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Universal Hyundai
Orlando, FL
4,246 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,246 reviews
March 18, 2017
The ideal dealership The best experience I have had at a dealership. Just awesome! I couldn't have asked for a better group of individuals to work with. Thanks for all you The best experience I have had at a dealership. Just awesome! I couldn't have asked for a better group of individuals to work with. Thanks for all you do. More
by mr.godwin15
Verified CustomerEmployees Worked With
Adam Revak
March 17, 2017
Review Thank you for your help Jose Quezada! I love my new car! I super happy for making this posible for me! I will definitely recommend this dealer for my Thank you for your help Jose Quezada! I love my new car! I super happy for making this posible for me! I will definitely recommend this dealer for my friends and family. More
by jayrarivera
Employees Worked With
Jose Quezada
March 17, 2017
Genesis lease Excellent experience superior opportunities very professional salesman was very knowledgeable and open to answer questions. Financial personnel was ve Excellent experience superior opportunities very professional salesman was very knowledgeable and open to answer questions. Financial personnel was very attentive and easy to work with More
by jrivera57
Employees Worked With
March 17, 2017
Amazing! Everything went perfect, i got what i wanted and didn't take long at all. i definitely recommend Jorge and Carlos :) Appreciate all the help received Everything went perfect, i got what i wanted and didn't take long at all. i definitely recommend Jorge and Carlos :) Appreciate all the help received from your staff. Thank you. More
by sguarina
March 16, 2017
Hyundai First time leasing or financing a vehicle. Experience was ok. Not excellent. I do the love the vehicle but just wished for more out of Universal Hy First time leasing or financing a vehicle. Experience was ok. Not excellent. I do the love the vehicle but just wished for more out of Universal Hyundai, especially when referred to them. More
by dfporras1206
March 16, 2017
First Hyundai My wife needed a new SUV and she really liked the Santa Fe Sport we had seen a few months earlier at the international auto show in Orlando. The peopl My wife needed a new SUV and she really liked the Santa Fe Sport we had seen a few months earlier at the international auto show in Orlando. The people at Universal Hyundai showed us quite a few versions of the Santa fe and we both felt that the SPort version really fit our needs. She took it for a test drive and really liked the way it performed. Mustapha was able to answer any questions we had about the car. we are very happy with this vehicle and the people at Universal. More
by jdamico202
Employees Worked With
March 16, 2017
Excellent Dealership. Great sales, great service, great great experience every time. A very clean facility, beautiful showrooms, clean workshops, comfortable customer waiti Great sales, great service, great great experience every time. A very clean facility, beautiful showrooms, clean workshops, comfortable customer waiting areas and even a reasonable restaurant at reasonable prices. Good customer rewards incentive programs. More
by mdonegan1
March 15, 2017
My 2017 Elantra Thank you for helping get a lovely car , i love everything and everyone at the dealer was very helpful, polite and caring . Great costumer service fro Thank you for helping get a lovely car , i love everything and everyone at the dealer was very helpful, polite and caring . Great costumer service from the sales representative and managers ! More
by Kyara123
Employees Worked With
Christopher Diaz
March 15, 2017
Good experience, would definitely buy another Hyundai. Mustapha was a pleasure to work with, very helpful and knowledgeable and patient. Will have my oil experience, would definitely buy another Hyundai. Mustapha was a pleasure to work with, very helpful and knowledgeable and patient. Will have my oil changed and service performed at the dealership. More
by singhc4421
Employees Worked With
March 12, 2017
Returning customer This is my second purchase from Universal Hyundai and it's because of the staff. Knowledgeable, caring, and definitely patient. Helped me find the ri This is my second purchase from Universal Hyundai and it's because of the staff. Knowledgeable, caring, and definitely patient. Helped me find the right car, the right price, and how to use all the new technology in it. Lifetime Custer right here. More
by jenny99226
Employees Worked With
Juan Colon John Booth, Felix Matos, Joe Baldasano
