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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
November 14, 2016
Customer Satisfaction Great dealership to purchase your vehicle from with excellent customer service. Everyone was very helpful and will go above and beyond to meet the nee Great dealership to purchase your vehicle from with excellent customer service. Everyone was very helpful and will go above and beyond to meet the needs of the customer. We always have a great experience with a great turnout. Sales Consultant very patient and care about meeting the customers needs. I am very satisfied with my purchase and recommend others to come to this dealership as well. More
by lmarquez9399
Verified CustomerEmployees Worked With
Pedro Tavarez, Michael Maccallum
November 14, 2016
Great Excellent customer service . From the beginning Eric Rivera the salesperson make me feel secure of the transaction that I made. He knew everything abo Excellent customer service . From the beginning Eric Rivera the salesperson make me feel secure of the transaction that I made. He knew everything about the car . In one word he was amazing. I would recommend the dealer and the salesperson. More
by Dian M Muriel
Employees Worked With
Ericmelec Rivera
November 14, 2016
Great experience! Jonathan Cruz helped me out and it was a great experience. I would definitely refer anyone to him. Thank you so much for everything. I'll be back. Jonathan Cruz helped me out and it was a great experience. I would definitely refer anyone to him. Thank you so much for everything. I'll be back. More
by Genesishdez
Employees Worked With
Jonathan Cruz
November 14, 2016
Treated Amazing From the moment i entered Universal Hyundai and I was greeted by Christopher Diaz, I knew I was in the right place. He made us feel like we were not From the moment i entered Universal Hyundai and I was greeted by Christopher Diaz, I knew I was in the right place. He made us feel like we were not just money/commission to him. He treated us with the upmost respect. His character was one to remember. More
by Amy21
Employees Worked With
Christopher Diaz
November 14, 2016
Best experience My sales man was Christopher Diaz. He actually gave me the best consult in the years I have done any service or visited any dealer. He was amazing and My sales man was Christopher Diaz. He actually gave me the best consult in the years I have done any service or visited any dealer. He was amazing and knew his cars. Keep up he great work. More
by Ricky
Employees Worked With
Christopher Diaz
November 12, 2016
Great Excellent servive and the seller demonstrates knowledge of the products. I would recommend the dealer and the salesperson. They have a great variety o Excellent servive and the seller demonstrates knowledge of the products. I would recommend the dealer and the salesperson. They have a great variety of cars for one to choose according to their budget. Carlos is excellent salesperson and friendly More
by Elantra
Employees Worked With
November 11, 2016
Good Very good service from enrique zegarra. Will purchase again if given the chance. Lowered my car payments and interest rate. Brand new car at a real go Very good service from enrique zegarra. Will purchase again if given the chance. Lowered my car payments and interest rate. Brand new car at a real good price. More
by andresito91ny
Employees Worked With
Enrique Zegarra
November 10, 2016
Happy with my new car Great Customer service excellence from.Mr Cepeda, and Mr, Mustafa, definitively I can tell my friends about this dealer, salesperson and Manager help Great Customer service excellence from.Mr Cepeda, and Mr, Mustafa, definitively I can tell my friends about this dealer, salesperson and Manager help me a lot More
by rsanandresp
November 10, 2016
Good My experience was great at Universal hyundai! The customer service was amazing and all of the store features were amazing. Love my car because it suit My experience was great at Universal hyundai! The customer service was amazing and all of the store features were amazing. Love my car because it suits my style. More
by tatiana.hernandez13
November 10, 2016
Great service Overall experience was great both Ramces and Juan Colon did a great job in finding the car that suited my needs I will definitely be coming back to un Overall experience was great both Ramces and Juan Colon did a great job in finding the car that suited my needs I will definitely be coming back to universal Hyundai More
by kppedroza
