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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
July 08, 2017
Lurv my Veloster Eric got me the car I've been wanting for a very long time and I could not be anymore satisfied! Also the man in finance (I'm sorry I cannot remember Eric got me the car I've been wanting for a very long time and I could not be anymore satisfied! Also the man in finance (I'm sorry I cannot remember his name, it was long and complicated I think) gave me some great pointers and tips when it comes to my Veloster Turbo! Definitely really really happy with how everything turned out! More
by mm2815
Verified CustomerEmployees Worked With
July 07, 2017
Great service! Luis was very helpful and did everything possible to facilitate the transaction and satisfaction with the vehicle. Would definitely use him again. He Luis was very helpful and did everything possible to facilitate the transaction and satisfaction with the vehicle. Would definitely use him again. He worked very closely with upper management and the financial personnel to complete the process. Made sure all necessary paperwork was complete without delays. Exceptional service!!!! More
by rfuentes757
Employees Worked With
Hector, Luis Narvaez
July 07, 2017
Exellent I love my car and I'm happy with the purchase thank you Eric Rivera for all your help I will recomend Universal Hyundai to all mine friend. I love my car and I'm happy with the purchase thank you Eric Rivera for all your help I will recomend Universal Hyundai to all mine friend. More
by broomalllouis
Employees Worked With
July 06, 2017
Excellent I purchased a brand new Hyundai Elantra with the help of Robert Stumpf. He made the car buying experience very smooth. He was extremely friendly and t I purchased a brand new Hyundai Elantra with the help of Robert Stumpf. He made the car buying experience very smooth. He was extremely friendly and took time to show me all of the car's features, as well as spoke to me in a straightforward manner in regards to financing the car. More
by joanellyramirez15
Employees Worked With
Robert Stumpf
July 06, 2017
Wonderful experience at Universal Hyundai Orlando We had a wonderful experience leasing a Hyundai Sonata at Universal Hyundai Orlando. The service was excellent in all aspects. The personnel was e We had a wonderful experience leasing a Hyundai Sonata at Universal Hyundai Orlando. The service was excellent in all aspects. The personnel was extremely helpful , attentive , courteous, friendly and professional. The vehicle was delivered impeccably and timely. Definitely a place with good vibes. More
by dansuazo
July 06, 2017
Great service I Recieved excellent customer service care. Everyone was interested in helping us meet our need. Very pleased with this dealership. Would definitely r I Recieved excellent customer service care. Everyone was interested in helping us meet our need. Very pleased with this dealership. Would definitely recommend to anyone. More
by jolenes27
Employees Worked With
Johnathan Weidner
July 06, 2017
Excellent service This is our second time buying from Universal Hyundai and Ron Thomas. The team is friendly, helpful, and Ron really listens to what we're looking for. This is our second time buying from Universal Hyundai and Ron Thomas. The team is friendly, helpful, and Ron really listens to what we're looking for. We couldn't be happier. More
by tim51
Employees Worked With
Ron Thomas
July 06, 2017
Outstanding Experience!! Jinny was very caring and listened to my needs. She took very good care of me and my family during the whole purchasing experienc good care of me and Jinny was very caring and listened to my needs. She took very good care of me and my family during the whole purchasing experienc good care of me and my family during the whole buying experience. Everyone at Universal Hyundai was outstanding!! More
by k.holliman
Employees Worked With
Jinny Min
July 06, 2017
Review Great service! Honest, up front and took the time to find the right car! I would recommend this dealership to anyone who is looking to buy a car. Great service! Honest, up front and took the time to find the right car! I would recommend this dealership to anyone who is looking to buy a car. More
by mariachabrier75
Employees Worked With
James Stelling
July 06, 2017
Good servive Very good salesman . Very patient and he knew what he was doing. Got the color car that I wanted and at a fair price with exactly the monthly payment Very good salesman . Very patient and he knew what he was doing. Got the color car that I wanted and at a fair price with exactly the monthly payment that I went there for. More
by dallen5224
Employees Worked With
