Universal Hyundai

ANTHONY LOPEZ SOLD ME THE CAR I LOVE TO DRIVE Anthony knows his cars and Hyundai business. You will like Anthony's service and great smile! At my request, Anthony developed a cost and comparison s Anthony knows his cars and Hyundai business. You will like Anthony's service and great smile! At my request, Anthony developed a cost and comparison sheet between multiply Universal cars for me. More

Great costumer services Darrin was our sales representative and the experience was amazing. Thank you for the time and experience. I recommend Universal Hyundai to everyone w Darrin was our sales representative and the experience was amazing. Thank you for the time and experience. I recommend Universal Hyundai to everyone who is looking to buy new or used cars More

Hyundai Tucson 2019 Carlos Roman was excellent and very helpful. He was able to answer all my questions. I am so happy with my first car and I highly recommend this Deale Carlos Roman was excellent and very helpful. He was able to answer all my questions. I am so happy with my first car and I highly recommend this Dealer! More

Exelent service and dealer facilities It was a wonderful experience with the salesman Giovannie Sanchez. We felt very positive when he showed us different models of cars. The process was v It was a wonderful experience with the salesman Giovannie Sanchez. We felt very positive when he showed us different models of cars. The process was very fast and super professional with Giovannie Sanchez. I recommend this dealer 100% to my friends and family. More

Outstanding Great experience. No hassle. My son would have taken his new car to bed if he could have gotten it into the bedroom. enough said Great experience. No hassle. My son would have taken his new car to bed if he could have gotten it into the bedroom. enough said More

GREAT PLACE TO BUY A CAR My wife and I drove from Melbourne to this dealership to buy a 2019 Tucson Ultimate. We were warmly greeted at the entrance and introduced to Gio SANC My wife and I drove from Melbourne to this dealership to buy a 2019 Tucson Ultimate. We were warmly greeted at the entrance and introduced to Gio SANCHEZ, our salesman. Mr. SANCHEZ is buy far the best car salesman I ever met. He is professional, polite, informative and takes the time to HELP his customers. I was truely amaized at this entire dealership. NO pressure, no hagling, just straight business and we bought the car in a very short time. I would recommend UNIVERSAL NISSAN-HYUNDAI to anyone who wants to but a car. PS ask for salesman Gio SANCHEZ, you won't be sorry...Thank You UNIVERSAL More

Great experience Thanks Patricia for your kindness and help through the purchase of my vehicle Great service! The process was very fast from the time I got there unti Thanks Patricia for your kindness and help through the purchase of my vehicle Great service! The process was very fast from the time I got there until the end of the transaction. Great job everyone who help me. More

Fabio es EXCELENTE Yo vine cambiar aceite y filtro y me voy con un nuevo carro. Un carro mucho mejor. Estoy muy feliz con mi nuevo carro y con Fabio, Fabio hecho un exce Yo vine cambiar aceite y filtro y me voy con un nuevo carro. Un carro mucho mejor. Estoy muy feliz con mi nuevo carro y con Fabio, Fabio hecho un excelente servicio.Muchas gracias por todo! More

New car purchase We recently shopped several dealers for a new car. Universal gave a fair price right up front. They didn’t try to play games or make us feel like th We recently shopped several dealers for a new car. Universal gave a fair price right up front. They didn’t try to play games or make us feel like they were doing us a favor like their competitors did. We drove a little farther to shop here but the experience was worth it. The salesman also reached out after we had the car a couple days to make sure everything was ok. More

False Promises & No Return Call After the Sale I contacted them after reviewing prices on Auto Navigator and Car Gurus and they repeatedly contacted me and say before I sign with someone else to co I contacted them after reviewing prices on Auto Navigator and Car Gurus and they repeatedly contacted me and say before I sign with someone else to come in so they could give me a better deal. Turns out it was not a better deal and things advertised turn into something g completely different when I was given a deal. It took much longer than expected when I had already come in with a pre-approval and then I was asked to provide bank statements and a work letter. When I questioned that I was told my finance company was asking for that information and I could go their computer and print 3 months of my bank statement. I wasn’t comfortable with that and called the finance company and they told.me I didn’t need to do that they had verified everything already. The Finance company then asked to speak to a person at the dealership and I gave my Sales Rep the phone. They then told her I didn’t have to provide any verification to the dealer. I was promised my first free oil change and I didn’t get that. I called the next day and left a message about how when to get my license plates and have yet to be contacted back by the Sales Rep. Before I came in they were blowing up my phone after they got a sale. Things went silent. I felt baited and switched. If they hadn’t of had the color I wanted the day I went there I would have shopped another dealer. I was mentally exhausted by the time I left there. They don’t push for what you want they push for what’s going to increase their bottom line. When it’s time for me to purchase another car I wouldn’t return to this dealership Can’t remember em the name of the sales manager that promised me the free oil change and didn’t give the information to the Finance Manager. More