Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,247 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,247 reviews
May 12, 2017
Client oriented Manny was very attentive, helpful, and friendly during the whole process. From the test drive to buying to days after the purchase, he made sure every Manny was very attentive, helpful, and friendly during the whole process. From the test drive to buying to days after the purchase, he made sure everything was good and provided assistance when needed. More
by Buyer17
Employees Worked With
Manny Flores
May 11, 2017
2017 Elantra I traded in a 2015 Elantra for a 2017 Elantra. Had a great experience, and received a good deal on the vehicle. The salesman Luis ensured that all of I traded in a 2015 Elantra for a 2017 Elantra. Had a great experience, and received a good deal on the vehicle. The salesman Luis ensured that all of my needs were met, and followed up with me to make sure that I was satisfied with my purchase. Would definitely recommend this dealership to others. More
by acarter
Verified CustomerEmployees Worked With
Luis Narvaez
May 11, 2017
Great Service Steven is awesome, I was very comfortable working with him, he listened to me and understood my needs and was able to help me get the perfect car for Steven is awesome, I was very comfortable working with him, he listened to me and understood my needs and was able to help me get the perfect car for me. Will be sending my father soon to purchase a car and will also recommend my friends to see him. More
by diandram8
Employees Worked With
Steven Rivera
May 11, 2017
Excellent Experience Excellent experience and I will definitely comeback to this dealership. I like the fact that your staff greets the customer as soon as we walk thru t Excellent experience and I will definitely comeback to this dealership. I like the fact that your staff greets the customer as soon as we walk thru the door and the sales agent does not push the client into buying, but instead has the patience of allowing the client to make their own decision. Thumbs Up! More
by wendyborrego0999
Employees Worked With
Hector Riquel
May 11, 2017
No brainer Universal Hyundai made my decision to move forward with an Elantra a no brainer. My salesperson Christopher Cham did a great job helping me select th Universal Hyundai made my decision to move forward with an Elantra a no brainer. My salesperson Christopher Cham did a great job helping me select the best car to fit my needs. He took the time needed to make car buying a great experience. More
by WRX2020
Employees Worked With
Christopher Cham
May 10, 2017
Tucson Bought a 2017 Hyundai Tucson, very happy with my purchase Luis Harvard helped me a lot and I am coming back with my husband to buy another vehicle. I Bought a 2017 Hyundai Tucson, very happy with my purchase Luis Harvard helped me a lot and I am coming back with my husband to buy another vehicle. I strongly recommend them to anybody More
by sammyhp08
Employees Worked With
Luis Narvaez
May 10, 2017
Great customer service Excellent customer service very attentive with my needs the company is well represented by the employee. I will let definelly will purchase another v Excellent customer service very attentive with my needs the company is well represented by the employee. I will let definelly will purchase another vehicle at this dealer . Very satisfy with my purchase More
by edleiva72
Employees Worked With
Luis Narvaez
May 09, 2017
First Time Car Buyer Ramces Rivera assisted me in finding my perfect first car! He made the process very easy and painless and I walked out happier than ever. I love my ca Ramces Rivera assisted me in finding my perfect first car! He made the process very easy and painless and I walked out happier than ever. I love my car and it was one of the best decisions I've ever made! More
by vdiaz0928
Employees Worked With
May 05, 2017
Good deal Excellent service my experience the time I visited the dealer was nice definitely recommend this dealer. The seller had the patience and we ajusted th Excellent service my experience the time I visited the dealer was nice definitely recommend this dealer. The seller had the patience and we ajusted the car that fit according to our needs. More
by nimaxa01
Employees Worked With
Eric Rivera
May 05, 2017
Zegarra Very friendly people and profesional device and managers , fast and get me the car that I need and want , I will recommend Enrique and universal to an Very friendly people and profesional device and managers , fast and get me the car that I need and want , I will recommend Enrique and universal to any o e More
by pcha2370
Employees Worked With
Enrique Zegarra
