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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
December 27, 2017
Great experience Since the moment i walked in the dealership the sales person Ramces Rivera was very professional and answered all my question. Very attentive and made Since the moment i walked in the dealership the sales person Ramces Rivera was very professional and answered all my question. Very attentive and made the process very smooth and not pushy at all. I will recommend him and the dealership to my family members and friends. Great experience and great customer service. More
by vivianne.santiago
Verified CustomerEmployees Worked With
December 27, 2017
Good experience , thank you! We appreciated the time and effort that both Darrin and Amine put into making this vehicle purchase a comfortable experience. We will , thank you! We appreciated the time and effort that both Darrin and Amine put into making this vehicle purchase a comfortable experience. We will recommend to both friends and family. More
by btkeefe
December 27, 2017
Great job Best purchasing experience I have ever encountered. I will recommend this dealer to all of my family and friends. Univerasal hyundai is the place to b Best purchasing experience I have ever encountered. I will recommend this dealer to all of my family and friends. Univerasal hyundai is the place to buy More
by jeffreychamp93
Employees Worked With
Carlos garces, Chris Cham
December 24, 2017
3rd vehicle Buying a vehicle is stressful but our salesman, Robert was friendly, courteous and business like. I would recommend Universal Hyundai to my friends an Buying a vehicle is stressful but our salesman, Robert was friendly, courteous and business like. I would recommend Universal Hyundai to my friends and family. More
by mzsandy51
Employees Worked With
Robert
December 23, 2017
Teodoro Seminario was an excellent person we are happy Very happy with my Hyundai its a great car I definitely referred friends and family. best experience ever thank you universal Hyundai your the best Very happy with my Hyundai its a great car I definitely referred friends and family. best experience ever thank you universal Hyundai your the best! More
by prnitida
Employees Worked With
Teodoro Seminario
December 23, 2017
December 2017 car purchase Raul was great and couldn’t ask for better service. Made the experience very enjoyable and I would recommend this dealership to my friends and family Raul was great and couldn’t ask for better service. Made the experience very enjoyable and I would recommend this dealership to my friends and family More
by jjmorenz
Employees Worked With
December 23, 2017
Professional Very good sales guy highly recommended . Professional and knowledge on top level, will return bank in the future ; very happy over all , no problems Very good sales guy highly recommended . Professional and knowledge on top level, will return bank in the future ; very happy over all , no problems fast service thank you More
by juancarlos74447
Employees Worked With
Thor Thorrisson
December 21, 2017
A test drive offer I was treated very poorly from a manager called Carlos C. Although I had an appointment, he made me wait for about an hour and half and tricked me to I was treated very poorly from a manager called Carlos C. Although I had an appointment, he made me wait for about an hour and half and tricked me to sign on a paper that was in fact a contract for a new car, which I was not able to afford. Luckily, I realized that on the last minute and stopped on sgining it. Lastly, they refused to give me my reward. Never go to that dealership if you are seeking honsty in your new car purchase. More
by Lo12Sa
Employees Worked With
Carlos C. (Manager)
December 21, 2017
Excellent shopping experience This is the third car I buy from this dealership. Carlos R. has helped select my vehicle each time, and I recommend him to anyone looking for a smoot This is the third car I buy from this dealership. Carlos R. has helped select my vehicle each time, and I recommend him to anyone looking for a smooth car shopping experience. He is very knowledgeable about all the cars on his lot! More
by kerry31
Employees Worked With
Carlos Roman
December 21, 2017
Love it This is my second vehicle that I purchase at Universal Hyundai and I do not have any complaints. Love this place for the welcoming and professional st This is my second vehicle that I purchase at Universal Hyundai and I do not have any complaints. Love this place for the welcoming and professional staff. More
by alvdo1985
Employees Worked With
Isacc Reyes
