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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
August 19, 2017
New car Everything was perfect since we came. The sales consultant Teodoro Seminario was very good in giving us recomendations and features of the vehicles we Everything was perfect since we came. The sales consultant Teodoro Seminario was very good in giving us recomendations and features of the vehicles we were looking for More
by adrianlescano
Verified CustomerEmployees Worked With
Teodoro Seminario
August 19, 2017
Salesperson My salesperson was new to the business, but he is very respectful and will be an asset to your company. He is young and hungry from what I can tell. My salesperson was new to the business, but he is very respectful and will be an asset to your company. He is young and hungry from what I can tell. More
by sbruno3
Employees Worked With
Johnathan Weidner
August 19, 2017
Excellent Service always buying from this dealer. Since my first time here in 2012, I've always considered buying my new car on Universal Hyundai. The quality of service and the appreciation as a buye Since my first time here in 2012, I've always considered buying my new car on Universal Hyundai. The quality of service and the appreciation as a buyer it feels like service is the #1 goal in this dealership. This is my third car in 5 years from this dealership, and always being treated like a VIP member. They always listen and always look for options for you as a continued buyer, and for me, that means a lot. More
by revx
Employees Worked With
August 19, 2017
Great place I have gotten two vehicles from this dealership and it has been the easiest time buying a car. Very nice folks. I will definitely be getting my next v I have gotten two vehicles from this dealership and it has been the easiest time buying a car. Very nice folks. I will definitely be getting my next vehicle at this dealership. More
by roomclearer
August 19, 2017
So many issues There are so many issues with this dealership, I don't know where to begin. They were incredibly pushy and did all they could to not let me leave. The There are so many issues with this dealership, I don't know where to begin. They were incredibly pushy and did all they could to not let me leave. They make used care salesmen look like angels. My new car was broken upon delivery but I had to wait a month for an appointment to become available to have it fixed. And they incorrectly filled out my financing paperwork, utilizing an interest rate higher than I was approved for. More
by jslev9
August 19, 2017
Sonata lease I am very please with the quality of the dealership, the employees and also the quality and comfort of the new Sonata. It rides much better then the N I am very please with the quality of the dealership, the employees and also the quality and comfort of the new Sonata. It rides much better then the Nissan Altima we turned in. Will highly recommend Universal to our friends More
by floridachuffs
Employees Worked With
Teodoro Seminario
August 18, 2017
My new car Sabi was very helpful and I glad I help me purchase the car that I wanted, he was kind and always answering any question that i had. Sabi was very helpful and I glad I help me purchase the car that I wanted, he was kind and always answering any question that i had. More
by demidemi_8
Employees Worked With
Sabi
August 18, 2017
excellente and fast i absolutely love my vehicle and greatly thank the dealership for having employees like Alexis Ramos who is extremely professional and trustworthy! t i absolutely love my vehicle and greatly thank the dealership for having employees like Alexis Ramos who is extremely professional and trustworthy! the experience was exceptional ! More
by mariangelihernandez.2
Employees Worked With
August 18, 2017
Excellent Experience Kudos! Very professional and great customer service. Will highly recommend Universal Hyundai to my friends. Very knowledgeable about all there product Kudos! Very professional and great customer service. Will highly recommend Universal Hyundai to my friends. Very knowledgeable about all there products and the work ethic was fantastic. More
by emoitt0
Employees Worked With
Carlos G. and Felix, Chris Cham
August 17, 2017
Dealer rater We are very happy with my new SUV, everything is working how we planned. we will come back to Universal Hyundai. thank you to the salesperson, (bu We are very happy with my new SUV, everything is working how we planned. we will come back to Universal Hyundai. thank you to the salesperson, (buying a new car sometimes is reallay painful) but it wasn't this time. More
by lgmc4
Employees Worked With
Thor Thorrisson
