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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
June 10, 2016
Overcharged by thousands my experience started well but it ended in a nightmare, costing me thousands of dollars. No one was willing to resolve or remedy the problem, not even my experience started well but it ended in a nightmare, costing me thousands of dollars. No one was willing to resolve or remedy the problem, not even an offer to resolve the issue. However, they suggested a nine dollars emblem that was insulting. More
by CHARLESGREEN
Verified Customer
June 10, 2016
Best xperience ever I came into the dealership Darrin Diaz took good care of me he answer all my question he was always smiling and had a great attitude work around for w I came into the dealership Darrin Diaz took good care of me he answer all my question he was always smiling and had a great attitude work around for what I was looking and found me the best car that fit my family and me. More
by moisessantiago90
Employees Worked With
Darrin Diaz
June 10, 2016
Great!!! Teodoro went above and beyond my expectations by .explaining the details of how the car works and setting up all the controls. Felix was thorough expl Teodoro went above and beyond my expectations by .explaining the details of how the car works and setting up all the controls. Felix was thorough explaining all the financial paper work. More
by usa.derek69
Employees Worked With
Felix Matos, Teodoro Seminario
June 09, 2016
Great service Extremely tremendous service and knowledge of the vehicles and the willingness to share that with me as I was preparing to purchase a new vehicle. Extremely tremendous service and knowledge of the vehicles and the willingness to share that with me as I was preparing to purchase a new vehicle. More
by thiestas
Employees Worked With
June 09, 2016
My Hyundai Experience I had an awesome experience. The staff was friendly and my sales man was very helpful. I would definitely recommend him to my friends and family. I had an awesome experience. The staff was friendly and my sales man was very helpful. I would definitely recommend him to my friends and family. More
by winstonjennifer001
Employees Worked With
Miguel Resto
June 09, 2016
New Car Purchase My Wife and I are very satisfied with our Leased 2016 Hyundai Sonata. Mr. Mustapha Bernannou was our Sales Representative and we were very pleased wi My Wife and I are very satisfied with our Leased 2016 Hyundai Sonata. Mr. Mustapha Bernannou was our Sales Representative and we were very pleased with his Professional and Personal attitude. More
by theodorefedena
Employees Worked With
Mustapha Bernannou
June 09, 2016
I am a happy new car owner. I love Universal Hyundai. Jinny is great. The process was easy too. I will always buy from them. I will also send my friends to them. I love Universal Hyundai. Jinny is great. The process was easy too. I will always buy from them. I will also send my friends to them. More
by jenniferd1981
Employees Worked With
Jinny Min
June 09, 2016
Excellent experience! I wouldn't want to buy a car from anyone else besides Ron Thomas! He's friendly, knowledgeable, and professional! I appreciate being treated with th I wouldn't want to buy a car from anyone else besides Ron Thomas! He's friendly, knowledgeable, and professional! I appreciate being treated with the respect and courtesy he showed me. More
by allysonj1030
June 09, 2016
Outstanding Customer Service/Satisfaction Exceptional, fantastic, dedicated and devoted to customer satisfaction, professional, courteous, knowledgeable, and outstanding. A positive experience Exceptional, fantastic, dedicated and devoted to customer satisfaction, professional, courteous, knowledgeable, and outstanding. A positive experience. The employees of the dealership go above and beyond to provide quality customer service. More
by reen2rn
June 07, 2016
Great Service Very happy with my car they did a great job helping me they didn't stop until everything was perfect. Will definitely recommend this dealership to oth Very happy with my car they did a great job helping me they didn't stop until everything was perfect. Will definitely recommend this dealership to other people. More
by jn0527
Employees Worked With
