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Universal Hyundai
Orlando, FL
4,001 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,001 reviews
August 24, 2016
Great experience! I would highly recommend this dealership for it's excellent customer service. We have had wonderful car buying experiences each time we make a purchas I would highly recommend this dealership for it's excellent customer service. We have had wonderful car buying experiences each time we make a purchase at Universal Hyundai. More
by resjm
Verified Customer
Helpful August 23, 2016
Excellent Job I highly recommend Universal Hyundai to everyone who's looking for a new car, not just for the good quality of the cars, but for the good customer ser I highly recommend Universal Hyundai to everyone who's looking for a new car, not just for the good quality of the cars, but for the good customer service, they listen at what you need and looking for, and right away they found you the best choices and recommendations, Thank to Teodoro, Carlos Roman and the manager Hector Riquel, they really help me to get what I want. More
by undermiranda
August 23, 2016
Best place to buy the car Profesional staff, loads of variety to choose from. John Booth helped me in my lease. He helped me before in my other 4 hyundai. He is an asset to th Profesional staff, loads of variety to choose from. John Booth helped me in my lease. He helped me before in my other 4 hyundai. He is an asset to the company More
by WA_711
Employees Worked With
John booth
August 23, 2016
Awesome Great experience. Awesome customer service. Hassle free buying experience. The salesman Emilio was very professional and listened to all the things I Great experience. Awesome customer service. Hassle free buying experience. The salesman Emilio was very professional and listened to all the things I wanted and needed in my new car. I'm so happy with my new Hyundai Tucson! More
by polancyo
Employees Worked With
Emilio Polanco
August 21, 2016
Espectacular! Thank you, Darrin. I enjoyed the whole experience in the purchase of my new Hyundai. I am enjoying it! The car runs very smoothly and has a quiet e Thank you, Darrin. I enjoyed the whole experience in the purchase of my new Hyundai. I am enjoying it! The car runs very smoothly and has a quiet engine. More
by coolsunshine65
August 20, 2016
Excellent Teo was excellent, great customer service. Definitely made my first experience of buying a car amazing! Thank you Teo for the help & I love my new car Teo was excellent, great customer service. Definitely made my first experience of buying a car amazing! Thank you Teo for the help & I love my new car. More
by tiffany.sierraa
Employees Worked With
Teodoro Seminario
August 20, 2016
Great job Miguel was excellent! He did a great job helping to meet my car needs & review all my options. I would definitely refer people to this dealership. Eve Miguel was excellent! He did a great job helping to meet my car needs & review all my options. I would definitely refer people to this dealership. Everyone there was so nice! More
by shalese24
Employees Worked With
August 19, 2016
Jeanne Same as before, excellant, would come back. All employees were helpful. Very clean with a relaxing area to wait. Great place to eat lunchealthy too. Same as before, excellant, would come back. All employees were helpful. Very clean with a relaxing area to wait. Great place to eat lunchealthy too. More
by jeannehueting
August 19, 2016
Great experience I had a great experience with Universal Hyundai. Ron Thomas listened to my needs and wants the entire way through the process. My big thing is custome I had a great experience with Universal Hyundai. Ron Thomas listened to my needs and wants the entire way through the process. My big thing is customer service and he provided that to me. He was with me all day, yes I said all day, until I found what I wanted. From beginning to end it was an easy process. More
by amybeth18
Employees Worked With
Joel, Gil Ortiz, Ron Thomas
August 19, 2016
Steve my representative was a good person. Once I left the dealership I felt I could have gotten a better deal, my credit is good and I have the income, but I guess that was my fault. Once I left the dealership I felt I could have gotten a better deal, my credit is good and I have the income, but I guess that was my fault. More
by mz.howell.358
Employees Worked With
Steven
