Tyson Motor
Shorewood, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Bought a Jeep Patroit My sales Rep Jason Beltran was awesome to deal with. There was no high pressure during the transaction, He made the deal go very smooth. My sales Rep Jason Beltran was awesome to deal with. There was no high pressure during the transaction, He made the deal go very smooth. More
The service department is really striving to improve. I read the reviews about the service department before I made my appointment and with a little trepidation still made the appointment. I was pleasantl I read the reviews about the service department before I made my appointment and with a little trepidation still made the appointment. I was pleasantly surprised at the short wait, the friendliness of the service people and their attention to details. The service associate that waited on me kept me up to date on all progress and diagnosis. The actual time for checking in and getting my car back was reasonable for the problem that my Jeep had. More
Just bought 2018 JCG Summit This is the 3rd vehicle that I purchased from Tyson Motor. I our hased a 2015, 2017, and now a 2018. I still have the 2017. all of these cars are S This is the 3rd vehicle that I purchased from Tyson Motor. I our hased a 2015, 2017, and now a 2018. I still have the 2017. all of these cars are Summits. JR Neilis sold me all 3. I have found him to be fair, very responsive, understands my needs, and he gets me the deals I want. Lindsay Lewis in finance is also responsive and great to work with. I want to deal with both of them in my future purchases. More
Bought a new Ram Great help from Larry. No pressure. He was direct, didn't play any games, and I felt I got a good deal. I would recommend this dealer to my friends. Great help from Larry. No pressure. He was direct, didn't play any games, and I felt I got a good deal. I would recommend this dealer to my friends. More
Franco ( service manager) was above the norm. Super Service Franco was very friendly and knowledgeable. He solved my concerns /questions related to the following: - installation of my new mats ( weathe Franco was very friendly and knowledgeable. He solved my concerns /questions related to the following: - installation of my new mats ( weathertech) - suggestion for synthetic or not _ complimentary oil change and car rental _ engaging of four wheel drive Franco renewed my faith in car dealerships. More
One of the worst experiences I’ve ever had at any dealership Never put paper mats down on the floor to protect anything there was grease and oil all over the side of my truck and my hood and both front fenders.G Never put paper mats down on the floor to protect anything there was grease and oil all over the side of my truck and my hood and both front fenders.Grease and the oil inside all over my leather interior never put a new oil change sticker in my windshield It took almost 4 weeks for them to fix my truck and some of the worst customer service I have ever experienced. And my truck is still making the same noise after four weeks into service. So I am bringing it back as soon as possible or they are going to come and get it with a tow truck More
Bought a new Jeep Grand Cherokee Searched for a couple weeks for a new Jeep Grand Cherokee after my wife was hit in hers. A friend turned me on to Tyson and J.R. Neilis helped me and Searched for a couple weeks for a new Jeep Grand Cherokee after my wife was hit in hers. A friend turned me on to Tyson and J.R. Neilis helped me and met our needs. J.R is very knowledgeable and answered every question we had. I wish I had bought my first 3 recently vehicles purchases we made were from j.R. I will be back very soon to purchase a Truck More
Terrible service My 2017 Jeep Renegade’s check engine light came on about a month ago, my husband took it in not thinking that they would be so busy he needed an appoi My 2017 Jeep Renegade’s check engine light came on about a month ago, my husband took it in not thinking that they would be so busy he needed an appointment, okay understandable... but for the appointment to be three weeks later is outrageous. You mean to tell me I have to drive a truck with a check engine light for this long not knowing what the problem could be, risking being left in the middle of no where if my car has something seriously wrong.... Well my appointment date finally came and an oil change was also needed, so the oil change was done and The check engine light was off THREE HOURS LATER!(what is the point of an appointment if it is still going to take this long for a job my husband could have done in 20min) Well it hasn’t even been 20 miles later and my check engine light is back on! Wth was done? Just an oil change and a routine check of the thrice overall. The appointment i had for my truck was to fix the check engine light and it hasn’t even been looked at from what i can tell. I’m furious about this and would much rather go somewhere else or have someone I know and trust to take care my vehicle’s maintenance needs. I will not be back to this location again! More
updates Quick service Great people to work with very satisfied . Nice clean dealership would return for next purchase. Will be waiting for update on next reca Quick service Great people to work with very satisfied . Nice clean dealership would return for next purchase. Will be waiting for update on next recall More
Three hour wait to get a oil change. Went in Friday @ 4:30 service advisor said sorry were too busy. We do not have enough people to change your oil Come back Saturday after 10. Did t Went in Friday @ 4:30 service advisor said sorry were too busy. We do not have enough people to change your oil Come back Saturday after 10. Did that, 3 hour wait. Maybe its time for Tyson to hire more mechanics? More