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Universal Hyundai

Orlando, FL

4.5
4,267 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,267 reviews

October 04, 2017

All ways making deals work I have bought 4 cars from them and 3 in the past 3 years and they have always been able to get me in a car with a fair deal. They never disappoint tha More

by Ewee73617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stelling
Oct 10, 2017 -

Universal Hyundai responded

Its always great hearing from our previous and new customers. It gives us great pleasure to make sure our customers obtain the best service at all times. Thank you for taking the time to rate us and commenting, Kudos!!

October 03, 2017

Overall haooy Overall I was happy with the experience. I wish as a whole the dealerships were more willing to discuss via phone email as I was out of town and on a More

by bobbiannh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Stumpf
Oct 10, 2017 -

Universal Hyundai responded

Thank you!

October 02, 2017

excelant Everything was great I was happy with the service wish the price was lower I will recomend to friends Thor is good at his craft More

by kiss4626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idon't remember other person name he was great also, Thor Thorrisson
Oct 10, 2017 -

Universal Hyundai responded

Thank you for the kind words!

October 02, 2017

Great service RAUL was very courteous and helpful when it came to finding me a new car. He took his time to work with me in all that I was looking for. I definitely More

by Sandyfernandez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2017 -

Universal Hyundai responded

Thank you for the kind review. Yes, Raul is great and will pas it on.

October 01, 2017

Great experience. We had an excellent experience and our sales person Anthony although new in his role was top notch. We purchased a used vehicle for our new first tim More

by Melyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony L.
October 01, 2017

Experience in new Hyundai was in general average, time in the process long due to getting final price based on market.. In general , experience was average, attention was good, and friendly, but again spend more time that I expected, taking in consideration that I trav More

by ruiz1444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Enrique Zegarra
Oct 10, 2017 -

Universal Hyundai responded

Thank you!

October 01, 2017

Excellent service, I came 5 minutes after closing, and everyone was still very nice in helping me get what I wanted. I got the vehicle I was looking for and fe More

by rachell7388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Enrique Zegarra
Oct 10, 2017 -

Universal Hyundai responded

Thank you for sharing!! Congratulations and Welcome to the Hyundai Family!!

September 29, 2017

Dealership upgrade The dealership is Hundai dealership. It should have separate upgraded waiting area for Genesis luxury car customers similar to other luxury car dealer More

by vijay9598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cruz
September 28, 2017

Excellent Experience all around I would rate this purchase experience as my best ever. It was smooth from the moment we walked in the door! Much appreciation to Thor, Jose & Saaid! More

by cschnelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amine Saaidi, Thor Thorrisson
Oct 10, 2017 -

Universal Hyundai responded

Thank you for sharing this kind review, Kudos!!

September 28, 2017

Great Customer Service All my questions were answered, the employee who worked with me through my journey took the time to make sure I recieved exaclty what I wanted. More

by rosadolugo4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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