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Universal Hyundai
Orlando, FL
4,269 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,269 reviews
December 14, 2016
AWESOME SERVICE This dealership is great. staff is amazing, wait time is great. everything was explained to me didn't make me feel pressured. i left pretty happy. This dealership is great. staff is amazing, wait time is great. everything was explained to me didn't make me feel pressured. i left pretty happy. More
by annb95
Verified CustomerEmployees Worked With
December 13, 2016
Great Experience Great experience here with the friendly staff especially my sales Jinny. Came back for my husbands car and she helped him throughout the whole process Great experience here with the friendly staff especially my sales Jinny. Came back for my husbands car and she helped him throughout the whole process. Thank you for helping him find a car that fits all his needs! More
by Lemongurl
Employees Worked With
Jinny Min
December 12, 2016
Positive experience Very knowledgable staff and very stress free experience. Glad to have to here and will recommend to others to shop here as well. Thank you Very knowledgable staff and very stress free experience. Glad to have to here and will recommend to others to shop here as well. Thank you More
by Thomas
Employees Worked With
Jinny Min
December 11, 2016
Mi experiencia Hyundai La experiencia fue muy buena y estamos muy contentos, el vendedor fue muy amable y demostro ser muy confiable en todo momento. Agradezco a todos los La experiencia fue muy buena y estamos muy contentos, el vendedor fue muy amable y demostro ser muy confiable en todo momento. Agradezco a todos los que tuvieron que ver con esta compra. Y el auto nos encanta gracias. More
by bexymojicacolon
Employees Worked With
Jose Quezada.
December 11, 2016
New Buyer Stopped by Universal Hyundai to look at what they had to offer in a new Santa Fe Sport. They happened to be having a Black Friday special. I talked to Stopped by Universal Hyundai to look at what they had to offer in a new Santa Fe Sport. They happened to be having a Black Friday special. I talked to a sales man and walked out with a new Santa Fe. What sold me was no pressure and what they offered me. Everyone was very friendly and professional. What a great deal and liked the way I was treated and not pressured. My salesman was Jonathan Cruz. This individual should be commended in his salesmanship and professionalism. More
by steedtg
December 09, 2016
My new car I am happy with the professionalism and helpfulness I received. I came in not knowing what I wanted but left with what I needed. I'm grateful to every I am happy with the professionalism and helpfulness I received. I came in not knowing what I wanted but left with what I needed. I'm grateful to everyone who helped me More
by mmanning8108
December 08, 2016
2016 Veloster Turbo Perfect experience from start to finish! The staff was completely helpful and never made me feel uncomfortable or uneasy about my purchase. They did n Perfect experience from start to finish! The staff was completely helpful and never made me feel uncomfortable or uneasy about my purchase. They did not try to push or offer anything that I didn't need which I appreciated. They finished the sale with integrity and professionalism. More
by armastroddi
December 08, 2016
Great Experience . Came asking for someone nice and Jorge Sierra was perfect. Very Happy with my Veloster. Definitely will come back for maintenance and to say hi to J . Came asking for someone nice and Jorge Sierra was perfect. Very Happy with my Veloster. Definitely will come back for maintenance and to say hi to Jorge. More
by t26.malave
Employees Worked With
Jorge Sierra
December 08, 2016
2017 Elantra SE review. The dealership has great value and professional and non-aggressive people! They fully explained the car and left nothing to the imagination. I will re The dealership has great value and professional and non-aggressive people! They fully explained the car and left nothing to the imagination. I will return to this dealership! More
by jim36
Employees Worked With
Adam Revak
December 08, 2016
Great experience Staff was polite, the experience as a whole was very pleasant, I would definitely recommend this dealer and brand to anyone who is looking to buy a ne Staff was polite, the experience as a whole was very pleasant, I would definitely recommend this dealer and brand to anyone who is looking to buy a new vehicle More
by tito2847
Employees Worked With
