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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
June 27, 2017
New Car Purchase Everyone was very professional and courteous. Definitely recommend this dealership I do not remember who did our financing to select as an employee we Everyone was very professional and courteous. Definitely recommend this dealership I do not remember who did our financing to select as an employee we worked with but he was very informative and professional as was Miguel More
by dhoward30
Verified CustomerEmployees Worked With
June 27, 2017
Great Experience, Would Recommend I just traded out my car, and thank God I did with Universal Hyundai. I met Teodoro who works at a Universal Hyundai and as we were test driving a min I just traded out my car, and thank God I did with Universal Hyundai. I met Teodoro who works at a Universal Hyundai and as we were test driving a mini van, he was able to make me feel comfortable about the deal and with the car, making sure I had no worries. Definitely would recommend, and I suggest asking for him if you're there! More
by Rechevarria99
Employees Worked With
Teodoro Seminario
June 27, 2017
satisfied customer Our sales consultant Alex Ramos was very helpful and patient. He was able to answer all of our many questions. The finance consultant Chris Keller was Our sales consultant Alex Ramos was very helpful and patient. He was able to answer all of our many questions. The finance consultant Chris Keller was equally helpful and very thorough in explaining all the paperwork and warranties available. Kudoes to them and Univeral Hyundai. We love our new car. More
by Ldriddle
June 27, 2017
Great people and great service Very professional service and helpful staff, found the car I liked and Thor was great in sales to help me out. Highly recommend the dealership and gre Very professional service and helpful staff, found the car I liked and Thor was great in sales to help me out. Highly recommend the dealership and great selections More
by vharris
Employees Worked With
Thor Thorrisson
June 26, 2017
Service A little slow to get out but it might have to do with the constant influx of people. We love the car just wish the process wasn't so long. A little slow to get out but it might have to do with the constant influx of people. We love the car just wish the process wasn't so long. More
by raulpenagos117
June 26, 2017
Very happy Thank you Daniel Santos for all the help, Kindness and patients. We are very happy with our new car and we will for sure recommended you to our frien Thank you Daniel Santos for all the help, Kindness and patients. We are very happy with our new car and we will for sure recommended you to our friends. Thanks again ! More
by lpsrodrigues
Employees Worked With
Daniel Santos
June 24, 2017
Outstanding Dealership My experience with Universal Hyundai was beyond satisfactory! It was an easy, efficient experience that I would recommend to anyone. I am nothing but My experience with Universal Hyundai was beyond satisfactory! It was an easy, efficient experience that I would recommend to anyone. I am nothing but pleased with my experience at Universal Hyundai. More
by lucy.larosa
Employees Worked With
Adam Revak
June 24, 2017
Excellent service I leased my first car from Carlos villamil and was satisfied with the whole experience.I came back to trade and had a great experience with Daniel Sa I leased my first car from Carlos villamil and was satisfied with the whole experience.I came back to trade and had a great experience with Daniel Santos and will be back in three years .. hopefully Daniel will be there Lol ... thank you . More
by jimmysohanlal13
Employees Worked With
Daniel Santos
June 23, 2017
Best car purchasing experience ever! My experience at Universal could not have been better!! The staff was patient and understanding of our particular needs and expectations. The salesper My experience at Universal could not have been better!! The staff was patient and understanding of our particular needs and expectations. The salesperson "Steven" was not a robot as salesman usually are! He made the me and my wife feel comfortable and not rushed!! He took his time going through the inventory. Altogether an excellent experience!! More
by mikes87gnx
Employees Worked With
Hector, Steven Rivera
June 23, 2017
Great Experience I was very conflicted about my choice of option packages, interior/exterior colors, etc. Carlos was extremely patient, understanding and knowledgeable I was very conflicted about my choice of option packages, interior/exterior colors, etc. Carlos was extremely patient, understanding and knowledgeable. It took some time, but I feel like I ended up with the perfect vehicle. More
by justdavidw
Employees Worked With
Carlos DeJesus
