Universal Hyundai

My new Car Miquel was the Best salesman I have ever dealt with and I have purchased Many many cars His knowledge of the car I purchased 2019 Kona Ultimate was s Miquel was the Best salesman I have ever dealt with and I have purchased Many many cars His knowledge of the car I purchased 2019 Kona Ultimate was so easy for me to understand. This was a SUV for my wife and we both agreed it was Miquel who sold us on the vehicle. Salesman of the Year for me, will definitely recommend him to any of my friends looking to purchased a new vehicle More

Phenomenal Everything was great. Chris Oliva took the necessary time needed to guide me through this process and I'm please with the service. Thanks again. Everything was great. Chris Oliva took the necessary time needed to guide me through this process and I'm please with the service. Thanks again. More

Easiest buying experience Jennifer was by far the best sales person we had ever worked with. She was friendly, sweet and she went over and beyond to help us through the whole p Jennifer was by far the best sales person we had ever worked with. She was friendly, sweet and she went over and beyond to help us through the whole process. We have always loved Hyundai but the people are the reason we will return to Universal Hyundai when we need another car. More

Dissapointed I week ago I bought a used car. very good in and out but I wanted to be sure that I will be headache free taking the car for inspection at Hyundai Un I week ago I bought a used car. very good in and out but I wanted to be sure that I will be headache free taking the car for inspection at Hyundai Universal for a complete diagnostic. I took some picture from the outside because while I was waiting in line inside my vehicle for assistance I saw the staff doing the same thing to the car to be serviced ahead of me. I thought everything will b okay both sides are covered with the pictures taken of the car. Meanwhile I was waiting outside I saw my car leaving the perimeter. I didnt expected that my car would b driven out of the shop area.I panicked but, I saw others cars leaving the perimeter from the inspection shop with the mechanic as a driver so, I just chilled down. When I picked up my car from the vacuum area I noticed that the driver and companion carpet were missing and one of the wheel rim suffered a light damage or want the original I have installed before go into the inspection. I was so frustrated that I drove back home. I tried to avoid future or correct future problem with the car but happened the contrary. now i have a problem and no answers. I drove back to Universal Hyundai with the hope to find a peaceful and nice solution. but what I got was be aggravated by the Service advisor when he told me that I had to show him that wheel was hit for them. The pictures I took were uncleared to see that the damage wasnt there before ahead even the pics he took that he didnt Zoom them dont show that in effect that damage wasnt there. The missing carpets he denied as well there were missing. But what really pissed me off when he told me that the car never left the place when I saw it been driving away at 12:44. Recommendation. Take pictures inside and outside of your vehicle even the insignificant ones . take your time. zoom every area to avoid what happened to me today May 6, 2019 property cosmetic damaged and missing items with no convinced answers. My service Counselor Gregg. More

Awesome I traded in my jeep compass for new 2019 Nissan Rouge. I love it and i don't miss old car. Thank u ceaser great experience and awesome people. My Very I traded in my jeep compass for new 2019 Nissan Rouge. I love it and i don't miss old car. Thank u ceaser great experience and awesome people. My Very First New car. More

Trading wash bad business I think if I hadn’t done some home work on this new purchase I would have hated it. First of all you don’t have enough female dealers and as a single I think if I hadn’t done some home work on this new purchase I would have hated it. First of all you don’t have enough female dealers and as a single woman and loyal customer , no one was being honest and taking into consideration my loyalty. i was trading in my Tucson for a newer model and year and the mileage was way lower than the blue book value and I was getting a wash...I think that Hyundai is a great company..but trying to get over on people is not such a buying incentive. More

Great Experience @ Universal Hyundai I want to take this opportunity to thanks the staff at Universal Hyundai especially Teodoro Seminario who was my salesperson, he worked with me durin I want to take this opportunity to thanks the staff at Universal Hyundai especially Teodoro Seminario who was my salesperson, he worked with me during the whole buying process of my wife's Santa Fe, he was very patient and answered all my questions, truly a great experience, they did everything they could to help and make sure I was comfortable and happy with my purchase...Universal Hyundai is a great dealership filled with great people, thank you Universal, my wife is very happy. More

Awsome I felt like family thanks to Angelo for working so hard to give me what I was looking for and then help me with the eclectic pay off car had alot of I felt like family thanks to Angelo for working so hard to give me what I was looking for and then help me with the eclectic pay off car had alot of patient explaining everything and how it works More

Purchase of Santa Fe Through the process of looking at and selecting a vehicle for my wife, Errol Gillette was very helpful and patient in explaining and demonstrating fea Through the process of looking at and selecting a vehicle for my wife, Errol Gillette was very helpful and patient in explaining and demonstrating features of various models of interest. When one was decided upon, he was very instrumental in relaying our desires and concerns to the on-site management team which greatly improved our ability to complete the process. If it had not been for his integrity throughout this evaluation and ultimate decision on and purchase of the Santa Fe, we most likely would not have made the purchase. While he displayed a dedication to Universal Hyundai, he also clearly projected a commitment to our satisfaction and continued trust that the loyalty for having purchased 3 new vehicles in the past was taken into consideration. Through his efforts, he assured that we will remain future patrons of Universal Hyundai and will recommend the same to others. More

GREAT EXPERIENCE From the moment I walked in for my scheduled appointment to the time Johnathan was going over ALL the details of my new car, there was nothing that wa From the moment I walked in for my scheduled appointment to the time Johnathan was going over ALL the details of my new car, there was nothing that was sub-par, no questions that went unanswered, and no way this dealership couldn't get anything other that a 10+ EXCEPTIONAL STAFF, GREAT Financing experience with Jon, Floor manager Juan is INCREDIBLE and Johnathan a true sales superstar! More