Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees
"The best experience "
I stopped by Universal Hyundai to look around for a vehicle and was greeted by Juan Chaves. He may me feel comfortable from the start, he treated me with respect and had the patience to show me several vehicles explaining the advantages and disadvantages each one had. I finally bought an Elantra and so far love my car.
Thank you for the great review! Don't hesitate to call us if you need anything!
January 12, 2018
We were not completely convinced about renewing our lease when we went to see the new models. Even after looking at the new model we were still in doubt. It was the salesperson that really did the difference. Good explanation of the car features with a super nice treatment convinced us to renew. We know things about the unit that we turned in that we never knew the car had. Can’t complain about service though! Rhoda was always great at the service end.
With the new car I don’t know if I will see Rhoda unless she is the one picking up the unit for maintenance services.
Thanks Darrin Diaz, you are great.
Adam made the process very easy right from the start. He cared about my family's needs and was patient with us as we looked at all the options. He went the extra step to help deliver our car to us and get everything set up. I would recommend Universal Hyundai! We got exactly what we wanted at the price we asked for. They also followed up with us a few days later and answered any additional questions we had.
Nothing makes us happier than knowing you had a great experience here with us and that Adam made the process hassle free for you and the family, I will pass it on to him! Once again thank you for the recommendation and sharing your review!