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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,941 Reviews
Call Service Center (303) 209-1680

2,941 Reviews of Tynan's Volkswagen - Service Center

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July 28, 2025

Took my vehicle in for an inspection for the 15k interval, they performed the 20k maintenance package instead. Not what I asked for, not what I wanted, and I'm annoyed they did it without asking. More

by Jparcam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember who
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July 27, 2025

I drove an hour to have Tynan’s service my car. I had tried and was not comfortable with the closer VW dealerships. I was not disappointed. I bought my bug at Tynan’s and was impressed with the fri More

by JENNIRDILLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg and Alex - both 5 stars
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Jul 28, 2025 -

Tynan's Volkswagen responded

Thank you so much for your loyalty and for making the drive to see us—we truly appreciate it! It means a lot to hear that your experience with Tynan’s has remained consistently positive over the years. We’re proud to have earned your trust from the time you purchased your Bug six years ago to now, and we’re committed to continuing that same level of friendliness and fairness every time you visit. Looking forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

July 26, 2025

Rachide was super patient and helpful. I had an infant and a toddler with me and he made sure we had an enjoyable experience and we were able to get our car serviced much faster than origi More

by PREINSCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We’re so glad to hear that Rachide was patient, helpful, and accommodating—especially with an infant and toddler in tow. It’s wonderful to know he helped make your visit smooth and even quicker than expected. We truly appreciate your kind words and look forward to welcoming you back again when needed! Jacqueline Goldsboro -Customer Care Coordinator

July 25, 2025

Great team work and great work with the cars demonstrated lots of great potential customer service More

by BARBAJEAN.HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexs
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Jul 28, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words and thoughtful feedback! We're glad to hear you experienced great teamwork and saw the dedication our team puts into both customer service and vehicle care. We truly appreciate your support and look forward to continuing to deliver excellent service to you. If there’s anything we can do to earn that fifth star next time, please don’t hesitate to let us know! Jacqueline Goldsboro - Customer Care Coordinator

July 24, 2025

Ashley went way Above what I've experienced with other dealers.. She kept me in the loop of what was going on and explained what was needed. In my opinion she kept in. Contact with the technician working More

by JD80481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2025 -

Tynan's Volkswagen responded

Thank you so much for your thoughtful and enthusiastic review! We're thrilled to hear that Ashley provided such exceptional communication and care throughout your service visit, and that our technician took the time to clearly explain the work done on your Passat’s cruise control. Your kind words about our team mean the world to us. We’re proud to have such dedicated and knowledgeable people representing Tynan’s, and it’s wonderful to know your experience was “110%.” We truly appreciate your trust and support! Jacqueline Goldsboro - Customer Care Coordinator

July 22, 2025

Ashley was absolutely wonderful and incredibly helpful, she was always communicative and managed our expectations wonderfully to get the issues we encountered sorted. More

by LAVITRIPATHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Tynan's Volkswagen responded

Thank you for the kind words! We're so glad to hear that Ashley provided such excellent support and clear communication throughout your visit. We’ll be sure to pass along your feedback to her—it means a lot to our team. We're always here if you need anything in the future! Jacqueline Goldsboro - Customer Care Coordinator

July 22, 2025

Calysta always provides the best costumers service, she always goes above and beyond. Also the technicians were super nice. More

by CARLOSURIELMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta
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Jul 23, 2025 -

Tynan's Volkswagen responded

Thank you, Carlo, for the wonderful 5-star review! We’re so glad to hear that Calysta consistently provides you with outstanding customer service—she truly goes above and beyond for our guests. We’ll also be sure to pass along your kind words to our technicians. We appreciate your support and look forward to seeing you again! Jacqueline Goldsboro - Customer Care coordinator

July 22, 2025

Courteous helpful and kind. Took the time to help me and were very respectful and friendly More

by JAMIEAPPLES8
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachide Reese
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Jul 23, 2025 -

Tynan's Volkswagen responded

Thank you so much for the kind words, Jamie! We're thrilled to hear that our team was courteous, helpful, and respectful during your visit. We truly appreciate your feedback and look forward to helping you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

July 21, 2025

Ashley was great to work with. Unfortunately, our brand new ID4 has been in with the service department for various issues for a total of over 20 days during the first 2 months tha More

by HDCOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback. We’re so glad to hear that Ashley was great to work with and provided you with a positive experience. However, we truly regret the inconvenience you’ve experienced with your new ID.4. Being without your vehicle for such an extended period—especially so soon after purchase—is understandably frustrating, and we sincerely apologize for the disruption it’s caused. Please know that our service team is committed to resolving these issues as thoroughly and efficiently as possible. If there’s anything more we can do to support you during this time, we encourage you to reach out directly. We appreciate your patience and the opportunity to make this right. Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen

July 19, 2025

Ashley the rest of the team were very professional over the phone and in person. The process was very smooth and we were well informed throughout. More

by HAYDEN_SHWAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Tynan's Volkswagen responded

Thank you, Hayden, for your kind words! We’re pleased to hear that Ashley and the rest of the team provided a smooth and professional experience, and that you felt informed throughout the process. We truly appreciate your feedback and look forward to serving you again in the future. Jacqueline Goldsboro - Customer Care Coordinator

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