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Universal City Nissan

Los Angeles, CA

4.5
515 Reviews

3550 Cahuenga Blvd. W.

Los Angeles, CA

90068

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Showing 515 reviews

May 09, 2023

They are the worst. Finance officer a scammer. They add on options in the financing to drive the price up. BBB has many of these complaints. I would never buy a car from More

by despos19555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance
April 06, 2023

Chris was great to work with and made the experience stressless with great service and well informed suggestions/recommendations. More

by clauflor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Melvyn Lemus
March 29, 2023

Absolute pleasure doing business. Excellent experience. I’ll highly recommend this dealer to all my friends and relatives. Keep up the amazing work. Thank you More

by chris_torosyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales and finance
February 25, 2023

Joseph, Krishna, the first shuttle driver who was kind enough to arrange pick up and the help of Krishna -I forgot to ask his name- were se helpful and ready to be of assistance. I can’t thank them enough More

by El Yorch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krishna, Joseph and the morning shuttle driver, Melvyn Lemus, Maricela Aguilar
December 29, 2022

The worths service they not friendly customer service not good I will never come back More

by Hugorodezno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvyn Lemus, Maricela Aguilar
Jan 22, 2023 -

Hugorodezno responded

I will never come back to this universal city Nissan for service

November 12, 2022

Great service department. Sarkish and Julian provide the most amazing customer service. Wouldn’t go anywhere else. More

by lizeskoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darkish Torosyian, Melvyn Lemus, Maricela Aguilar, Tony Wafa
November 03, 2022

Person who greeted my was very friendly. My car was ready before the estimated time. More

by Maribel.lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aya kahlil
November 03, 2022

Service was always professional and prompt. No pressure for scheduled maintenance. Service is a bit pricey but it's done right with genuine parts. More

by bheimanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
November 03, 2022

The purchase was a two day process. Day One was NOT a good experience. Upper Management made up for it on Day Two by stepping in and dealing with me directly. We came to terms becaus More

by Altfeld
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bolanos was very good.
October 08, 2022

Great service, told me about how long it would take so my expectations were not on my own approximation. More

by Terisita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus, Tony Wafa
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