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Universal Hyundai

Orlando, FL

4.6
4,043 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,043 reviews

August 30, 2016

My Brand New Hyundai Fabio and Robert went above and beyond to meet my needs as a buyer. From the moment I walked in I was greeted immediately and professionally. Fabio di More

by nlfacundo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Stumpf, Fabio Quiroga
Sep 06, 2016 -

Universal Hyundai responded

Congratulations on your purchase and thank you for your business. We are glad to hear that Fabio, Robert and the rest of our Team were able to provide you with a positive sales experience. Welcome to the Universal Hyundai family and we are looking forward to serving all of your Hyundai needs in the future.

August 27, 2016

Hyn Vel Great dealership. They were very fast at closing the deal without making me feel like it was an ordeal. The salesman was critical of making sure I got More

by seanglowa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Polanco
Sep 06, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. We are looking forward to serving all of your Hyundai needs in the future.

August 27, 2016

Awesome experience with sales rep At first I was very defensive and skeptical on my visit from my past history with previous salesmen and saleswomen.. But the experience I had with you More

by juanayende
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
Sep 06, 2016 -

Universal Hyundai responded

Thank you for your business and taking your time to leave us your positive review. We are happy to hear that we are able to provide you with a positive experience and we are looking forward to serving all of your Hyundai needs in the future.

August 27, 2016

Hassle Free Experience I have bought with Universal Hyundai twice now and it has truly been a very professional and hassle free experience. I am grateful to the staff for he More

by aclark131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Tavares
Sep 06, 2016 -

Universal Hyundai responded

Thank you for your comments. We are delighted to hear that you had a positive experience here with us at Universal Hyundai. Thank you for your continued business! We are looking forward to serving all of your Hyundai needs in the future.

August 27, 2016

Awesome I truely had an amazing experience in your deallership and will continue to recommended people to you'll. Thank you so much especially Alex and his gr More

by pily_515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. We are looking forward to serving all of your Hyundai needs in the future.

August 27, 2016

Great staff & better dealership Well I came in and was greeted right away, the girls at the front were very nice. I didn't even get a chance to sit down because Steven came to help u More

by hazelleematos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Matos, Steven Rivera
Sep 06, 2016 -

Universal Hyundai responded

Congratulations on your purchase and thank you for your business. We are glad to hear that Steven and the rest of our Team were able to provide you with a positive sales experience. Welcome to the Universal Hyundai family and we are looking forward to serving all of your Hyundai needs in the future.

August 26, 2016

Car Purchase Excellent service from the moment I walked in to the moment I walked out with my new car. Sales Rep worked with me from the start as a first time buye More

by brannan.co
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Tavares
Sep 06, 2016 -

Universal Hyundai responded

Thank you for your business and taking your time to leave us your positive review. We are happy to hear that we are able to provide you with a positive experience and we are looking forward to serving all of your Hyundai needs in the future.

August 26, 2016

Our Experience My kids and I had an amazing experience at the Hyundai. Raul Martinez was wonderful, very helpful, professional, direct. We will definitely come back More

by natalyduhh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. We are looking forward to serving all of your Hyundai needs in the future.

August 26, 2016

Purchased my first car. Great experience! Great salesman! Would recommend to all my friends and family! Darrin Diaz made buying my very first car a lot of fun. I appreciated More

by madisonmcdonaldkd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2016 -

Universal Hyundai responded

Thank you for your comments. We are delighted to hear that you had a positive experience here with us at Universal Hyundai. We are looking forward to serving all of your Hyundai needs in the future.

August 26, 2016

Gracias!! Darrin Diaz fue un excelente vendedor desde el primer momento en que se dirigio a mi persona. Fue muy agradable mi estadia en el lugar, excelente aten More

by gssmarie7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Guillermo Faria
Sep 06, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. We are looking forward to serving all of your Hyundai needs in the future.

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