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Union County Kia
Monroe, NC
1,654 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,654 reviews
January 17, 2024
Business and customer attentive very satisfied with service I would recommend all of my friends and family to this dealership service I would recommend all of my friends and family to this dealership More
by lerue63@yahoo.com
Verified CustomerEmployees Worked With
Other Employees :
Stephanie Breeden, Chris Crawford, Brittany Shepherd
January 17, 2024
Super nice staff and quick service. Vehicle was finished when it was promised to be. Vehicle was finished when it was promised to be. More
by KH
Employees Worked With
Other Employees :
Angela Hill, Chris Crawford, Nathan Moskowitz
January 17, 2024
Highly disappointed. car was in shop for months as once I get it out it doesn’t run the same. So shop tells me that my turn was going out and they informed me of it. So I car was in shop for months as once I get it out it doesn’t run the same. So shop tells me that my turn was going out and they informed me of it. So I stayed why wasn’t it fixed when car was in shop for 4 months. More
by savanaah394
Employees Worked With
January 17, 2024
Great service rep that kept in touch the entire time. Very friendly and helpful and great hospitality. I arrived early and he just said, “no problem”, took needed info on his iPad, and then took me to th Very friendly and helpful and great hospitality. I arrived early and he just said, “no problem”, took needed info on his iPad, and then took me to the waiting area. More
by GLORIAJONES30
Employees Worked With
Other Employees :
Irish service rep was awesome young man. , Chris Crawford
January 17, 2024
Great service, I didn’t had to wait for too long, quick and efficient! As always! and efficient! As always! More
by 0laisbraz
January 17, 2024
Friendly service staff and sales staff also. Got a good deal on my KIA and love it. Will check with them for my next purchase Got a good deal on my KIA and love it. Will check with them for my next purchase More
by redhead61_2
Employees Worked With
January 17, 2024
UC Kia has the best service center and is always very attentive to their customers! attentive to their customers! More
by Laceylw4084
January 17, 2024
I feel confident going to this dealership for all of my service needs because of Rachel and her attention to details! service needs because of Rachel and her attention to details! More
by Linda.eileensc95
January 17, 2024
Great service. Not so great waiting area. It can get crowded fast and only the coffee is free. I’m not sure how secure is their WiFi and I would avoid it. The staff Not so great waiting area. It can get crowded fast and only the coffee is free. I’m not sure how secure is their WiFi and I would avoid it. The staff is attentive and professional, but it needs better environment. A single tv looping the same 50s & 60s movies is not representative of a brand that’s trying to project that they know the future of mobility. At least the staff is good. More
by H.
Employees Worked With
January 17, 2024
Could not diagnose my issue. I had a bad oil pressure sensor and their initial diagnosis was just to change my oil because "it looks black". It was only after I mentioned that I had a bad oil pressure sensor and their initial diagnosis was just to change my oil because "it looks black". It was only after I mentioned that other owners have had issues with this sensor too, that they mentioned it. I changed this sensor myself and have not had the original issue since. More
by chris.pollock
Employees Worked With
Kevin
