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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
October 26, 2017
Excellent! My overall experience was great! Eric did a great job and made sure everything met my needs. He was very caring and helpful. He set up my car and let My overall experience was great! Eric did a great job and made sure everything met my needs. He was very caring and helpful. He set up my car and let me know everything about it so I had no trouble. My car was beautiful, clean and had a full tank of gas. The staff was very friendly! Excellent experience More
by alexandreanicole4
Verified CustomerEmployees Worked With
October 26, 2017
Thanks you James Stelling! I want to recognize the positive experience with the salesman James Stelling is a young person, with a desire to help the customer to make the right d I want to recognize the positive experience with the salesman James Stelling is a young person, with a desire to help the customer to make the right decisions, contrary to other vendors who impose their criteria, this was very professional. Better salesman than Mr. James Stelling, more than calling him a salesman, I call him the friend who patiently helped me to achieve my new dream. To you James Stelling if this comes to you, I thank you for your time and above all your friendship, you are an example of following for many. To your manager who also we share in the process of acquiring the new vehicle, Thank you for your collaboration and I congratulate you for having employees of the quality of James Stelling. More
by franz0
Employees Worked With
James Stelling
October 25, 2017
Great experience! I am extremely happy with my purchase and how I was treated. You have a customer for life! The dealership worked with me when no one else would. They I am extremely happy with my purchase and how I was treated. You have a customer for life! The dealership worked with me when no one else would. They are friendly and I have nothing but good things to say. More
by LAURA.HARLESS
October 22, 2017
Great Job!! This is our 3rd car bought at Universal Hyundai. I had a great experience buying a new car with them. Excellent service! I really recommend this deale This is our 3rd car bought at Universal Hyundai. I had a great experience buying a new car with them. Excellent service! I really recommend this dealer! More
by mariadelcarmen73
October 22, 2017
All-Around Good Experience Thor was great. The vehicle is great. My only issue was the price increase after being quoted one price and then having it go up. Thor was great. The vehicle is great. My only issue was the price increase after being quoted one price and then having it go up. More
by elliotphillips23
Employees Worked With
Thor Thorrisson
October 20, 2017
Maria E. Torres Ph.D I'm very please and happy with my new card. I will recommended the Company, the seller Alexandra and the card to any body interest to buy a card. I'm very please and happy with my new card. I will recommended the Company, the seller Alexandra and the card to any body interest to buy a card. More
by mtorres217
October 20, 2017
Great experience with James S at Universal Hyundai! We visited Universal Hyundai to trade-in and purchase a new vehicle and had a great experience with salesman James Stelling. He was very personable a We visited Universal Hyundai to trade-in and purchase a new vehicle and had a great experience with salesman James Stelling. He was very personable and also knowledgeable, but was not pushy whatsoever. Would highly recommend James. Amine was helpful when we were financing the car. Overall it was an enjoyable day! More
by Sue M
Employees Worked With
Amine Saaidi, James Stelling
October 19, 2017
Awesome service Love my new car. James went above & beyond. He even drove to our house to pick up our titles for old car we traded as we forgot that at home. 😁 Love my new car. James went above & beyond. He even drove to our house to pick up our titles for old car we traded as we forgot that at home. 😁 More
by stealth9281
Employees Worked With
James Stelling
October 18, 2017
2 thumbs up the whole experience was painless and fast the salesman understood my needs and was able to help me get my new car at a reasonable price the whole experience was painless and fast the salesman understood my needs and was able to help me get my new car at a reasonable price More
by lesliesoto89
Employees Worked With
October 18, 2017
Amazing Great service. Took the time to know me and meet my needs of a car. Great customer service and didn’t try to take advantage of me Great service. Took the time to know me and meet my needs of a car. Great customer service and didn’t try to take advantage of me More
by alopez01
