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Universal Hyundai
Orlando, FL
4,246 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,246 reviews
April 27, 2017
Car Buying Experience I already knew what I wanted and they were very helpful and accommodating. Frankie delivered the car to my home and has called to follow up to see if I already knew what I wanted and they were very helpful and accommodating. Frankie delivered the car to my home and has called to follow up to see if everything was ok. More
by solin0
Verified Customer
April 27, 2017
Great service and a clean place. Staff is very professional, respectful and helpful. The Staff helps you decide and they do a great job. Thanks for the hel service and a clean place. Staff is very professional, respectful and helpful. The Staff helps you decide and they do a great job. Thanks for the help and the information I needed while I was deciding the new car I was purchasing. Thanks again. I Love my Elantra Hyundai 2017. More
by nsantana0
Employees Worked With
Another gentlemen, but unfortunately I can't remember his name., Adam Revak
April 27, 2017
best dealership in town great experience with Alexandra and Carlos Garces. very helpful and professional with the process. will definitely buy another car from Universal Hyun great experience with Alexandra and Carlos Garces. very helpful and professional with the process. will definitely buy another car from Universal Hyundai. I love my new Elantra is the perfect addition to my family. More
by mariangely94
April 27, 2017
Perfection Excellent experience. Mr Thomas took very good care of me. Best purchase of my life. The car blows all expectations away. Definitely recommend to anyo Excellent experience. Mr Thomas took very good care of me. Best purchase of my life. The car blows all expectations away. Definitely recommend to anyone. Best bang for your buck. More
by hardbody407
Employees Worked With
Ron Thomas
April 27, 2017
Good one Everything was good from the start to the end , I was in and out in the right amount of time. This was my 3 deal in this dealer and I will recommend m Everything was good from the start to the end , I was in and out in the right amount of time. This was my 3 deal in this dealer and I will recommend my friends More
by julio.anmtg
April 27, 2017
Good in service the service was very good we were cared for very well and your jose sales representative we explain all the benefits of the car and helped us with our the service was very good we were cared for very well and your jose sales representative we explain all the benefits of the car and helped us with our credit. More
by lptrtito424
Employees Worked With
Jose Quezada
April 27, 2017
Great Experience I will recommend to buy at Universal Hyundai, great experience, great customer service. From the greater to the finance manager. 2nd car that I buy fr I will recommend to buy at Universal Hyundai, great experience, great customer service. From the greater to the finance manager. 2nd car that I buy from Ramces Rivera. Great salesman, very patience with all my questions and needs! More
by shelleyvalenzuela
Employees Worked With
April 25, 2017
Hyundai Happiness Needed a specific car in my price range. Got two great options and chose Accent. Miguel was super friendly and not overbearing. Great experience for m Needed a specific car in my price range. Got two great options and chose Accent. Miguel was super friendly and not overbearing. Great experience for me. More
by Accent2017
Employees Worked With
April 25, 2017
I LOVE MY SONATA SPORT 2.5 TURBO MY LAST 5 CARS WERE HYUNDAI'S I think they are great especialy how east it was to learn the navigational system and the radio system MY LAST 5 CARS WERE HYUNDAI'S I think they are great especialy how east it was to learn the navigational system and the radio system More
by misterd3204
April 24, 2017
Great service I have had to deal with repercussions of a divorce and did not want to walk into a car dealership. But once I met Luis M. and his sales manager, Jose, I have had to deal with repercussions of a divorce and did not want to walk into a car dealership. But once I met Luis M. and his sales manager, Jose, I felt much better. I came in with a budget that had no wiggle room. They listened and worked with me to keep me in my budget and I left with a car that my daughter loved. I will be a return customer. This was a super buying experience, I never felt pressured to do/pay more than I was able to. More
by ElectricBlue2017
Employees Worked With
Luis Martinez
