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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
October 04, 2017
All ways making deals work I have bought 4 cars from them and 3 in the past 3 years and they have always been able to get me in a car with a fair deal. They never disappoint tha I have bought 4 cars from them and 3 in the past 3 years and they have always been able to get me in a car with a fair deal. They never disappoint thank you again Universal Hyundai. And a big thanks to Jose and James for making this last deal workout great. More
by Ewee73617
October 03, 2017
Overall haooy Overall I was happy with the experience. I wish as a whole the dealerships were more willing to discuss via phone email as I was out of town and on a Overall I was happy with the experience. I wish as a whole the dealerships were more willing to discuss via phone email as I was out of town and on a time crunch, but I was still able to purchase my car by my deadline. Robert got me pricing on multiple vehicles and regularly followed up while I was in state. More
by bobbiannh
Verified CustomerEmployees Worked With
Robert Stumpf
October 02, 2017
excelant Everything was great I was happy with the service wish the price was lower I will recomend to friends Thor is good at his craft Everything was great I was happy with the service wish the price was lower I will recomend to friends Thor is good at his craft More
by kiss4626
Employees Worked With
Idon't remember other person name he was great also, Thor Thorrisson
October 02, 2017
Great service RAUL was very courteous and helpful when it came to finding me a new car. He took his time to work with me in all that I was looking for. I definitely RAUL was very courteous and helpful when it came to finding me a new car. He took his time to work with me in all that I was looking for. I definitely recommend this dealership to anyone! More
by Sandyfernandez1
Employees Worked With
October 01, 2017
Great experience. We had an excellent experience and our sales person Anthony although new in his role was top notch. We purchased a used vehicle for our new first tim We had an excellent experience and our sales person Anthony although new in his role was top notch. We purchased a used vehicle for our new first time driver. Great price, professional service. Thank you!! More
by Melyssa
Employees Worked With
Anthony L.
October 01, 2017
Experience in new Hyundai was in general average, time in the process long due to getting final price based on market.. In general , experience was average, attention was good, and friendly, but again spend more time that I expected, taking in consideration that I trav In general , experience was average, attention was good, and friendly, but again spend more time that I expected, taking in consideration that I travel from other city. More
by ruiz1444
October 01, 2017
Excellent service, I came 5 minutes after closing, and everyone was still very nice in helping me get what I wanted. I got the vehicle I was looking for and fe service, I came 5 minutes after closing, and everyone was still very nice in helping me get what I wanted. I got the vehicle I was looking for and felt very satisfied with the fast process. More
by rachell7388
September 29, 2017
Dealership upgrade The dealership is Hundai dealership. It should have separate upgraded waiting area for Genesis luxury car customers similar to other luxury car dealer The dealership is Hundai dealership. It should have separate upgraded waiting area for Genesis luxury car customers similar to other luxury car dealerships. All the features of the car should be explained in detail by the sales person. More
by vijay9598
Employees Worked With
Jonathan Cruz
September 28, 2017
Excellent Experience all around I would rate this purchase experience as my best ever. It was smooth from the moment we walked in the door! Much appreciation to Thor, Jose & Saaid! I would rate this purchase experience as my best ever. It was smooth from the moment we walked in the door! Much appreciation to Thor, Jose & Saaid! More
by cschnelle
September 28, 2017
Great Customer Service All my questions were answered, the employee who worked with me through my journey took the time to make sure I recieved exaclty what I wanted. All my questions were answered, the employee who worked with me through my journey took the time to make sure I recieved exaclty what I wanted. More
by rosadolugo4ever
Employees Worked With
