Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,267 reviews
November 09, 2017
Best purchase ever! Miguel was outstanding in our deal of my new sonata could not have done it without him! Very knowledgeable of vehicles and trims offered could not hav Miguel was outstanding in our deal of my new sonata could not have done it without him! Very knowledgeable of vehicles and trims offered could not have had a better sales man! Thanks again! More
by daviles724
Verified CustomerEmployees Worked With
November 08, 2017
Great I had a great experience in universal hyundai. I feel excited with my purchase and I woul like to suggest to someone else this dealer I had a great experience in universal hyundai. I feel excited with my purchase and I woul like to suggest to someone else this dealer More
by camille.soto
Employees Worked With
Nick gómez
November 08, 2017
Elantra 2018 super nice car I am so happy with my car is very easy to dry and comfortable with a lot of features. Thank you to Frankie and Felix for all. I am so happy with my car is very easy to dry and comfortable with a lot of features. Thank you to Frankie and Felix for all. More
by cmendoza7139
Employees Worked With
Frankie Martinez, Felix Matos
November 08, 2017
Great salesman I would like to say that Carlos Roman is a great salesman. He assisted me in purchasing my 2010 Hyundai Accent Sedan and my new toy the 2017 Hyundai I would like to say that Carlos Roman is a great salesman. He assisted me in purchasing my 2010 Hyundai Accent Sedan and my new toy the 2017 Hyundai Accent Hatchback. Upon entering your showroom he saw me and he remembered my name which shows much character on his part and if he ever left your place of employment and went to someone else I would follow him there, and this is no reflection on your other salesmen in your showroom it's just that he is honest, trustworthy and sincere in performing his duties. He is a fine example at what a joy it is in buying a vehicle. So on behalf of myself and my family Thank you Sincerely Salome Morales Jr. More
by salomem
Employees Worked With
Carlos Roman
November 06, 2017
Sales When become to sales, knowledge of product, and customer service by far Universal Hyundai is the best in the area. Excellent service department with c When become to sales, knowledge of product, and customer service by far Universal Hyundai is the best in the area. Excellent service department with competent technitians More
by amorosomora
Employees Worked With
Steven Rivera
November 06, 2017
Hyundai dealer Great experience, will recommend to others looking to purchase cars in the future. Friendly staff, very helpful and overall enjoyable time buying my f Great experience, will recommend to others looking to purchase cars in the future. Friendly staff, very helpful and overall enjoyable time buying my first car More
by purduetime
Employees Worked With
November 06, 2017
Satisfaction This dealership always makes sure you leave satisfied with a smile on your face. Customer service is excellent. The friendliness is awesome can't com This dealership always makes sure you leave satisfied with a smile on your face. Customer service is excellent. The friendliness is awesome can't complain. More
by Cheredia32
Employees Worked With
Anthony Lenard, Gilbert Gregory
November 04, 2017
Excellent From beginning to the end, the Great customer service was great. We always feel welcome when dealing with Darrin. We will definitely be back in the fu From beginning to the end, the Great customer service was great. We always feel welcome when dealing with Darrin. We will definitely be back in the future for an upgrade. More
by jeffluisi90
Employees Worked With
November 02, 2017
Great experience, very knowledgeable salesman I left with a brand new car, completely satisfied, for only slightly more than I expected since I didn't get as I thought I would for my trade in, but I left with a brand new car, completely satisfied, for only slightly more than I expected since I didn't get as I thought I would for my trade in, but overall a good experience. More
by jeffjerez
Employees Worked With
Luis Narvaez
November 02, 2017
Fourth time buying an Elantra from this dealership I always go to Universal Hyundai for my vehicle purchases. Having decided that I wanted one with all the features available, this was my fourth time b I always go to Universal Hyundai for my vehicle purchases. Having decided that I wanted one with all the features available, this was my fourth time buying from Universal Hyundai. James was very communicative and graciously worked around my busy schedule. More
by vmirandi
Employees Worked With
James Stelling
