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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
December 13, 2017
Great Experience My experience with Universal Hyundai was very satisfying. I got what I wanted and my sales person Steven Rivera was very attentive to my needs. Him an My experience with Universal Hyundai was very satisfying. I got what I wanted and my sales person Steven Rivera was very attentive to my needs. Him and his manager worked to get me a great deal and the car that I wanted. Thank you all for making this easy and worth it. More
by newstarplumbinginc
Verified CustomerEmployees Worked With
Steven Rivera
December 13, 2017
Best Car Buying Experience Ever!!! Universal Hyundai is a great dealership! They really take the time to get to know their customer and work extra hard to close the deal to everyone's s Universal Hyundai is a great dealership! They really take the time to get to know their customer and work extra hard to close the deal to everyone's satisfaction. More
by mslisa1966
Employees Worked With
Johnathan Weidner, Jasmin Ruiz
December 12, 2017
Carlos Dejesus in my option is a great asset to the Hyundai Corp. Thank you for your service! He is an extremely professional and genuinely nice man. Racquel Wentwo in my option is a great asset to the Hyundai Corp. Thank you for your service! He is an extremely professional and genuinely nice man. Racquel Wentworth More
by racquel2222
Employees Worked With
December 12, 2017
Excellent Performance Awesome friendly. Very attentive and professional. Explain everything. Make me feel like family and welcome. No complaints. Very respectful staff. Tha Awesome friendly. Very attentive and professional. Explain everything. Make me feel like family and welcome. No complaints. Very respectful staff. Thank you so much for your service. More
by frankyfigueroa
Employees Worked With
Jordan Grabowski
December 12, 2017
Great Experience Raul Martinez was a great sales person, who understand and gives you the best prices! Thank you again. Felix Matos the finance manager was algo great, Raul Martinez was a great sales person, who understand and gives you the best prices! Thank you again. Felix Matos the finance manager was algo great, always finds me the best deals with the banks More
by jagarcia17@yahoo.com
December 12, 2017
Universal Great experience. We just haven’t been contacted since the purchase and we were promised free window tinting. Review shouldn’t have a twenty-five word Great experience. We just haven’t been contacted since the purchase and we were promised free window tinting. Review shouldn’t have a twenty-five word minimum. More
by felicia.ritz
Employees Worked With
Luis Narvaez
December 12, 2017
Great experience Everything was great, i was not pressured into buying the vehicle. The visit to dealer was excellent. Puchased the vehicle at the price i wanted and l Everything was great, i was not pressured into buying the vehicle. The visit to dealer was excellent. Puchased the vehicle at the price i wanted and left very happy. More
by eveliannetransport
Employees Worked With
Theodoro Seminario
December 10, 2017
Good I received excellent customer service by the whole staff. Kelvin Lopez was very professional and attentive to my needs. I would recommend this dealers I received excellent customer service by the whole staff. Kelvin Lopez was very professional and attentive to my needs. I would recommend this dealership to anyone. Kelvin Lopez helped me find what I needed and wanted at a price I was looking for. I love my car and was extremely happy leaving the dealership and especially when I got home. More
by aleja5453
Employees Worked With
Kelvin Lopez
December 08, 2017
Above and beyond service My VIP professional, Jordan Grabowski, took me on at least five test drives. Any questions I had were answered honestly, although my concerns about t My VIP professional, Jordan Grabowski, took me on at least five test drives. Any questions I had were answered honestly, although my concerns about the car were not always positive. My meetings with Jordan, Adam Karlski and Carlos Garces were friendly and informative. There are many competitive brands in the marketplace and I researched most of them. But the reason I continue to buy or lease Hyundais is because of the great service I receive whenever I stop by. More
by otherstuff9
Employees Worked With
Jordan Grabowski, Carlos Garces, Adam Karlski
December 08, 2017
Sales Our sales Man frankie did a great job we were pleased with everything the Friendliness and on how he helped us understand the vehicle and all the grea Our sales Man frankie did a great job we were pleased with everything the Friendliness and on how he helped us understand the vehicle and all the great healthy provided y’all are lucky to have a great employee More
by firefighter8795
Employees Worked With
Frankie
