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Union County Kia
Monroe, NC
1,649 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,649 reviews
January 17, 2024
My vehicle was a the dealership for six months for an item under warranty. They did not seem to care that my vehicle was out of service and did nothing to get me something to drive while they had my vehi item under warranty. They did not seem to care that my vehicle was out of service and did nothing to get me something to drive while they had my vehicle even though it was under warranty. Poor service. I will never purchase a new vehicle from them in fear that the same thing could happen again. More
by Hake
Verified Customer
January 17, 2024
I appreciate the service at Union County Kia, the are helpful, good listeners, but not too pushy. The price was good and they showed genuine concern. The service Manager Scott White is amazing. Couldn’t helpful, good listeners, but not too pushy. The price was good and they showed genuine concern. The service Manager Scott White is amazing. Couldn’t ask for better person to work with More
by MOCHABROWN130
January 17, 2024
When I went in to get my oil changed Selena was very attentive and showed the upmost of customer service! I could not get the time to change in my Kia and she made sure that was taken care of as well. I attentive and showed the upmost of customer service! I could not get the time to change in my Kia and she made sure that was taken care of as well. I will definitely ask for her when I come back!! More
by angelabrown490
Employees Worked With
January 17, 2024
They are the best. I would go no where else. On target with what I need to have done, very knowledgeable, always on point and respectful, I trust them. My car comes bac I would go no where else. On target with what I need to have done, very knowledgeable, always on point and respectful, I trust them. My car comes back to me in great shape. More
by PSALLEN1
January 17, 2024
Easy to schedule appointments. Lovely waiting room. Great communication through service. Service was quick and easy. Lovely waiting room. Great communication through service. Service was quick and easy. More
by Mandy
Employees Worked With
January 17, 2024
Business and customer attentive very satisfied with service I would recommend all of my friends and family to this dealership service I would recommend all of my friends and family to this dealership More
by lerue63@yahoo.com
Employees Worked With
Other Employees :
Stephanie Breeden, Chris Crawford, Brittany Shepherd
January 17, 2024
Super nice staff and quick service. Vehicle was finished when it was promised to be. Vehicle was finished when it was promised to be. More
by KH
Employees Worked With
Other Employees :
Angela Hill, Chris Crawford, Nathan Moskowitz
January 17, 2024
Highly disappointed. car was in shop for months as once I get it out it doesn’t run the same. So shop tells me that my turn was going out and they informed me of it. So I car was in shop for months as once I get it out it doesn’t run the same. So shop tells me that my turn was going out and they informed me of it. So I stayed why wasn’t it fixed when car was in shop for 4 months. More
by savanaah394
Employees Worked With
January 17, 2024
Great service rep that kept in touch the entire time. Very friendly and helpful and great hospitality. I arrived early and he just said, “no problem”, took needed info on his iPad, and then took me to th Very friendly and helpful and great hospitality. I arrived early and he just said, “no problem”, took needed info on his iPad, and then took me to the waiting area. More
by GLORIAJONES30
Employees Worked With
Other Employees :
Irish service rep was awesome young man. , Chris Crawford
January 17, 2024
Great service, I didn’t had to wait for too long, quick and efficient! As always! and efficient! As always! More
by 0laisbraz
