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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
May 14, 2016
Miguel R. My Car Guy Miguel is the most awesome sales man I've had to deal with this past week. He was really kind, funny, and polite throughout the entire process. He Miguel is the most awesome sales man I've had to deal with this past week. He was really kind, funny, and polite throughout the entire process. He was very comforting and was easy to talk with without being pressured into anything. He really knows how to build that long lasting relation with his customers and builds rapport with them. Miguel is definatly the guy you want to see when you walk into Hyundai!!! Thanks Miguel. More
by Universal Hyundai
Employees Worked With
Miguel R.
May 13, 2016
Greet Job, Thank you! I want to thank Nikki and Guillermo for putting up with me, they did a great job getting me a good deal. Will diffidently send someone to buy with the I want to thank Nikki and Guillermo for putting up with me, they did a great job getting me a good deal. Will diffidently send someone to buy with them.... More
by svmichelle0301
Verified CustomerMay 12, 2016
Team UnIversal My salesman Adam Karlski was phenomenal never did I feel any pressure. He displayed the upmost professionalism, he also answered every need and concer My salesman Adam Karlski was phenomenal never did I feel any pressure. He displayed the upmost professionalism, he also answered every need and concern I had involving the whole process. The Desk manager Matos made the process flawless due to a time crunch I had he made it very smooth and painless. The whole process was just overall amazing and top notch. I didn't feel like a customer I felt like family. Definetly a happy camper and my 2016 Genesis ROCKS I'm so in love with this vehicle and cannot wait to purchase another. The finance process with Sean was easy breezy he answered every question for me because this was my first leased vehicle and he didn't pressure me to buy any crazy products in the end. He displayed the pros and the cons and made everything understandable to make my own choice in coverages. Thanks again guys. Team Universal studios definetly UNIVERSAL. Good job Tony G your team is Grade A with me!!!!'n More
by jamelcgeorge
May 12, 2016
Love My Genesis This is truly an awesome dealership. Wonderful employees. They are friendly, very knowledgable, answer questions, and with no pressure. Our second This is truly an awesome dealership. Wonderful employees. They are friendly, very knowledgable, answer questions, and with no pressure. Our second car from here. Service department is great as well. More
by bonzerdebo
May 12, 2016
Great experience Adam Karlski was amazing! He made sure that my husband and I felt comfortable at every step of the buying process. We were almost about to make our de Adam Karlski was amazing! He made sure that my husband and I felt comfortable at every step of the buying process. We were almost about to make our decision on a car with a competitor of yours but while we were thinking about it my husband happen to mention that we were most likely going to purchase a car to a co worker. They immediately referred us to Adam. He said before you do anything you must talk to Adam. Then he went on to tell my husband about the fantastic buying experience he had a couple of years prior he had bought two cars from Adam. So based on their glowing review and referral we deiced to go and see Adam. I am glad to say that it was everything he said and more. After meeting with Adam it was clear to see why he has so many satisfied customers. My husband and I were both very impressed with his level of knowledge, experience and care for we wanted and were looking for. At the end there was no reason to think about it. We bought on the spot. Something that we have never done when purchasing a vehicle in the past! Thank you Adam for all your help. My husband and I look forward to referring ours friends to you. More
by brandon.brb
Employees Worked With
May 12, 2016
i am a satified costomer is my first time buying in Florida and my experience could not be better thanks for the opportunity I will buy again in the future and recommend this is my first time buying in Florida and my experience could not be better thanks for the opportunity I will buy again in the future and recommend this dealership to all my friends and family More
by rdhm189
May 10, 2016
Thank you John I am very happy I decided to go to this dealership, John was great! very professional, attentive and helped find a car that I love and that is exactly I am very happy I decided to go to this dealership, John was great! very professional, attentive and helped find a car that I love and that is exactly that I was looking for. More
by Isa19
Employees Worked With
May 10, 2016
Tucson purchase This was by far the best car buying experience I have had. Cesar was professional, courteous and a pleasure to work with! I would highly recommend un This was by far the best car buying experience I have had. Cesar was professional, courteous and a pleasure to work with! I would highly recommend universal Hyundai. More
by tokeefe1287
May 10, 2016
2017 Elantra with Ron Thomas and Marshall English I purchased my car last month after my 2008 Elantra gave out suddenly. It was an unplanned purchase so i was stressed out about it, but everyone was v I purchased my car last month after my 2008 Elantra gave out suddenly. It was an unplanned purchase so i was stressed out about it, but everyone was very friendly and patient even though I was indecisive at first. More
by ainadandj
Employees Worked With
Marshall English and the finance guy whose name i can't recall..., Ron Thomas
May 10, 2016
Great Experience Klay was very thorough with the entire car purchase and showing me all the features inside the car. I had an exciting test drive. He also showed me th Klay was very thorough with the entire car purchase and showing me all the features inside the car. I had an exciting test drive. He also showed me the log book and scheduled my first oil service. He registered my Android car play and Blue Link. More
by jairam4087
Employees Worked With
Klayfhord Lazo, Amine Saaidi
