Universal Hyundai

Purchased a vehicle wile on business travel I’m very please with the flexibility offered by Universal Nissan Orlando, they were able to negociate with me wile I was traveling, all arragement we I’m very please with the flexibility offered by Universal Nissan Orlando, they were able to negociate with me wile I was traveling, all arragement were done via email and text and at the end vehicle was delivery to my home. That is the future way to do bussiness. I also need to recognized one employee from Universal Nissan who when obove and beyond on the effort to make my purchased experience a breese and that is Janlique Vazquez. Kudos to her !! More

Very good experience!!! Was amazing experience at the dealer, the sales guy teodoro did a really good job for us. I really recommend this place!! Thanks guys for everything. Was amazing experience at the dealer, the sales guy teodoro did a really good job for us. I really recommend this place!! Thanks guys for everything. More

G90 ultimate This is the third car I have purchased from this dealership. It was an absolute pleasure and extremely professional. They moved cars in the lot and i This is the third car I have purchased from this dealership. It was an absolute pleasure and extremely professional. They moved cars in the lot and in the showroom to allow me to drive the G90. I even drove a G 80 first to compare. They were very knowledgeable and not pushy. They eagerly sought every discount after reducing their price. I have worked with them since 2008 maintaining and servicing my vehicles. The salesman, Carlos DeJesus was fantastic. I strongly encourage you to use him if you are looking for a new car. More

Very Shady Business - Don't Go There I should have listened to my gut instinct and walked out of there instead of taking what I thought was a good deal on a new car even though I wasn't h I should have listened to my gut instinct and walked out of there instead of taking what I thought was a good deal on a new car even though I wasn't happy with how they treated me. They got me in there under false pretenses and then acted like they were doing me a huge favor when they went back on their word. I left with an agreement on a new car and a bad feeling in my stomach and I should have listened to that because there were two days between signing the contract and picking up the car and somehow between the test drive where everything was great and taking the car off the lot something went wrong. I've had to take my BRAND NEW CAR to a service station twice in the two days that I've had it which is very suspicious. I don't know if they don't respect me because I'm black or because they know I don't like how they treated me but something happened to my car between the test drive and me driving it off the lot and I now have to deal with the national branch to figure out what's happening. Even if you think you're getting a good deal (which they're also probably lying about by the way) it's not worth the hassle. More

Another 10 star experience Have shopped for many cars in my life and always dreaded it like a visit to a dentist . That changed at my first visit to Universal Hyundai. I was ast Have shopped for many cars in my life and always dreaded it like a visit to a dentist . That changed at my first visit to Universal Hyundai. I was astound how easy, quick and painless Juan Colon got me through the process and I went back there ever since . Past weekend, Alexis Ramos delivered another 10 star experience. Very knowledgeable about the mechanics , electronic gadgets as well as the terms of purchasing/lease . He patiently answered all my questions and guided me again through every step of the process. A few hours later I drove off in my 4th new vehicle from Universal Hyundai happy as a clam! No pressure, no hassle, no worries. They will work with you anyway they can. Highly recommend to anyone stressed with car issues. It's a game changer! More

Scam customers It sells you a service that you do not get. Beware of customers reviewing work is the second time they charge me a service and they do not. It sells you a service that you do not get. Beware of customers reviewing work is the second time they charge me a service and they do not. More

Universal Hyundai Does Not Honor Web Site Prices My purchase was a 2019 Kona bought on March 5th. I found that car on the Universal Hyundai web site at $21,800.00. I submitted an offer and requested My purchase was a 2019 Kona bought on March 5th. I found that car on the Universal Hyundai web site at $21,800.00. I submitted an offer and requested a test drive. I received am email from Coral Diaz telling me the appointment was all set and I should tell the receptionist my name so she could give my information to the sales person. All went well with my salesperson Luis Arevalo. I test drove the very car from the internet and ended up buying it. I was handed over to the financial person Jon C who tried to up sell me with some offers. I said no repeatedly. He looked very agitated and finally gave up. This made me very upset. All I wanted to do is sign the stack of papers and get out of there. Except for the financial part all was good. When I got home I called my insurance company and put the Kona on my account. The insurance agent told me to expect the updated statements and an insert for a rebate. I just had the send in a copy of the purchase agreement. A few days later I got the rebate form and made a copy of the purchase agreement. This is when I notice I was charged the full sticker price of $24,670.00 not the $21,800.00. This is my fault for not reading before signing but I still think it's very dishonest of Universal Hyundai. If you buy a car there just be sure to double check the paper work. I have learned a very expensive lesion that I will never forget. More

Surpassed my expectations This experience was way beyond what I expected. We suffered the loss of my husband and this was the first time I have ever been to a dealership by mys This experience was way beyond what I expected. We suffered the loss of my husband and this was the first time I have ever been to a dealership by myself to purchase a car. I felt no pressure, there was genuine care and concern for my situation. My credit was damaged due to our loss and Nick along with his team made sure they helped me pick out the car that would best suite my family and our budget. They were a true blessing to my family and I would recommend this dealership to anyone looking to buy a new or used vehicle. They were honest and respectful. More

Buying New Car Like any other dealers in the area, it get little hard time to get discount but end of the day they do give you most of discount you ask, I just hope Like any other dealers in the area, it get little hard time to get discount but end of the day they do give you most of discount you ask, I just hope that they do the discount first time you ask instead of 3 to 5 hours later More

Not good they REFUSED to give me back all my deposit I am giving a report because they know that the VEHICLE was damage and they still sold it to be and told me it's a buy as is without warranty I am giving a report because they know that the VEHICLE was damage and they still sold it to be and told me it's a buy as is without warranty More