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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,141 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,141 reviews

August 28, 2023

I was told my tires were rotated but they weren’t my back tire was the one that was flat and gave me problems and was marked. It is still in the same place. I mentioned it to the tech and he told me I was w More

by ANGELA_STE
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Tynan's Volkswagen responded

We're truly sorry for the experience you had, and we deeply regret any inconvenience or frustration this situation may have caused. Your feedback is crucial to us, and we take it seriously. Your concerns are valid, and we apologize for any assumptions made. We value all our customers equally and will address this issue promptly to ensure it doesn't happen again. Please don't hesitate to reach out if you have any further concerns or if there's anything we can do to rectify this situation. Your satisfaction is important to us, and we appreciate your feedback.. Jacqueline Goldsboro - Customer Care Coordinator -jacqueline.goldsboro@tynans.com

August 27, 2023

The customer service was very kind and hospitality. Thank you so-much. The dealer is the best More

by AHMIBRA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa, Calysta Johnson, Monique Murphy
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Aug 29, 2023 -

Tynan's Volkswagen responded

Thanks for your continued support of the Tynan's Volkswagen team! We're honored to have you as a customer and look forward to your next visit!

August 26, 2023

Amazing team and great energy. Everyone is well educated and polite. I felt like I mattered. More

by JESS.WM22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
Report | Print
Aug 29, 2023 -

Tynan's Volkswagen responded

Jess, Thanks for the five stars! We're happy to hear that Caysta could assist you . We hope to see you back here for all of your future auto needs! The Tynan's Volkswagen Service Team

August 26, 2023

Always a great and speedy experience at tynans. This was the fastest turn around getting in to a new vehicle ever. Thank you guys More

by Marion Lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ
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Aug 29, 2023 -

Tynan's Volkswagen responded

Marion, we're glad you found a great vehicle! We hope you enjoy driving your new car and look forward to seeing you in the future! Thank you! - The Tynan's Sales Team

August 25, 2023

I recently had to get a new car due to transmission issues and I worked with jackie in the sales department. She was absolutely amazing 10 out of 10 for my experience. Everyone was very nice I am glad More

by SAVANABJAUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
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Aug 25, 2023 -

Tynan's Volkswagen responded

Savana, We're happy to hear that Jacquie, provided you with a wonderful experience ! Thanks for your business and please don't hesitate to reach out if we can be of service again in the future ! The Tynan's Volkswagen Sales Team

August 24, 2023

Calysta really makes a professional and good impact at this dealer every time I have an appointment! More

by ANA.VILLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
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Aug 24, 2023 -

Tynan's Volkswagen responded

We're glad to hear that you were taken care of here at Tynan's Volkswagen ! Thank you for taking the time to leave a review. The Tynan's Volkswagen Service Team

August 24, 2023

horrible experience. no communication they had my car for 2 weeks without updating me with what’s going on. More

by PMACKENZIE255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Mcleoud, Monique Murphy
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Aug 25, 2023 -

Tynan's Volkswagen responded

Thank you for reaching out. I'm concerned to hear abut this experience and would like the opportunity to discuss it with you in greater detail . When you have a moment , would you please contact me directly? thanks again. Jacqueline Goldsboro -Customer Care Coordinator - jacqueline.goldsboro@tynans.com

August 23, 2023

Monique and Josh took great care of me and my old van. Despite being a crazy time of year, and an old car that is very difficult to work on, they went well above and beyond to get it back in shape. The More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh (technician), Monique Murphy
Report | Print
Aug 24, 2023 -

Tynan's Volkswagen responded

Mark, we're thrilled to hear that you were provided with excellent customer service ! Thank you for taking the time to share your positive experience with Monique and Josh . We're glad to have earned five stars and hope to see you again. The Tynan's Volkswagen Service Team

August 23, 2023

Exceptional, exceeded my expectations and I also have been really unhappy with services there in the past. They really shined this time because of Calysta More

by BDAVISBILLS
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson, Calysta Johnson
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Aug 23, 2023 -

Tynan's Volkswagen responded

Calysta , will love to read the kind words you left about her service! Thank you for the feedback and we hope you visit us again! The Tynan's Volkswagen Service Team

August 22, 2023

They offer great service and send frequent updates on the prgress of my vehicle. The communication is much appreciated! More

by AVERYFOUNTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Aug 24, 2023 -

Tynan's Volkswagen responded

Thank you for taking the time to leave us a review ! It was a pleasure working with you and we look forward to doing so in the future. Take care! - The Tynan's Volkswagen Service Team

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