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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
March 03, 2021
I have been going to Universal for 23yrs and I have always been a fan of their service. Hyundai vehicles are the best and I will drive no other. always been a fan of their service. Hyundai vehicles are the best and I will drive no other. More
by Jon'sMom
March 01, 2021
I received a price from TRUE CAR on a Murano. I was surprised, pleasantly, that there was no bait and switch and the price that I was quoted and the car the quote was for, was the real deal. Service w surprised, pleasantly, that there was no bait and switch and the price that I was quoted and the car the quote was for, was the real deal. Service was fantastic and we got everything done quickly and with no aggravation. More
by susanstir
Employees Worked With
Sarfaraz Ahmed
February 27, 2021
This dealership was friendly and extremely helpful in assisting us in finding a car that met our needs. They went above expectations, while not being pushy or overbearing. assisting us in finding a car that met our needs. They went above expectations, while not being pushy or overbearing. More
by Denj
Employees Worked With
February 24, 2021
Highly recommended. Great service very satisfied. All personnel did great. I trade in my old Hyundai for a year Hyundai. Will definitely keep on doing business And recommending Hyundai personnel did great. I trade in my old Hyundai for a year Hyundai. Will definitely keep on doing business And recommending Hyundai More
by Printing.4you
Employees Worked With
February 23, 2021
My wife and I love our new Hyundai Elantra. The process was made quick and easy. We would definitely recommend Universal Hyundai and our sales agent. was made quick and easy. We would definitely recommend Universal Hyundai and our sales agent. More
by curtisbrittni
Employees Worked With
February 19, 2021
Great experience from start to finish. They worked hard to provide us with the exact vehicle we were looking for and then even delivered it to my house! Definitely recommend. to provide us with the exact vehicle we were looking for and then even delivered it to my house! Definitely recommend. More
by Evelyn
February 13, 2021
The staff was courteous and extremely helpful . The show room was extremely clean and they had a great selection of vehicles. I would highly recommend universal Hyundai room was extremely clean and they had a great selection of vehicles. I would highly recommend universal Hyundai More
by Billy
Employees Worked With
February 13, 2021
Will not be back for repairs. Came in to get ac coolant system fixed and was assured it was. When it was not I called back a week later , I explained as a teacher I could only come afternoons or Saturdays. system fixed and was assured it was. When it was not I called back a week later , I explained as a teacher I could only come afternoons or Saturdays. I was told they couldn’t get me in for over a month! I ended up getting my car fixed elsewhere.Will not be back! More
by mweaver29
Employees Worked With
Greg
February 06, 2021
Had a very good experience with the third purchase there at Hyundai Brian the salesman knew exactly what our situation was and helped us tremendously at Hyundai Brian the salesman knew exactly what our situation was and helped us tremendously More
by Rx73333
Employees Worked With
February 05, 2021
Universal Hyundai exceeded all my expectations! It was an easy and pleasant experience. My salesman Jacob was very attentive and went above and beyond to make sure I got all my concerns taken care of. We neg easy and pleasant experience. My salesman Jacob was very attentive and went above and beyond to make sure I got all my concerns taken care of. We negotiated through text messages, so the whole process became quick and transparent. No gimmicks, no tricks. I paid exactly what I was expecting. The whole team was professional and the environment was amazing. I'll definitely buy here again and will definitely recommend this dealership to my friends. Thank you again Jacob, for helping to make it happen. Can't wait to start driving my new 2021 Tucson! More
by Melissa S.
Employees Worked With
Jacob Mckinney
