54 Reviews
Write a Review54 Reviews of Andres Garces
July 23, 2023
Universal Nissan is a thorough establishment when it comes to vehicle repairs. Sales is different. comes to vehicle repairs. Sales is different. More
Other Employees Tagged: Rhoda Allen, Gilbert Gregory, Carlos Mejia, Giovanni Perez
July 05, 2023
Nothing to say. Bought new Tucson, to replace 2016 Limited Sonata. Spent thousands of dollars at service center over the years, no problem. Asked for free cooler Bought new Tucson, to replace 2016 Limited Sonata. Spent thousands of dollars at service center over the years, no problem. Asked for free cooler during promotion for July 4th. Bought Tucson June 26th. Told I got enough discounts on new vehicle. So, no cooler, and very upset customer who will have to think twice about coming back to Universal. (Plus, our children have bought 5 Nissans at Universal over the years they have lived here. That's it. Thanks for your time, and have a good day. Lou Russo More
Other Employees Tagged: Cesar Alegre, Gilbert Gregory
June 25, 2023
Excelente. Amables, atentos, agradables, ayudan a sus clientes, se esmeran en brindar un excelente servicio, luchan por conseguir lo que el cliente quiere Amables, atentos, agradables, ayudan a sus clientes, se esmeran en brindar un excelente servicio, luchan por conseguir lo que el cliente quiere More
Other Employees Tagged: Jose Cepeda , Matt Sanchez, Carlos Garcés it’s the best congratulations
June 09, 2023
Marco our salesman was great but their Service after the sale is horrible along with the service department. My check engine light came on with only 4800 miles on my vehicle, I haven’t even gotten my first sale is horrible along with the service department. My check engine light came on with only 4800 miles on my vehicle, I haven’t even gotten my first oil change, and had to replace the thermostat. On top of that they couldn’t get me in to get it looked at for 3 weeks! I was supposed to drive my brand new $37,000.00 vehicle 3 weeks with the check engine light on? Marco arranged with the Service department to get it in the next week and when I took the day off of work to drop my car off at 8:00 AM they had no clue I was coming in. I left the car like they told me to and a service person named Juan was rude when he called me at 5:00PM that to let me know my car would not be fixed or looked at until the next day. He practically hung up on me when I expressed my dissatisfaction and did not even care. If I didn’t have the complimentary oil change and tire rotation I would not step foot in the dealership let alone get my vehicle serviced there or recommend anyone I know to purchase a vehicle at Universal. More
Other Employees Tagged: Alexis Ramos , Marco
May 20, 2023
The entire team is absolutely amazing! ! I have been getting cars here for 10 years and I don’t plan on ever switching. ! I have been getting cars here for 10 years and I don’t plan on ever switching. More
Other Employees Tagged: Jacob McNeely, Frankie Martinez, Hector Riquel, Rhoda Allen, Gilbert Gregory, Brian Cortes
March 29, 2023
I am very pleased and happy will all the service received at Universal Hyundai, Orlando Florida. Service is a little busy during maintenance appointments and needs different methods to achieve clients needs. at Universal Hyundai, Orlando Florida. Service is a little busy during maintenance appointments and needs different methods to achieve clients needs. However, being a a Hyundai client that buys new cars has been a great experience as it was with Carlos Morales who helped me a lot with his professionalism and customer care. More
Other Employees Tagged: Frankie Martinez , Carlos Morales 10 stars
December 31, 2022
Great dealership. They have great customer service and friendly employees. I would recommend to others. They have great customer service and friendly employees. I would recommend to others. More
Other Employees Tagged: Hector Riquel , Carolina
November 05, 2022
This is my 4 th car with Hyundai every one is so awesome Baby Jacob and Cesar they were awesome Baby Jacob and Cesar they were awesome More
Other Employees Tagged: Cesar Alegre, Simo Bassi
July 20, 2022
Well they fix the recall i guess but it still show of in my car are app of myhyundai so I don't know what going on. my car are app of myhyundai so I don't know what going on. More
Other Employees Tagged: Jose Cepeda, Frankie Martinez, Gilbert Gregory , Anthony sales person 5 stars
July 15, 2022
Desde que llegué a este país en este concesionario me han tratado como familia muchas gracias a todo el equipo de venta y a Carlos Roman tratado como familia muchas gracias a todo el equipo de venta y a Carlos Roman More
Other Employees Tagged: Jose Cepeda, Carlos Roman, Simo Bassi, Carlos Mejia