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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
January 24, 2017
Excellent service I was very satisfied in my overall buying experience at Universal Hyundai from start to finish. I felt very comfortable with the salesman Adam Revak a I was very satisfied in my overall buying experience at Universal Hyundai from start to finish. I felt very comfortable with the salesman Adam Revak and ended up buying the car that fit my needs. Very pleased with the total staff there and would recommend this dealership to anyone looking to purchase a car. More
by Suzyt13
Employees Worked With
Joel Rivas, Adam Revak
January 24, 2017
Excellent service Super friendly super understanding and they will help you no matter what situation you are in. I cant think them enough. Chris diaz you rock thanks fo Super friendly super understanding and they will help you no matter what situation you are in. I cant think them enough. Chris diaz you rock thanks for everything. More
by Ashley1313
Employees Worked With
Felix Matos, Christopher Diaz
January 24, 2017
Came to get my daughter a great deal My daughter wanted to trade her care in for a better payment. Chris and Adam did everything they could to make this happen, including trying to save My daughter wanted to trade her care in for a better payment. Chris and Adam did everything they could to make this happen, including trying to save money on auto insurance. I will be back this year when my lease is up to get a Santa Fe, be ready to deal. More
by tikky45
Verified CustomerEmployees Worked With
Adam Revak, Chris Cham
January 24, 2017
Universal Hyundai over all other locations My experience was nothing but excellent! Robert, our salesman, took the time to explain everything we needed to know, as well as Guillermo. Both were My experience was nothing but excellent! Robert, our salesman, took the time to explain everything we needed to know, as well as Guillermo. Both were very kind and did not rush through anything. More
by shaina.rodriguez
January 23, 2017
Fantastic!! I absolutely love Universal Hyundai. Everybody in there is always so nice and helpful. It's a great environment and a very enjoyable experience everyt I absolutely love Universal Hyundai. Everybody in there is always so nice and helpful. It's a great environment and a very enjoyable experience everytime I go in. More
by scoggin.elizabeth
Employees Worked With
Abraham Hernandez
January 23, 2017
Best car buying experience Staff was friendly from the beginning to end. I was set on a monthly payment that was comfortable in my budget and Jose and his managers made sure the Staff was friendly from the beginning to end. I was set on a monthly payment that was comfortable in my budget and Jose and his managers made sure they did everything in their power to get me there. From a salesperson who has been in hard sales for over 10 years, I can honestly say there was no hard sales approach and made my wife feel very comfortable with the experience. I will return again for my future car purchases and maintenance on my new car. More
by jrokh23
Employees Worked With
Joel and Simo and Robert R., Jose Quezada
January 22, 2017
Salesperson great, finance not The finance department is not reputable. Tried not giving me the full rebate and giving me less than adequate value for my trades. Then held my keys h The finance department is not reputable. Tried not giving me the full rebate and giving me less than adequate value for my trades. Then held my keys hostage so they could give me another offer. More
by carfan1234
Employees Worked With
Jose Quezada
January 22, 2017
Best New Car Experience. This was the Best Car buying experience I ever had. From the selection of my vehicle to the test drive to the finance and service department, I would This was the Best Car buying experience I ever had. From the selection of my vehicle to the test drive to the finance and service department, I would like to thank Chris Cham and the Universal Hyundai staff for making my visit a Very Wonderful one. More
by nev_1969
Employees Worked With
Chris Cham
January 22, 2017
Please do yourself with this one a favor and go to hyundai This dealership is amazing with great deals on cars and very professional service. I would strongly recommend all first time and experienced buyers to This dealership is amazing with great deals on cars and very professional service. I would strongly recommend all first time and experienced buyers to Universal hyundai anyday. More
by brandonpz
Employees Worked With
January 21, 2017
Elantra I highly recommend Robert Stumpf and Adam Revak. Both are very professional. They both took their time working with us and showed us everything we w I highly recommend Robert Stumpf and Adam Revak. Both are very professional. They both took their time working with us and showed us everything we wanted to see. There was no pressure to purchase a car "now". Thank you for making our purchase so easy and non-stressful. More
by dawcmw
Employees Worked With
Robert Stumpf, Adam Revak
