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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
August 26, 2017
Great service Good sales person. I was very happy with the service. Would definitely recommend this Deler to another person. Carlos- treated me very good . He Good sales person. I was very happy with the service. Would definitely recommend this Deler to another person. Carlos- treated me very good . He is there a reason that I came back to the dealer to buy the car . More
by octaviopat
Verified CustomerEmployees Worked With
August 26, 2017
Driver For me was a bad deal my score is 8.61 and they charge me 2.99% also I told only 72 payment and they put 78. I think w that scored interest was high. For me was a bad deal my score is 8.61 and they charge me 2.99% also I told only 72 payment and they put 78. I think w that scored interest was high. More
by a161149
Employees Worked With
None
August 26, 2017
Great job Frankie was very understanding of my needs and expectations. He seemed truly concerned with getting me the car that was right for me. I love my new c Frankie was very understanding of my needs and expectations. He seemed truly concerned with getting me the car that was right for me. I love my new car. More
by larryquintel
Employees Worked With
Frankie Martinez
August 26, 2017
Excellent customer service. Thanks to Jonathan and his staff for all the help and excellent customer service. Jonathan was very helpful and he understood my needs. He was very pa Thanks to Jonathan and his staff for all the help and excellent customer service. Jonathan was very helpful and he understood my needs. He was very patient and never hesitated to answer any question. Keep up the good work! More
by rsrm06
Employees Worked With
Jonathan Cruz
August 25, 2017
Awesome dealership Darrin was professional, personable and honest. He listened to what was important to us. We look forward working with him when our lease expires! Darrin was professional, personable and honest. He listened to what was important to us. We look forward working with him when our lease expires! We will continue to do business witj Universal Hyundai for many years to come. More
by caseytorsey87
Employees Worked With
August 25, 2017
Outstanding staff Jonathan was great. Met us on his day off during a horrendous storm. Dedicated highly professional Universal team great to work with. Made sur Jonathan was great. Met us on his day off during a horrendous storm. Dedicated highly professional Universal team great to work with. Made sure we had all of the information to make an informed decision. Highly recommend Universal and Jonathan More
by ptccheryl
Employees Worked With
Jonathan Cruz
August 25, 2017
Happy customer here ! I love everything! My car, the dealer, the service , the waiting area. I will definitely recommend my family and friends to buy here! I look forward t I love everything! My car, the dealer, the service , the waiting area. I will definitely recommend my family and friends to buy here! I look forward to making my next purchase here when the new version comes out! More
by bren32179
Employees Worked With
August 24, 2017
Great Purchasing Experience! Couldn't have asked for a better purchase experience. Adam was very knowledgeable and answered all my questions. I had a lease that was ending and was Couldn't have asked for a better purchase experience. Adam was very knowledgeable and answered all my questions. I had a lease that was ending and wasn't sure about the overall process to end that and get into a new vehicle. It was very seamless and Adam has been there to answer all my questions I've had even after the purchase. More
by blpjdp1971
Employees Worked With
Adam Revak
August 24, 2017
2018 Frankie was great all the way around. The sales manager that was going to help me on my tints not so much. Still waiting on a call. Frankie was great all the way around. The sales manager that was going to help me on my tints not so much. Still waiting on a call. More
by jrdhill519
Employees Worked With
Frankie
August 23, 2017
Spirit of Excellence! Ask for Carlos or Ceasar you will not be disappointed. They genuinely care about the service offered to you the customer. Ceasar is very thorough and Ask for Carlos or Ceasar you will not be disappointed. They genuinely care about the service offered to you the customer. Ceasar is very thorough and thoughtful and I believe honest. I felt his priority was my overall satisfaction. More
by robenadubose
