like you had a bit of a turnaround experience. It's fantastic that the staff not only addressed your concerns but also managed to shift your attitude positively. If you do end up getting a new vehicle, that's even more exciting. Safe travels, and may your future car endeavors be nothing but smooth rides! The Tynan's Volkswagen Service Team

November 09, 2023

Fantastic, the whole experience was smooth and good. Cauthen was kind and informative and I couldn’t ask for more. More

by ILANHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
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Nov 10, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your experience with us! We appreciate your kind words about Cauthen's kindness and informative assistance. We look forward to serving you again in the future. Jacqueline Goldsboro - Customer Care Coordinator

November 06, 2023

Everyone at this dealership were very professional and attentive. Alex and Chris were fabulous. They worked it all put so I could leave with my new ID.4 EV. I certainly recommend Tynan's for all your vehi More

by BRENBO613
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Williams
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Nov 07, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us this wonderful 5-star review! We're delighted to hear that your experience at Tynan's dealership was a positive one. It's fantastic to know that Alex and Chris provided you with professional and attentive service, ultimately helping you leave with your new ID.4 . If you ever need any further assistance or have any questions about your new ID.4 , please don't hesitate to reach out. We look forward to serving you again in the future, and we appreciate your trust in us! Jacqueline Goldsboro- Customer Care Coordinator

November 05, 2023

I went in for an oil change and a fluid top off. The associate that helped me, Calysta, was nothing but kind and professional. She talked me through all my options and suggested which ones were the More

by MICHAELRUGGIERO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
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Nov 06, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave a 5-star review! We're very proud to have Calysta as part of our team, and it's great to hear that she provided you with excellent service. We genuinely appreciate your feedback and your business. If you ever need any more automotive services or have any questions in the future, don't hesitate to reach out to us. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

November 05, 2023

Jacob and the store manager were great. They really helped me understand the car, the features, and the pricing. They did not push hard too get the sale and definitely earned my trust. They More

by BLARSON7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Tynan's Volkswagen responded

We're thrilled to hear about your positive experience with Jacob and our store manager! Thank you for taking the time to leave this wonderful 5-star review. It's great to know that Jacob and our manager were able to help you understand the car, its features, and pricing without any high-pressure sales tactics. Earning your trust is of utmost importance to us, and we're delighted that they achieved that. We appreciate your business and look forward to serving you again in the future. Safe and happy driving with your new EV! Jacqueline Goldsboro -Customer Care Coordinator

November 04, 2023

Very helpful and accommodating. The courtesy shuttle driver gave me a ride to a rental company even though he was on his way out the door to go home. More

by BRIANB1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
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November 04, 2023

My only issue is my brakes needed to be repaired but there were no parts in stock. Disappointing. More

by THOMASREADY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Nov 06, 2023 -

Tynan's Volkswagen responded

Thank you for your excellent review, and we sincerely appreciate your feedback. We're thrilled to hear that you had a positive experience with us overall. We continually strive to have a well-stocked inventory, but there are occasions when certain parts may be in high demand or temporarily unavailable. We value your business and your safety, and we'll do our best to expedite the repair process as soon as the necessary parts become available. If you have any further concerns or questions, please don't hesitate to reach out. Your feedback is essential to us, and we look forward to serving you even better in the future. Thank you for choosing us for your automotive needs! Jacqueline Goldsboro- Customer Care Coordinator

November 03, 2023

Great service and staff every time we have had to go in for work on our car More

by Nam Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Nov 06, 2023 -

Tynan's Volkswagen responded

Nam, thank you for your wonderful review and for your continued trust in our services! We're thrilled to hear that you consistently receive great service from our staff every time you visit us for car maintenance or repairs .If you ever have any questions or need further assistance with your vehicle, please don't hesitate to reach out. We look forward to serving you again in the future and maintaining the high standard of service that you've come to expect from us. Safe travels! Jacqueline Goldsboro -Customer Care Coordinator

November 03, 2023

They offered a decent price on the car, but they were less than forthcoming that all of the additionals weren't part of the lease. More

by DAVECRANDALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Wilkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florian
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Nov 06, 2023 -

Tynan's Volkswagen responded

Dave, thank you for taking the time to share your feedback with us. We appreciate your honesty, and we apologize for any confusion or misunderstanding regarding the lease and its inclusions. We will use your comments to improve our communication and ensure that our customers are well-informed about what is included in their lease and any additional costs that may apply. If you have any further questions or concerns about your lease or need clarification on any aspect of the agreement, please feel free to reach out to us. We value your business and are here to assist you to the best of our abilities. Thank you for choosing us, and we hope to earn a higher rating from you in the future. Jacqueline Goldsboro- Customer Care Coordinator

November 03, 2023

Love the whole crew! ! Jacob is a superstar and he took excellent care of me. More

by KAWATWOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Tynan's Volkswagen responded

We're delighted to hear that you love our whole crew and had such a positive experience with Jacob! He's truly a superstar, and we're proud to have him as part of our team Your kind words and appreciation mean a lot to us. We will be sure to pass on your compliments to Jacob and the rest of the crew. If you ever have any more needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again and continuing to provide the outstanding service you deserve. Thank you for your support! Jacqueline Goldsboro - Customer Care Coordinator

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