Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,267 reviews
January 11, 2017
My experience Raul Martinez was more than a salesman -- he became a good listener to the needs I had, he worked diligently to get the monthly payments I requested a Raul Martinez was more than a salesman -- he became a good listener to the needs I had, he worked diligently to get the monthly payments I requested and he treated me not as a customer but as a family/friend. All my cars have been Hyundai and it is because of people like Martinez and Mr. Ozel that complete the circle of satisfaction from vehicle quality to service expertise. True assets to your community! More
by luis_mi_pr
Verified Customer
January 09, 2017
Great customer service Everyone was very friendly and helpful perfect place to buy very clean facility and an amazing cafeteria couldn't believe how amazing the customer ser Everyone was very friendly and helpful perfect place to buy very clean facility and an amazing cafeteria couldn't believe how amazing the customer service was as well they definitely catered to my needs More
by vbum19
Employees Worked With
Christopher Diaz
January 09, 2017
Highly satisfied Came in, knew what I wanted. All my questions were answered efficiently. Will come back to this dealership if I am in need of a car again. Came in, knew what I wanted. All my questions were answered efficiently. Will come back to this dealership if I am in need of a car again. More
by ejay1846
Employees Worked With
Luis Narvaez
January 07, 2017
Great experience. Only wish it could have gone quicker. The salesman was speaking entirely too much about personal life. I understand they are being friend experience. Only wish it could have gone quicker. The salesman was speaking entirely too much about personal life. I understand they are being friendly but as a buying customer, I'd much rather the conversation lean more towards business rather than personal. More
by dcort8866
Employees Worked With
Teodoro Seminario
January 04, 2017
My first new car For starters id like to thank mr teodoro seminario for his dedication in helping me get my first new car he put 150% he was the "man" . now thats how For starters id like to thank mr teodoro seminario for his dedication in helping me get my first new car he put 150% he was the "man" . now thats how you sell cars. Would i recommend you to visit universal hyudai yes i would with out a dought. They work with you and care enought to listen and get you the car you want. Once again thank you Mr teodoro seminario. Love my new car. More
by Enrique Rivera
Employees Worked With
Teodoro Seminario
January 04, 2017
good service Raul Martinez did a great job and help me with a good deal for car and good service and good customer service and very respectful to me Raul Martinez did a great job and help me with a good deal for car and good service and good customer service and very respectful to me More
by jonathanrodriguez189
Employees Worked With
January 03, 2017
Santa Fe sport I found this dealership to be first class in price, customer satisfaction and quality of time spent going over features. They did a great job. I found this dealership to be first class in price, customer satisfaction and quality of time spent going over features. They did a great job. More
by gfox0
Employees Worked With
Eric matos, Adam Revak
January 03, 2017
Happy buyer My experience at Hyundai dealership was superb, my salesman Jose Quezada was very patient, caring and knowledgeable. I wasn't looking to buy a car in My experience at Hyundai dealership was superb, my salesman Jose Quezada was very patient, caring and knowledgeable. I wasn't looking to buy a car in December, but i couldn't resist my new Sonata. I highly recommend this dealership, as well as Jose Q who helped make this happen...gracias! More
by Efeliciano
January 03, 2017
Review The service was great, in and out in a breeze. Teodoro Seminario was a great salesman showed me the car that fits my needs and a great price. This car The service was great, in and out in a breeze. Teodoro Seminario was a great salesman showed me the car that fits my needs and a great price. This car has everything I need. Coming back for future purchase if I ever need another car. The car payments and value of the trade in was amazing. Would definitely recommend Teodoro Seminario for sale support at Universal Hyundai. More
by 1018munoz
Employees Worked With
Teodoro Seminario
January 03, 2017
Anthony's review I came in to have a recall part replaced on my 2013 Elantra and ended up leaving with a brand new 2016 Veloster Turbo. Chris Cham was my sales rep an I came in to have a recall part replaced on my 2013 Elantra and ended up leaving with a brand new 2016 Veloster Turbo. Chris Cham was my sales rep and he was pretty awesome. He was very knowledgeable about cars in general and had a great personality that made me feel comfortable and confident that I was making the right choice. More
by antz09
Employees Worked With
Chris Cham
