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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,883 Reviews
Call Service Center (303) 209-1680

2,883 Reviews of Tynan's Volkswagen - Service Center

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November 09, 2023

Fantastic, the whole experience was smooth and good. Cauthen was kind and informative and I couldn’t ask for more. More

by ILANHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
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Nov 10, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your experience with us! We appreciate your kind words about Cauthen's kindness and informative assistance. We look forward to serving you again in the future. Jacqueline Goldsboro - Customer Care Coordinator

November 06, 2023

Everyone at this dealership were very professional and attentive. Alex and Chris were fabulous. They worked it all put so I could leave with my new ID.4 EV. I certainly recommend Tynan's for all your vehi More

by BRENBO613
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Williams
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Nov 07, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us this wonderful 5-star review! We're delighted to hear that your experience at Tynan's dealership was a positive one. It's fantastic to know that Alex and Chris provided you with professional and attentive service, ultimately helping you leave with your new ID.4 . If you ever need any further assistance or have any questions about your new ID.4 , please don't hesitate to reach out. We look forward to serving you again in the future, and we appreciate your trust in us! Jacqueline Goldsboro- Customer Care Coordinator

November 05, 2023

I went in for an oil change and a fluid top off. The associate that helped me, Calysta, was nothing but kind and professional. She talked me through all my options and suggested which ones were the More

by MICHAELRUGGIERO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
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Nov 06, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave a 5-star review! We're very proud to have Calysta as part of our team, and it's great to hear that she provided you with excellent service. We genuinely appreciate your feedback and your business. If you ever need any more automotive services or have any questions in the future, don't hesitate to reach out to us. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

November 04, 2023

Very helpful and accommodating. The courtesy shuttle driver gave me a ride to a rental company even though he was on his way out the door to go home. More

by BRIANB1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
November 04, 2023

My only issue is my brakes needed to be repaired but there were no parts in stock. Disappointing. More

by THOMASREADY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Nov 06, 2023 -

Tynan's Volkswagen responded

Thank you for your excellent review, and we sincerely appreciate your feedback. We're thrilled to hear that you had a positive experience with us overall. We continually strive to have a well-stocked inventory, but there are occasions when certain parts may be in high demand or temporarily unavailable. We value your business and your safety, and we'll do our best to expedite the repair process as soon as the necessary parts become available. If you have any further concerns or questions, please don't hesitate to reach out. Your feedback is essential to us, and we look forward to serving you even better in the future. Thank you for choosing us for your automotive needs! Jacqueline Goldsboro- Customer Care Coordinator

November 03, 2023

Great service and staff every time we have had to go in for work on our car More

by Nam Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Nov 06, 2023 -

Tynan's Volkswagen responded

Nam, thank you for your wonderful review and for your continued trust in our services! We're thrilled to hear that you consistently receive great service from our staff every time you visit us for car maintenance or repairs .If you ever have any questions or need further assistance with your vehicle, please don't hesitate to reach out. We look forward to serving you again in the future and maintaining the high standard of service that you've come to expect from us. Safe travels! Jacqueline Goldsboro -Customer Care Coordinator

November 02, 2023

They sold the car I'd made a deposit on to another customer. There was poor communication from sales rep with incorrect numbers in the quote. The finance staff caught the mistake and gave me a good de More

by OFFICIALPHILLIPSFAMILY
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback regarding your recent experience with our dealership. First and foremost, we apologize for the inconvenience caused by the sale of the car you had placed a deposit on to another customer. This should not have happened, and we understand your frustration .On a positive note, we are pleased to hear that our finance staff was able to catch the mistake and provide you with a good deal on a replacement vehicle. Your feedback is essential to our ongoing efforts to improve our services, and we appreciate your understanding during this process. Thank you for choosing our dealership, and we look forward to a chance to make your next experience with us a more positive one. Jacqueline Goldsboro- Customer Care Coordinator

November 02, 2023

They are very prompt with checking in cars for service and advising when service is needed. More

by DOMINIQUE.WEISHAAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Nov 02, 2023 -

Tynan's Volkswagen responded

Dominique, we greatly appreciate your 5-star review!. If you ever have any questions or need further assistance, please feel free to reach out. Your satisfaction is our goal, and we're here to help in any way we can. Thank you for your kind words! Jacqueline Goldsboro- Customer Care Coordinator

November 02, 2023

Everything went great and smooth thanks to everyone. I especially enjoyed getting a ride with Ron. More

by KIMBERLYWELLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Nov 02, 2023 -

Tynan's Volkswagen responded

Kimberly, thank you so much for your wonderful 5-star review! We're delighted to hear that everything went smoothly during your experience with us. Our team works hard to ensure our customers have a great time, and it's fantastic to know that you enjoyed your ride with Ron. We'll be sure to pass on your kind words to him and the rest of our team. If you ever need our services again in the future, don't hesitate to reach out. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

November 01, 2023

I have been a customer since 2015, that should say a lot. This is the 3rd Jetta that I am purchasing from Tynans. Everyone at Tynans is outstanding; from the sales to the service departments, and everyone in More

by 99DUCATISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Nov 01, 2023 -

Tynan's Volkswagen responded

We appreciate your loyalty as a customer since 2015 and are thrilled to have served you through three Jetta purchases at Tynan's. Thank you for taking the time to leave this positive review! We look forward to continuing to meet your automotive needs in the future. Thank you again for your ongoing support, and enjoy your new Jetta! Jacqueline Goldsboro- Customer Care Coordinator

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