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Universal Hyundai
Orlando, FL
4,274 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,274 reviews
September 23, 2016
UNIVERSAL HYUNDAI ROCKS I am very satisfied with the service received on my 2016 Sonata. The sales person Mr. Alexis Ramos was excellent, no pushing and specially well known I am very satisfied with the service received on my 2016 Sonata. The sales person Mr. Alexis Ramos was excellent, no pushing and specially well known about the Hyundai products. I am very pleased with his attentions and service. My wife is very satisfied as well. I will make Universal Hyundai my dealership forever. More
by giromer
Verified CustomerEmployees Worked With
September 22, 2016
Good day Very appreciative of the help in getting my new car. I am looking forward to returning in the near future to purchase another car for my wife. Very appreciative of the help in getting my new car. I am looking forward to returning in the near future to purchase another car for my wife. More
by xrsergiojimenez
Employees Worked With
September 22, 2016
Awesome experience! Very friendly staff, but Jinny Min went above and beyond to help us. She took her time explained and answered all our questions. She showed us several Very friendly staff, but Jinny Min went above and beyond to help us. She took her time explained and answered all our questions. She showed us several choices and was down to earth. With her help and dedication to customer service i was able to drive home in a new car. Thank you Jinny More
by emc2joker
Employees Worked With
Jinny Min
September 21, 2016
Great Experience My experience at Universal Hyundai was great. They were very helpful and explained everything really well. Adam expertly directed us into selecting th My experience at Universal Hyundai was great. They were very helpful and explained everything really well. Adam expertly directed us into selecting the 2017 Elantra SE for our second car. I look forward to our next experience with Universal Hyundai. More
by dawn_behr
Employees Worked With
September 21, 2016
Caring and well experience My experience with Ron was exceptional and caring. From the moment I walk in he assured me he will help me get what I wanted. I brought a Santa Fe and My experience with Ron was exceptional and caring. From the moment I walk in he assured me he will help me get what I wanted. I brought a Santa Fe and I am happy. He made me fell welcome and comfortable. More
by Anncilla
Employees Worked With
Ron Thomas, Juan Colon, Amine Saaidi
September 20, 2016
Great people to work a deal and get a great car, I am happy with my Sonata Sport it is very enjoyable car. I will buy another from them if the service is as good to work a deal and get a great car, I am happy with my Sonata Sport it is very enjoyable car. I will buy another from them if the service is as good as the sales. More
by coolchesirecat
Employees Worked With
Steven Rivera
September 20, 2016
Pleasant Two years checking out cars. This dealership was patient with is and gave us all info needed for a decision. We purchased a Santa Fe and love the vehi Two years checking out cars. This dealership was patient with is and gave us all info needed for a decision. We purchased a Santa Fe and love the vehicle. More
by pasjr.930
Employees Worked With
Juan Colon, Hector Pell
September 20, 2016
Excellent I had an excellent experience at the dealer ship. The service was excellent and extremely friendly sales personal. Professionalism is outstanding serv I had an excellent experience at the dealer ship. The service was excellent and extremely friendly sales personal. Professionalism is outstanding service, loved it very much! I have purchased at this dealership before and every time as always been and easy process. More
by Lakanita
Employees Worked With
Teodoro Seminario, Amine Saaidi
September 19, 2016
The lopez family Siempre volvemos por el servicio que nos brinda Jose Cepeda , tenemos 5 años comprandole carros a el y universal hyundai y el vendedor carlos garces t Siempre volvemos por el servicio que nos brinda Jose Cepeda , tenemos 5 años comprandole carros a el y universal hyundai y el vendedor carlos garces tambien nos a ayudado los ultimos 3 carros More
by julianpipe
Employees Worked With
Jose cepeda
September 18, 2016
Maria Franqui Adam Kariski was my sales person. He was excellent, professional, courteous, knowledgeable and sensible to my needs. Carlos De Jesus helped me the n Adam Kariski was my sales person. He was excellent, professional, courteous, knowledgeable and sensible to my needs. Carlos De Jesus helped me the next day that I had to go again to sign some documents. Even Though I was not his client he answered questions about the bluetooth. More
by mfranqui182002
